RH358 - Red Hat Services Management and Automation Course Overview

RH358 - Red Hat Services Management and Automation Course Overview

The Red Hat Services Management and Automation course, also known as EX358 or RH358, provides a comprehensive understanding of essential network services and their management in a Linux environment. This course is designed to equip learners with the skills needed to efficiently manage and automate various network services, which are crucial for maintaining robust IT infrastructure.

Through a series of modules, participants will delve into topics such as Network service management, Link aggregation for improved redundancy, and the configuration of DNS and DHCP servers. The course also covers setting up SQL databases with MariaDB, Managing web servers with Apache HTTPD or Nginx, and optimizing web traffic using caching and load balancing tools like Varnish and HAProxy. Additionally, learners will gain practical knowledge in Managing network printers, Configuring email transmission, as well as providing and accessing file-based and block-based network storage using protocols like NFS, SMB, and iSCSI.

Upon completion of the RH358 course, individuals will have acquired valuable skills that can be applied to real-world scenarios, making them adept at managing and automating a variety of network services within Red Hat and other Linux environments.

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Course Prerequisites

To ensure that you have a successful learning experience in the Red Hat Services Management and Automation course, it is important that you meet the following minimum prerequisites:


  • Basic understanding of networking concepts, including TCP/IP, Internet Layer protocols, and network services (DNS, DHCP, etc.).
  • Familiarity with Linux operating system concepts, such as the command line interface (CLI), file system structure, and system configuration.
  • Experience with managing Linux systems, including installing and configuring software packages, and system maintenance.
  • Knowledge of Linux networking commands and tools (e.g., ip, nmcli, netstat, ss, ping, etc.).
  • Fundamental skills in editing text files on Linux using editors such as vi or nano.
  • Basic understanding of security concepts, including firewalls, SSL/TLS, and access permissions.

Having these prerequisites will enable you to better understand the course material and apply the concepts taught in the Red Hat Services Management and Automation course effectively. If you are new to Linux or networking, we recommend completing introductory courses in these areas before enrolling in this advanced course.


Target Audience for Red Hat Services Management and Automation

The Red Hat Services Management and Automation course equips IT professionals with essential skills to manage and automate network services.


Target Audience Job Roles:


  • System Administrators
  • Network Administrators
  • DevOps Engineers
  • IT Infrastructure Managers
  • Database Administrators with a focus on MariaDB/MySQL
  • Technical Support Specialists
  • IT Professionals working with Linux-based environments
  • Cloud Administrators
  • Security Engineers responsible for network services
  • Professionals preparing for Red Hat certification exams
  • Web Server Administrators
  • Storage and Database Engineers
  • Professionals interested in learning about server optimization and automation
  • IT Consultants specializing in infrastructure deployment and management
  • Technical Architects designing IT systems and networks


Learning Objectives - What you will Learn in this Red Hat Services Management and Automation?

Introduction to Learning Outcomes:

The Red Hat Services Management and Automation course equips learners with the skills to manage essential network services, configure servers, optimize traffic, and handle various storage solutions effectively.

Learning Objectives and Outcomes:

  • Master key tools and techniques for managing network services to ensure reliable and efficient network operations.
  • Configure link aggregation to enhance network connection redundancy and throughput using Linux network teaming.
  • Manage DNS services, including troubleshooting, configuring caching nameservers, and setting up authoritative DNS servers.
  • Implement and configure DHCP, DHCPv6, and SLAAC for efficient IPv4 and IPv6 address assignment.
  • Set up network printers using IPP Everywhere and manage print queues to support organizational printing needs.
  • Configure email transmission using system tools and Postfix to send emails through an outbound mail relay.
  • Understand the fundamental operations of SQL databases and set up a basic MariaDB database service with the capability to perform simple SQL queries.
  • Configure Apache HTTPD or Nginx web servers, set up virtual hosts, and secure connections using TLS-based encryption.
  • Optimize web server performance by caching static content with Varnish and managing traffic with HAProxy for TLS termination and load balancing.
  • Provide and manage file-based network storage using NFS and SMB protocols, and configure iSCSI initiators to access block-based storage.

Technical Topic Explanation

Configuring email transmission

Configuring email transmission involves setting up your email system to properly send and receive messages. This process requires specifying the right server settings, including SMTP for sending mails, and IMAP or POP for retrieving messages. You’ll also set authentication details to ensure security. It's crucial to test the configuration to avoid any communication errors. Efficient configuration helps in managing the flow of information, reducing delays, and securing data transaction in your professional communication.

