Salesforce B2B Commerce on lightning Course Overview

Salesforce B2B Commerce on lightning Course Overview

The Salesforce B2B Commerce on Lightning course is a comprehensive learning journey designed to equip learners with the knowledge and skills needed to set up and manage a robust online sales platform for business customers. Through a series of structured modules, the course covers various aspects, from the introduction and benefits of Salesforce B2B Commerce on Lightning to in-depth topics such as integrating with third-party systems and advanced features available in the environment.

Learners will gain hands-on experience in configuring a Salesforce B2B Commerce storefront, managing products and orders, creating promotions, and understanding the security model specific to B2B commerce. The course also delves into optimizing performance and security, ensuring that learners can troubleshoot and debug common issues effectively.

By completing this course, participants will be well-prepared to enhance their company’s sales processes, improve customer satisfaction, and drive more efficient business operations using Salesforce B2B Commerce on Lightning. This training is essential for professionals looking to leverage Salesforce for B2B transactions and deliver personalized, engaging buying experiences.

This is a Rare Course and it can be take up to 3 weeks to arrange the training.

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  • Live Online Training (Duration : 40 Hours)
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  • Guaranteed-to-Run (GTR)
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  • Live Online Training (Duration : 40 Hours)
  • Per Participant

♱ Excluding VAT/GST

Classroom Training price is on request

You can request classroom training in any city on any date by Requesting More Information

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Course Prerequisites

To ensure a successful learning experience in the Salesforce B2B Commerce on Lightning course, participants should come equipped with the following minimum prerequisites:


  • Basic understanding of Salesforce CRM and its core functionalities.
  • Familiarity with Salesforce navigation and basic Salesforce setup.
  • Knowledge of standard Salesforce objects such as Accounts, Contacts, Products, and Opportunities.
  • Experience with Salesforce configuration, including creating custom fields, objects, and workflows.
  • An understanding of the principles of e-commerce and digital storefronts.
  • Basic awareness of cloud computing concepts and Software as a Service (SaaS).
  • Some experience with data management and data relationship concepts.
  • Ability to use a web browser and internet tools effectively.

Please note that while prior experience in development (Apex, Visualforce, or Lightning Components) is beneficial, it is not mandatory for this course. The course content is designed to accommodate learners with varying levels of technical expertise, with a focus on configuration and management within the Salesforce B2B Commerce on Lightning environment.


Target Audience for Salesforce B2B Commerce on lightning

Koenig Solutions' Salesforce B2B Commerce on Lightning course caters to professionals seeking to master e-commerce on the Salesforce platform.


  • Salesforce Administrators
  • Salesforce Developers
  • Salesforce Architects
  • E-commerce Managers
  • IT Managers
  • Business Analysts
  • Project Managers
  • CRM Managers
  • Sales Operations Managers
  • Marketing Managers
  • Customer Experience Strategists
  • System Integrators
  • Technical Consultants
  • Data Analysts
  • Product Managers in the e-commerce domain
  • Customer Success Managers
  • Security Specialists focusing on e-commerce platforms
  • Performance Analysts
  • Compliance Officers with a focus on e-commerce systems


Learning Objectives - What you will Learn in this Salesforce B2B Commerce on lightning?

  1. Introduction to the Salesforce B2B Commerce on Lightning course learning outcomes: This course equips participants with the skills to set up, manage, and optimize a Salesforce B2B Commerce on Lightning environment, ensuring enhanced business processes and customer engagement.

  2. Learning Objectives and Outcomes:

  • Understand the key features and benefits of Salesforce B2B Commerce on Lightning, and how it supports B2B operations.
  • Set up and configure a Salesforce B2B Commerce environment, including storefronts, products, and pricing.
  • Manage complex product catalogs with variants, bundles, and categories to offer a rich customer experience.
  • Implement order management processes, payment setups, and gateway integrations to streamline operations.
  • Create and manage customer accounts, including profiles, orders, and loyalty programs, for personalized engagement.
  • Design and execute targeted promotions and discounts using Salesforce B2B Commerce’s promotional tools.
  • Integrate Salesforce B2B Commerce with third-party systems and leverage APIs for seamless data exchange.
  • Manage content and digital assets effectively within Salesforce B2B Commerce to enhance the buyer's journey.
  • Optimize the performance and security of the Salesforce B2B Commerce platform for reliable and safe transactions.
  • Troubleshoot common issues and debug potential problems in the Salesforce B2B environment for uninterrupted service delivery.