Sales Management in CRM 2016
Sales Management in CRM 2016 equips sales managers, CRM administrators, and business consultants with the skills to streamline lead-to-opportunity conversion, configure product catalogs, and track performance using goal management. It solves the challenge of disjointed sales processes in growing organizations, where 68% of companies report inefficiencies in lead tracking and pipeline visibility. You’ll gain hands-on control over Dynamics CRM’s sales module to standardize workflows across teams.
This course prepares for the MB2-713 Microsoft Dynamics CRM 2016 Sales certification. Koenig Solutions provides official vendor-authorized courseware and 30-day lab access, enabling learners to practice configuration and analysis in a live environment. Master the tools to drive measurable revenue growth and advance into CRM consultant or sales operations leadership roles.
Training Formats & Pricing
100% Happiness Guarantee · Free Rescheduling · Secure Payment
Course Overview
The Sales Management in CRM 2016 course by Microsoft is designed to equip professionals with comprehensive skills to manage and optimize the sales lifecycle using Microsoft Dynamics CRM 2016. This training targets individuals preparing for the MB2-713: Microsoft Dynamics CRM 2016 Sales certification exam and serves key roles such as sales managers, CRM administrators, and sales operations analysts. With over 60,000 organizations globally leveraging Microsoft Dynamics 365 for sales process automation, this course addresses high market demand for certified professionals who can streamline lead-to-cash workflows. Participants gain expertise in managing leads, opportunities, product catalogs, and sales analytics, aligning directly with real-world business requirements across industries.
Students engage with core Microsoft technologies including Microsoft Dynamics CRM 2016, Office 365 integration, SharePoint, Power BI dashboards, Excel data export, and the built-in reporting engine. The hands-on lab environment allows learners to configure end-to-end sales processes within a live Dynamics CRM 2016 instance, building functional components such as product catalogs with price lists, opportunity records linked to quotes and invoices, and goal metrics tied to fiscal periods. A key project involves creating a fully operational sales dashboard that visualizes performance data through charts and rollup queries, enabling data-driven decision-making. These labs simulate actual deployment scenarios, ensuring participants develop practical skills in configuring sales workflows, managing currency settings, and generating actionable sales reports.
This course prepares learners for the MB2-713 certification, formerly associated with the Microsoft Specialist: Dynamics CRM 2016 Sales credential, which remains recognized for validating core sales functionality expertise. Certified professionals report average salaries of $78,000 annually in the United States, with strong career growth into roles like CRM consultant or sales operations manager. Koenig Solutions enhances learning with official Microsoft courseware, Guaranteed-to-Run batches, and personalized 1-on-1 training, ensuring mastery of the Sales Management in CRM 2016 curriculum. Upon completion, graduates are positioned to drive sales efficiency, improve forecasting accuracy, and lead digital transformation initiatives in modern sales organizations.
What You'll Learn
Skills You'll Gain
Prerequisites
- Basic knowledge of Microsoft Windows and Microsoft Office applications
- Familiarity with Customer Relationship Management (CRM) processes and best practices
- Foundational understanding of Sales in Microsoft Dynamics CRM 2016
- Access to a Microsoft Dynamics CRM 2016 instance for hands-on labs and a supported web browser, such as Internet Explorer 11 or Microsoft Edge
- Completion of Course 80745: Introduction to Microsoft Dynamics CRM 2016
- Assigned Salesperson or Sales Manager security roles within the Microsoft Dynamics CRM 2016 environment
Certification Exam
Everything you need to know about the Sales Management in CRM 2016 certification exam
What's Included in Your Training
Every enrollment comes packed with resources to maximise your learning and exam success
Exam Preparation Materials
Practice Test Questions (200+)
Certificate of Completion
Post-Training Support (30 days)
Session Recording Access
Free Rescheduling (7+ days notice)
Career Outcomes
of Sales Management in CRM 2016 certified professionals report career advancement within 6 months
Salary Impact
Average salary increase reported after obtaining the Sales Management in CRM 2016 certification
*Source: Glassdoor / LinkedIn 2025
Job Roles
- Sales Manager leveraging Microsoft Dynamics 365 Sales
- CRM Sales Specialist for Dynamics 365
- Dynamics 365 Sales Consultant
- Sales Operations Manager (Dynamics Ecosystem)
- Account Manager (Dynamics 365 CRM)
- Business Analyst (Dynamics 365 Sales)
Companies Hiring
and 5,000+ organizations worldwide seeking Sales Management in CRM 2016 certified professionals
Course Student Reviews
Real results from IT professionals who trained with Koenig — rated 4.9/5 from 18,400+ verified reviews.
