NSE 6 FortiVoice Course Overview

NSE 6 FortiVoice Course Overview

The NSE 6 FortiVoice course is designed to provide comprehensive knowledge and practical skills in managing and operating Fortinet's FortiVoice systems. This course is ideal for professionals who wish to master the intricacies of Fortinet's voice solutions, ensuring effective communication within an organization.

Throughout the course, learners will delve into various aspects of the FortiVoice system, starting with a System Overview to lay the groundwork. Extension Configuration teaches the customization of individual user settings, while Groups focuses on managing collective user settings. Trunks covers the configuration of phone lines, and Call Features explores the advanced functionalities available to users.

Further modules such as Log & Maintenance, Call Reporting, and User Portal provide insights into system health, reporting capabilities, and end-user interface management. Practical applications are addressed in modules like Auto Dialer and Gateway Management, where learners will understand outbound calling campaigns and connectivity options. Finally, the FortiFone Softclient module discusses the integration of software-based communication solutions.

By the end of the course, participants will have a robust understanding of how to optimize and maintain FortiVoice systems, enabling efficient and secure voice communications tailored to their organization's needs.

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Course Prerequisites

Certainly! Below are the minimum required prerequisites for students considering undertaking training in the NSE 6 FortiVoice course:


  • Basic understanding of networking concepts, including TCP/IP, and routing.
  • Familiarity with traditional and IP-based telephony systems.
  • Knowledge of basic firewall concepts can be beneficial, though not strictly necessary.
  • Prior experience with Fortinet's products is helpful but not mandatory.
  • Ability to use a computer with administrative privileges to perform hands-on labs.

These prerequisites are designed to ensure that students have a foundational base upon which the NSE 6 FortiVoice course content can build effectively. It is important for students to have a general understanding of networking and telephony to grasp the concepts discussed throughout the course effectively.


Exam-Format Table
Exam ComponentDetails
Exam NameNSE 6 FortiVoice
Exam TypeMultiple Choice Questions (MCQs), Practical Lab Scenarios
Total Questions30-35
Passing ScoreVaries depending on the specific exam version; typically a percentage-based score
Exam Duration60 minutes
LanguageEnglish
Exam ProviderFortinet or Authorized Testing Centers
Exam RegistrationThrough Fortinet's official certification website or authorized testing partners
Certification Validity2 years (must be renewed to maintain certification status)
Recommended TrainingFortinet NSE 6 FortiVoice Training Course

Target Audience for NSE 6 FortiVoice

The NSE 6 FortiVoice course is designed for professionals managing enterprise telephony systems and seeking advanced Fortinet product knowledge.


  • Network Administrators
  • IT Managers
  • Systems Engineers
  • Managed Service Providers (MSPs)
  • VoIP Technicians
  • Security Professionals
  • Network Architects
  • Technical Support Staff
  • Fortinet Channel Partners
  • Telecommunications Specialists


Learning Objectives - What you will Learn in this NSE 6 FortiVoice?

  1. The NSE 6 FortiVoice course provides comprehensive training on FortiVoice enterprise systems, equipping students with the skills to configure, maintain, and troubleshoot Fortinet's voice solutions.

  2. Learning Objectives and Outcomes:

  • Understand the system architecture and capabilities of the FortiVoice enterprise system.
  • Configure extensions and adapt settings to fit specific organizational telephony requirements.
  • Manage and organize groups to streamline call distribution and facilitate team communication.
  • Set up and manage trunks, including SIP and PSTN, for efficient call routing and connectivity.
  • Implement call features such as call forwarding, conferencing, and voicemail to enhance user experience.
  • Perform system maintenance tasks and monitor system logs for troubleshooting and optimization.
  • Generate detailed call reports to analyze call patterns and optimize telephony resource utilization.
  • Navigate and customize the user portal for end-users, enabling control over individual telephony settings.
  • Utilize the auto dialer feature for efficient outbound call campaigns and notifications.
  • Manage gateways and ensure seamless integration with the FortiVoice system.
  • Configure and deploy the FortiFone Softclient to provide users with flexible communication options.

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