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Retail Fundamentals Course Overview

Retail Fundamentals Course Overview

The Retail Fundamentals course is a comprehensive program designed to equip learners with the necessary skills to understand and utilize retail business processes effectively, particularly within the NetSuite platform. Module 1: Baseline sets the foundation by introducing how NetSuite can be tailored to suit different business needs. It covers basic navigation, account configurations, NetSuite's data model, and the roles and permissions within NetSuite. Module 2: Business Processes delves into the core operations such as inventory management, procure-to-pay, and the sales pipeline from marketing to ROI. Module 3: Business Processes and Go-Live builds upon this by exploring the order-to-cash cycle, customer service management, and financial tools while emphasizing user adoption for successful implementation. Learners will gain a robust understanding of retail business mechanisms and how to leverage NetSuite for optimal retail management, leading to increased efficiency and profitability.

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Course Prerequisites

Certainly! Here are the minimum required prerequisites for successfully undertaking the Retail Fundamentals course, structured to encourage participation while ensuring students are adequately prepared:


  • Basic understanding of retail business processes and terminology
  • Familiarity with general business software applications
  • Willingness to learn and navigate new software systems
  • Basic computer literacy and proficiency with internet usage
  • Some exposure to ERP (Enterprise Resource Planning) systems is beneficial but not mandatory
  • No advanced technical skills are required; this course is designed for users with various levels of experience

Please note that these prerequisites are aimed at ensuring that participants can fully engage with the course content and apply the knowledge effectively in their respective roles within the retail industry.


Target Audience for Retail Fundamentals

Retail Fundamentals is designed for professionals aiming to master NetSuite for efficient business management and processes.


Target audience for the Retail Fundamentals course:


  • Retail Managers and Supervisors
  • Inventory and Stock Managers
  • Procurement Officers and Managers
  • Supply Chain Analysts
  • IT Professionals specializing in retail software solutions
  • Financial Analysts and Accountants in the retail sector
  • Marketing Managers focusing on retail analytics
  • Sales Managers and Executives
  • Customer Service Managers in the retail industry
  • E-commerce Managers
  • Business Analysts working with retail clients
  • ERP Implementation Consultants
  • NetSuite Administrators and Users
  • Operations Managers at retail companies
  • Individuals aiming for a career in retail management or IT systems in retail


Learning Objectives - What you will Learn in this Retail Fundamentals?

Introduction to Retail Fundamentals Course Learning Outcomes and Concepts:

This Retail Fundamentals course equips participants with the essential knowledge to effectively utilize NetSuite for retail business operations, from understanding NetSuite's role in business processes to driving user adoption post-implementation.

Learning Objectives and Outcomes:

  • Comprehend how NetSuite's integrated system aligns with various business models and enhances organizational efficiency.
  • Navigate confidently through NetSuite's interface and understand its core functionalities.
  • Configure and manage account settings to align with specific business needs.
  • Grasp the structure of NetSuite's data model and its significance in data management.
  • Identify and assign appropriate roles and permissions to ensure system security and operational integrity.
  • Understand the management of items, pricing strategies, and inventory to optimize retail operations.
  • Follow the procure-to-pay process to streamline purchasing and payment activities.
  • Manage returns effectively through the return-to-debit and return-to-credit processes, maintaining customer satisfaction and financial accuracy.
  • Analyze marketing campaigns and calculate return on investment (ROI) to make data-driven marketing decisions.
  • Master the lead-to-quote and order-to-cash cycles to enhance the sales process and revenue generation.
  • Implement strategies for successful user adoption to ensure smooth transition and operation after going live with NetSuite.
  • Extend NetSuite functionalities with additional access and tools to meet evolving business requirements.

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