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SuiteCommerce InStore: Fundamentals Course Overview

SuiteCommerce InStore: Fundamentals Course Overview

The "SuiteCommerce InStore: Fundamentals" course is designed to provide learners with an in-depth understanding of how to use and configure SuiteCommerce InStore (SCIS), a point-of-sale solution integrated with NetSuite's cloud-based ERP system. This training will help learners master the essentials of SCIS, from initial setup to managing in-store transactions.

Module 1 begins with an overview of SCIS, guiding through installation, web site setup, defining user roles and permissions, and setting up subsidiaries, locations, and taxes for retail operations. Module 2 dives into SCIS record configuration and cash drawer management, ensuring that learners can handle financial transactions securely. Lastly, Module 3 focuses on the SCIS user experience, detailing how to manage orders for delivery/store pickup, customize advanced receipt templates, and understand SCIS localization for different regions.

By the end of the course, participants will be equipped to implement and optimize SCIS for effective retail management, enhancing customer experiences and streamlining store operations.

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Course Prerequisites

To ensure a successful learning experience in the SuiteCommerce InStore: Fundamentals course, participants should come prepared with the following minimum prerequisites:


  • Basic understanding of e-commerce concepts and retail operations.
  • Familiarity with NetSuite and its core features.
  • Knowledge of how to navigate the NetSuite interface.
  • An understanding of NetSuite's role-based security model would be beneficial for the User Roles and Permissions lesson.
  • Basic knowledge of accounting principles for setting up subsidiaries, locations, and taxes.
  • It is helpful to have some experience with inventory management and sales processes within a retail context.
  • No advanced technical skills are required, but basic computer literacy is expected.

These prerequisites are designed to ensure that you have a foundational understanding of the topics covered in the course. The course will build upon these basics to provide a comprehensive understanding of SuiteCommerce InStore.


Target Audience for SuiteCommerce InStore: Fundamentals

The SuiteCommerce InStore: Fundamentals course provides comprehensive training on setting up and managing SuiteCommerce InStore, tailored for retail professionals and IT staff.


  • Retail Business Owners and Entrepreneurs
  • E-commerce Managers
  • IT Managers and System Administrators
  • NetSuite Administrators and Consultants
  • Retail Operations Managers
  • POS System Managers
  • Store Managers
  • Sales and Marketing Professionals involved in online retail
  • Technical Support Staff for Retail Systems
  • Business Analysts focused on Retail Processes
  • Implementation Consultants specializing in Retail Solutions


Learning Objectives - What you will Learn in this SuiteCommerce InStore: Fundamentals?

Introduction to SuiteCommerce InStore: Fundamentals Course Learning Outcomes

Gain proficiency in NetSuite's SuiteCommerce InStore (SCIS) platform, focusing on store operations, configuration, and user experience to enhance retail management.

Learning Objectives and Outcomes

  • Understand the key features and capabilities of SuiteCommerce InStore and its role in unifying the online and in-store shopping experience.
  • Learn to install SCIS and perform the initial setup for a web store, tailoring the platform to specific business needs.
  • Identify and configure user roles and permissions to maintain security and operational efficiency within SCIS.
  • Set up subsidiaries, manage multiple locations, and understand the implementation of taxes within the SCIS environment.
  • Configure SCIS-specific records that are integral to store operations, including items, customers, and transactions.
  • Gain knowledge in managing cash drawers effectively, including opening, closing, and auditing procedures.
  • Navigate the SCIS user interface confidently, enhancing customer service with a seamless in-store experience.
  • Process and manage orders for delivery and store pickup, optimizing fulfillment operations.
  • Customize advanced receipt templates to provide tailored and branded transaction documentation to customers.
  • Localize the SCIS user experience, accommodating different languages and regional requirements to cater to a diverse customer base.

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