Managing network printers

Managing network printers involves overseeing and controlling printers connected to a shared network. This includes setting up the printers so they can be accessed by multiple users, configuring the network settings, and ensuring drivers are installed on all user machines. It also involves managing print queues to ensure jobs are processed efficiently and troubleshooting any issues that might arise, such as connectivity problems or paper jams. Effective management helps in optimizing resource usage and improving workplace productivity by allowing seamless, hassle-free printing across various departments within an organization.

Link aggregation

Link aggregation involves combining multiple network connections in parallel to increase throughput and provide redundancy. This technique can enhance data transfer rates and reliability by allowing more than one network cable or port to carry traffic loads simultaneously. If one link in the chain fails, another can take over, preventing data loss and downtime. It’s useful in environments where high availability and performance are critical, helping to distribute traffic evenly across the links, which can effectively handle more data than a single connection could.

Network service management

Network service management involves overseeing and controlling the network services within an IT environment to ensure they perform efficiently and effectively. This includes tasks such as configuring network devices, managing bandwidth, ensuring network security, monitoring performance, and resolving service-related issues. In the context of Red Hat Services Management and Automation (rh358, ex358), it specifically pertains to using Red Hat’s tools and solutions to automate network operations, thereby reducing manual tasks, minimizing errors, and improving service delivery. This automation helps in maintaining the robustness and responsiveness of network services critical to organizational operations.

SQL databases with MariaDB

SQL databases with MariaDB are systems that manage and organize data using Structured Query Language (SQL). MariaDB is a popular SQL database server that is a fork of MySQL, providing enhanced features, speed, and open-source freedom. It’s used for various applications from small personal projects to large-scale business environments. MariaDB operates as a server providing multiple users access to numerous databases, and it is renowned for its reliability, performance, and ease of use. It helps you to efficiently store, update, and retrieve data on demand, making it crucial for dynamic websites and other applications requiring a database system.

Managing web servers with Apache HTTPD

Managing web servers with Apache HTTPD involves overseeing Apache HTTP Server, a widely-used web server software. It allows professionals to host websites by handling requests from users communicating via HTTP, the web's language. Server management includes configuring the server settings, such as setting up virtual hosts for multiple websites, securing transactions with SSL/TLS, and optimizing performance to handle varying web traffic. Good web server management also involves routinely updating the software to patch security vulnerabilities and improve functionality, ensuring websites are accessible, fast, and secure for users at all times.

Target Audience for Red Hat Services Management and Automation

The Red Hat Services Management and Automation course equips IT professionals with essential skills to manage and automate network services.


Target Audience Job Roles:


  • System Administrators
  • Network Administrators
  • DevOps Engineers
  • IT Infrastructure Managers
  • Database Administrators with a focus on MariaDB/MySQL
  • Technical Support Specialists
  • IT Professionals working with Linux-based environments
  • Cloud Administrators
  • Security Engineers responsible for network services
  • Professionals preparing for Red Hat certification exams
  • Web Server Administrators
  • Storage and Database Engineers
  • Professionals interested in learning about server optimization and automation
  • IT Consultants specializing in infrastructure deployment and management
  • Technical Architects designing IT systems and networks


Learning Objectives - What you will Learn in this Red Hat Services Management and Automation?

Introduction to Learning Outcomes:

The Red Hat Services Management and Automation course equips learners with the skills to manage essential network services, configure servers, optimize traffic, and handle various storage solutions effectively.

Learning Objectives and Outcomes:

  • Master key tools and techniques for managing network services to ensure reliable and efficient network operations.
  • Configure link aggregation to enhance network connection redundancy and throughput using Linux network teaming.
  • Manage DNS services, including troubleshooting, configuring caching nameservers, and setting up authoritative DNS servers.
  • Implement and configure DHCP, DHCPv6, and SLAAC for efficient IPv4 and IPv6 address assignment.
  • Set up network printers using IPP Everywhere and manage print queues to support organizational printing needs.
  • Configure email transmission using system tools and Postfix to send emails through an outbound mail relay.
  • Understand the fundamental operations of SQL databases and set up a basic MariaDB database service with the capability to perform simple SQL queries.
  • Configure Apache HTTPD or Nginx web servers, set up virtual hosts, and secure connections using TLS-based encryption.
  • Optimize web server performance by caching static content with Varnish and managing traffic with HAProxy for TLS termination and load balancing.
  • Provide and manage file-based network storage using NFS and SMB protocols, and configure iSCSI initiators to access block-based storage.