Salesforce Healthcare Course Overview

Minimum Required Prerequisites for Salesforce Healthcare Course:

• Basic understanding of healthcare terminologies and workflows.
• Familiarity with Salesforce basics, including standard objects and navigation.
• Experience in using web-based applications and basic data entry.
• Awareness of patient data privacy and healthcare compliance regulations.

These prerequisites ensure that learners have a foundation that will help them successfully undertake the training and make the most out of the course content.

Target Audience for Salesforce Healthcare

The Salesforce Healthcare course at Koenig Solutions is designed to equip healthcare professionals and IT specialists with the knowledge and skills to effectively leverage Salesforce Health Cloud for improved patient management and care coordination.

• Healthcare Administrators
• Clinical Data Managers
• IT Professionals in Healthcare
• Health Informatics Specialists
• Patient Care Coordinators
• Healthcare Project Managers
• Salesforce Admins in the Healthcare Sector
• Healthcare Compliance Officers
• Medical Records and Health Information Technicians
• Nursing Informatics Specialists

Learning Objectives - What you will Learn in this Salesforce Healthcare?

1. Introduction: The Salesforce Healthcare course provides a comprehensive overview of Salesforce Health Cloud, focusing on its features, data models, patient management, care coordination, patient engagement, analytics, and compliance in the healthcare sector.

2. Learning Objectives and Outcomes:

• Understand the benefits and key features of Salesforce Health Cloud and its application in healthcare.
• Set up and navigate a Salesforce developer org with Health Cloud features enabled.
• Comprehend healthcare data models and key objects like Patient and Care Plan.
• Create and manage patient records, track interactions, and use patient timelines and profiles.
• Implement best practices for ensuring data accuracy, patient consent, privacy, and regulatory compliance.
• Create and manage care plans, coordinate care team activities, and utilize care plan templates.
• Employ patient engagement tools for setting up communities, communication workflows, and managing campaigns.
• Generate and customize healthcare-specific reports and dashboards for insightful analytics.
• Ensure data privacy and security, complying with healthcare regulations.
• Evaluate and monitor care plan outcomes, ensuring effective communication within care teams and reporting care activities accurately.

This structured learning path equips students with essential skills to leverage Salesforce Health Cloud for enhanced patient management, care coordination, and efficient healthcare operations.