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★★★★★
“Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”
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“I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”
Enterprise Client ✓ Verified -
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“The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”
PL-300 Certified ✓ Verified -
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“From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”
AZ-305 Expert ✓ Verified -
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“As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”
100+ Learners Trained ✓ Verified -
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“SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”
SC-300 Certified ✓ Verified -
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“AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”
AI-102 Certified ✓ Verified -
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“DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”
DP-600 Certified ✓ Verified -
★★★★★
“Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”
AZ-400 Team Training ✓ Verified -
★★★★★
“Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”
AZ-104 Certified ✓ Verified -
★★★★★
“I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”
Enterprise Client ✓ Verified -
★★★★★
“The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”
PL-300 Certified ✓ Verified -
★★★★★
“From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”
AZ-305 Expert ✓ Verified -
★★★★★
“As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”
100+ Learners Trained ✓ Verified -
★★★★★
“SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”
SC-300 Certified ✓ Verified -
★★★★★
“AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”
AI-102 Certified ✓ Verified -
★★★★★
“DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”
DP-600 Certified ✓ Verified -
★★★★★
“Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”
AZ-400 Team Training ✓ Verified
-
★★★★★
“Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”
AZ-104 Certified ✓ Verified -
★★★★★
“I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”
Enterprise Client ✓ Verified -
★★★★★
“The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”
PL-300 Certified ✓ Verified -
★★★★★
“Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”
AZ-104 Certified ✓ Verified -
★★★★★
“I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”
Enterprise Client ✓ Verified -
★★★★★
“The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”
PL-300 Certified ✓ Verified
-
★★★★★
“From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”
AZ-305 Expert ✓ Verified -
★★★★★
“As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”
100+ Learners Trained ✓ Verified -
★★★★★
“SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”
SC-300 Certified ✓ Verified -
★★★★★
“From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”
AZ-305 Expert ✓ Verified -
★★★★★
“As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”
100+ Learners Trained ✓ Verified -
★★★★★
“SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”
SC-300 Certified ✓ Verified
-
★★★★★
“AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”
AI-102 Certified ✓ Verified -
★★★★★
“DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”
DP-600 Certified ✓ Verified -
★★★★★
“Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”
AZ-400 Team Training ✓ Verified -
★★★★★
“AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”
AI-102 Certified ✓ Verified -
★★★★★
“DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”
DP-600 Certified ✓ Verified -
★★★★★
“Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”
AZ-400 Team Training ✓ Verified
Frequently Asked Questions
Everything you need to know about the Sales Management in CRM 2016 training course
Is the certification exam included in the Sales Management in CRM 2016 course, and what is the exam fee?
What training formats are available for Sales Management in CRM 2016, and is Guaranteed-to-Run scheduling offered?
How long is lab access provided, and what type of environment is used for Sales Management in CRM 2016 labs?
What is Koenig's rescheduling and cancellation policy for this course?
What is the format, number of questions, passing score, and time limit for the MB2-713 certification exam?
How long is the Microsoft Dynamics CRM 2016 Sales certification valid, and what is the renewal process?
What post-training support does Koenig provide after completing the Sales Management in CRM 2016 course?
What are the recommended prerequisites or prior experience needed for the Sales Management in CRM 2016 course?
What career benefits or salary impact can professionals expect after completing the Sales Management in CRM 2016 training?
How does instructor-led training for Sales Management in CRM 2016 compare to self-study options in terms of effectiveness?
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