Sales Cloud Administration (ADM 251) Course Overview

The Sales Cloud Administration (ADM 251) course is designed to equip learners with in-depth knowledge and practical skills to effectively administer the Salesforce Sales Cloud. This course is crucial for those aiming to obtain the Salesforce admin certification and is an excellent piece of sales cloud training. It covers key functionalities such as Managing products, Price books, Quotes, and Orders, as well as setting up Collaborative forecasts to enhance sales performance.

In Module 1, participants learn about the capabilities and interrelationships of Sales processes components, how to manage Product catalogs, Pricing strategies, and streamline the Quoting process. Module 2 focuses on Collaborative forecasts, teaching users to configure and manage Sales forecasting, align Opportunity stages with Forecast categories, handle quotas, and generate insightful reports.

By the end of this course, learners will be proficient in using Sales Cloud to support a sales organization, leading to better sales management and increased efficiency within the Salesforce platform.