Microsoft Teams for Business Users Course Overview

To ensure the best learning experience and success in the Microsoft Teams for Business Users course at Koenig Solutions, the following minimum prerequisites are recommended for participants:

• Basic familiarity with using personal computers and navigating the Windows operating system.
• Understanding of fundamental computing concepts such as files and folders, file saving and sharing, and using an internet browser.
• General awareness of Office 365 or Microsoft 365 interfaces and operations is beneficial, but not mandatory.
• Comfortable with communicating in English, as the course materials and instruction are in English.

These prerequisites are intended to ensure that you can comfortably engage with the course content and participate effectively in practical exercises. No advanced technical skills are required, making this course suitable for beginners looking to enhance their proficiency in using Microsoft Teams effectively in their respective workplace environments.

Target Audience for Microsoft Teams for Business Users

The "Microsoft Teams for Business Users" course is tailored for professionals needing effective communication and collaboration tools. Ideal for enhancing productivity within Microsoft 365 suite.

Target Audience and Job Roles:

• Remote Workers
• Project Managers
• Team Leaders
• Department Heads
• IT Support Staff
• Sales Representatives
• HR Professionals
• Customer Service Teams
• Internal Communications Managers
• Administrative Assistants
• Business Analysts
• Consultants who work with teams or clients regularly

Learning Objectives - What you will Learn in this Microsoft Teams for Business Users?

Course Introduction:

The Microsoft Teams for Business Users course is designed to enable proficient communication and collaboration through mastering chat functions, meetings, configuration of Teams environments, and sharing resources among colleagues.

Learning Objectives and Outcomes:

• Navigate within Microsoft Teams: Acquire skills to move around the interface efficiently, accessing various functionalities.
• Effective Communication via Chat: Learn to send messages and engage in chats with colleagues to ensure seamless communication.
• Conduct and Participate in Meetings: Gain proficiency in setting up, conducting, and participating in Teams meetings.
• Manage Meeting Dynamics: Understand the tools and techniques to manage and lead meetings, handle presentations, and ensure participant engagement.
• Customize Teams Settings: Configure general application settings to tailor Teams environment according to personal and organizational needs.
• Adjust Notifications and Privacy: Learn to configure notification settings and privacy options to optimize workflow and manage accessibility.
• Handle Calls and Device Integration: Set up and manage call settings and connect various devices for an integrated communication experience.
• Share and Collaborate on Files: Master the process of sharing files and collaborating directly through Teams to enhance productivity.
• Integrate Apps and Connectors: Learn to add and use additional apps and connectors within Teams to extend functionality and workflow integration