Microsoft Dynamics 365 CRM Training Courses and Certification


Microsoft Dynamics CRM is a customer relationship management (CRM) software solution that helps organizations build relationships with their customers. It provides tools to manage customer data, track customer interactions, and automate sales and marketing processes. It also helps organizations to better understand customer needs and preferences, and to provide personalized customer service. Major vendors for Microsoft Dynamics CRM include Microsoft, Salesforce, Oracle, SAP, and SugarCRM. These vendors provide a range of services, including implementation, customization, and support.

About Microsoft Dynamics CRM Training and Certification Courses

Microsoft Dynamics CRM training and certification courses provide individuals with the skills and knowledge needed to effectively use the Microsoft Dynamics CRM platform. These courses cover topics such as data management, customer relationship management, sales and marketing automation, and analytics. Upon completion of the courses, individuals can earn a Microsoft Dynamics CRM certification, which is a valuable asset for any professional looking to advance their career.

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Start your session at a date of your choice-weekend & evening slots included, and reschedule if necessary.

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Attend trainings at some of the most loved cities such as Dubai, London, Delhi(India), Goa, Singapore, New York and Sydney.
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E: Exam Included.
1-on-1 training (private class) – convenient start time, flexible timings.

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Prerequisites for Microsoft Dynamics CRM Certifications

• Knowledge of Microsoft Dynamics CRM
• Understanding of customer relationship management
• Experience with Microsoft Office applications
• Understanding of the Microsoft Dynamics CRM platform
• Knowledge of the Microsoft Dynamics CRM architecture
• Understanding of the Microsoft Dynamics CRM security model
• Knowledge of the Microsoft Dynamics CRM customization and configuration tools
• Understanding of the Microsoft Dynamics CRM data model and data integration
• Knowledge of the Microsoft Dynamics CRM reporting and analytics tools

Who should take Microsoft Dynamics CRM Certification Training Courses?

• Business professionals who want to gain expertise in Microsoft Dynamics CRM
• IT professionals who want to specialize in Microsoft Dynamics CRM
• Sales and marketing professionals who want to learn how to use Microsoft Dynamics CRM
• Project managers who want to learn how to manage projects using Microsoft Dynamics CRM
• Business analysts who want to learn how to analyze data using Microsoft Dynamics CRM
• Consultants who want to learn how to implement Microsoft Dynamics CRM solutions

Skills Earned by Individuals after Completing Microsoft Dynamics CRM Training and Certification Courses

1. Understanding of Microsoft Dynamics CRM architecture and components
2. Ability to configure and customize Dynamics CRM
3. Knowledge of Dynamics CRM security and authentication
4. Proficiency in creating and managing Dynamics CRM entities
5. Ability to create and manage Dynamics CRM workflows
6. Understanding of Dynamics CRM integration with other applications
7. Knowledge of Dynamics CRM reporting and analytics
8. Ability to troubleshoot and debug Dynamics CRM issues
9. Proficiency in developing custom solutions for Dynamics CRM
10. Understanding of Dynamics CRM mobile solutions

Reasons to Choose Koenig Solutions for Microsoft Dynamics CRM Courses

Benefits of Choosing Koenig Solutions for Microsoft Dynamics CRM Training:
• Certified Instructor: Koenig Solutions provides certified instructors with extensive knowledge and experience in Microsoft Dynamics CRM.
• Boost Your Career: Koenig Solutions offers customized training programs to help you boost your career.
• Customized Training Programs: Koenig Solutions offers customized training programs to meet your specific needs.
• Destination Training: Koenig Solutions offers destination training in India, Dubai, and the USA.
• Affordable Pricing: Koenig Solutions offers affordable pricing for its training programs.
• Top Training Institute: Koenig Solutions is a top training institute for Microsoft Dynamics CRM.
• Flexible Dates: Koenig Solutions offers flexible dates for its training programs.
• Instructor-Led Online Training: Koenig Solutions offers instructor-led online training for Microsoft Dynamics CRM.
• Wide Range of Courses: Koenig Solutions offers a wide range of courses for Microsoft Dynamics CRM.
• Accredited Training: Koenig Solutions provides accredited training for Microsoft Dynamics CRM.

Benefits of Taking Microsoft Dynamics CRM Certification Courses

• Increased job opportunities: According to a survey, Microsoft Dynamics CRM certified professionals are more likely to get hired than non-certified professionals.
• Higher salary: Microsoft Dynamics CRM certified professionals earn an average of 10-15% more than non-certified professionals.
• Improved skills: Microsoft Dynamics CRM certification training helps professionals to gain in-depth knowledge and skills in the field.
• Enhanced credibility: Microsoft Dynamics CRM certification validates the skills and knowledge of the professionals.
• Increased confidence: Microsoft Dynamics CRM certification training helps professionals to gain confidence in their abilities.
• Better career prospects: Microsoft Dynamics CRM certification training helps professionals to stand out from the crowd and get better career prospects.


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