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We're here to help you find itMaster AI-powered lead scoring and Copilot in Microsoft Dynamics 365 Sales. Koenig provides official curriculum and expert training to prepare you for the MB-210 certification exam with hands-on labs.
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Explore Sales AI certification and training courses — delivered live by certified instructors.
Sales AI is an artificial intelligence technology developed by Salesforce that automates and enhances sales processes by delivering predictive, generative, and autonomous capabilities directly within the CRM. It leverages the Einstein Trust Layer to ensure data security while enabling intelligent automation across the sales lifecycle. Key components include Agentforce for autonomous pipeline generation, Einstein Sales Emails for AI-generated personalized outreach, Call Summaries and Exploration for automated conversation synthesis, Personalized Close Plans for deal-specific action guidance, Prospect and Account Research for real-time intelligence gathering, Activity Capture for automatic CRM updates, AI-Driven Deal Insights for opportunity prioritization, Predictive Forecasting for revenue modeling, and Conversation Intelligence for call analysis and coaching. Sales AI is designed for sales professionals, SDRs, account executives, and sales managers who need to increase productivity, reduce manual tasks, and improve forecast accuracy by leveraging AI-driven insights and automation embedded within their daily workflows.
Sales Process Fundamentals
Interpret organization's sales processes and seller experience workflows
Dynamics 365 Core Skills
Configure Dynamics 365 Sales core features and business process flows
Power Platform Experience
Build and extend model-driven apps on Microsoft Power Platform
Automation with Power Automate
Create and manage cloud flows using Power Automate
AI in Sales Context
Apply AI concepts to lead qualification and deal development
Dataverse Data Model
Design and configure sales data models in Microsoft Dataverse
The building blocks every Sales AI solution is made of
See what your official Sales AI certification looks like. Download a sample — then let our advisors map the fastest path to earning the real one.
AB-210Dynamics 365 Sales AI Consultant
LENA-AI-125AAI Sales Certification
Agentforce SpecialistAgentforce Specialist
AI AssociateAI Associate
PL-200Power Platform Functional Consultant
MB-210Dynamics 365 Sales Functional Consultant
Official credential badges — shareable on LinkedIn
Four formats. One quality standard. Every option comes with the same expert instructors, official courseware, and money-back guarantee.
Every factor that determines whether you actually pass your Sales AI exam — rated across every training format available.
| Criteria | Koenig | ALP Provider | Legacy Provider | Self-Paced Platform | Free Platform |
|---|---|---|---|---|---|
| Trainer Expertise | |||||
| MCT-Certified Trainers | ✘ | ✘ | |||
| Live Instructor-Led | ✘ | ✘ | |||
| 1-on-1 Private Training | Partial | Partial | ✘ | ✘ | |
| Microsoft Authorization | |||||
| Official Microsoft ALP Status | ✘ | ✘ | |||
| Official Microsoft Courseware | Partial | ||||
| ESI / EA Credits Accepted | Partial | ✘ | ✘ | ||
| Sales AI Integration | |||||
| Copilot for Sales | Partial | ✘ | ✘ | ||
| AI-Powered Lead Scoring | ✘ | ✘ | ✘ | ||
| AI Sales Insights | ✘ | ✘ | ✘ | ||
| Results and Trust | |||||
| Exam Pass Rate | 95% | ~70-75% | Not published | Not tracked | Variable |
| Entry Price (Fundamentals) | ~$745 | ~$1,500+ | ~$1,400+ | $15-30/mo | Free |
| Verified Learner Reviews | 18,400+ · 4.9★ | Limited | Limited | High volume | N/A |
Data sourced from public pricing pages and review platforms. Accurate as of March 2026. Partial = available in select regions only.
Verified reviews from learners certified on Azure, AI, Security, and more.
From our headquarters in India to training centers across UAE, Iraq, Saudi Arabia, UK, USA, Singapore, Australia, and more — Koenig delivers Microsoft certification training in 50+ countries.
