NetApp Certified Support Engineer Course Overview

NetApp Certified Support Engineer Course Overview

The NetApp Certified Support Engineer course at Koenig Solutions is a comprehensive 4-day program designed to equip IT professionals with the skills needed to support and troubleshoot NetApp systems. Participants will gain a solid overview of ONTAP OS, including Disk and volume concepts, as well as ONTAP networking. You'll learn to troubleshoot NetApp hardware and software by collecting and analyzing information, resolving data access issues, and analyzing performance.

The course also covers NetApp hardware, detailing FRU components and the Hardware replacement process. Additionally, it delves into NetApp cloud data services, exploring Hybrid cloud solutions and data protection concepts. Upon completion, you'll have the practical skills to effectively support and maintain NetApp environments.

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1,450

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Course Fee 1,450
Total Fees
1,450 (USD)
  • Live Training (Duration : 32 Hours)
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  • Classroom Training fee on request
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  • Live Training (Duration : 32 Hours)
  • Per Participant
  • Classroom Training fee on request

♱ Excluding VAT/GST

You can request classroom training in any city on any date by Requesting More Information

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Target Audience for NetApp Certified Support Engineer

  1. The NetApp Certified Support Engineer course offers in-depth training on NetApp solutions, ideal for IT professionals specializing in storage, data protection, and troubleshooting.


  • Storage Engineers
  • IT Support Engineers
  • System Administrators
  • Cloud Solutions Architects
  • Data Center Technicians
  • Network Administrators
  • IT Consultants
  • Backup and Recovery Specialists
  • IT Infrastructure Managers
  • Technical Support Specialists
  • Operations Engineers


Learning Objectives - What you will Learn in this NetApp Certified Support Engineer?

NetApp Certified Support Engineer Course Overview

This intensive 4-day course provides comprehensive learning on NetApp ONTAP OS, troubleshooting, hardware, cloud data services, and data protection. Participants will gain critical skills to support and manage NetApp environments effectively.

Learning Objectives and Outcomes

  • Understand ONTAP OS Concepts:

    • Learn about disk or aggregate concepts
    • Grasp volume concepts
    • Understand ONTAP networking concepts
  • Troubleshoot NetApp Hardware and Software:

    • Collect and analyze information systematically
    • Troubleshoot data access problems efficiently
    • Analyze and improve system performance
  • Gain Knowledge of NetApp Hardware:

    • Identify and understand FRUs (Field Replaceable Units) in a NetApp system
    • Master the hardware replacement process
    • Learn about storage hardware technology
  • Explore NetApp Cloud Data Services:

    • Understand the components of cloud data services
    • Learn about the components of a hybrid cloud solution
  • Master Data Protection:

This structured and focused curriculum ensures participants are well-prepared to become certified NetApp Support Engineers, capable of handling various support and

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