Microsoft Dynamics 365 Technical Workshop: Optimize Sales Process with Dynamics 365 Sales Advanced
The Microsoft Dynamics 365 Technical Workshop: Optimize Sales Process with Dynamics 365 Sales equips functional consultants and sales operations professionals with AI-driven tools to eliminate manual pipeline tracking and improve forecast accuracy. Learners gain hands-on skills in configuring AI agents, predictive scoring, and sales acceleration workflows—critical capabilities as 75% of top-performing sales teams now use AI to prioritize opportunities (Microsoft, 2023).
This course prepares learners for the Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate certification. With Koenig’s Guaranteed-to-Run scheduling and official Microsoft courseware, professionals gain practical mastery in AI-powered sales execution, enabling smarter decision-making and higher win rates in modern CRM environments.
Training Formats & Pricing
100% Happiness Guarantee · Free Rescheduling · Secure Payment
Course Overview
The Microsoft Dynamics 365 Technical Workshop: Optimize Sales Process with Dynamics 365 Sales is a specialized training program by Microsoft designed for technical consultants, functional consultants, and sales operations managers who aim to streamline and enhance sales workflows using intelligent automation. This course aligns with the skills measured in the Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate certification, preparing professionals to implement AI-driven sales solutions. With over 60% of Fortune 500 companies leveraging Dynamics 365 for customer engagement, this workshop equips learners with in-demand expertise to drive digital transformation in sales organizations.
Participants will gain hands-on experience with core Microsoft platforms including Dynamics 365 Sales, AI-powered Copilot, Sales Accelerator, Predictive Lead and Opportunity Scoring, Autonomous AI Agents, and Power BI. Through guided labs in the Dynamics 365 environment, students configure end-to-end sales processes such as setting up product catalogs, managing opportunity lifecycles, and deploying AI agents that monitor pipeline risks. A key project involves building a smart sales sequence using the Sales Accelerator workspace, integrating predictive scoring models, and automating customer follow-ups via the Sales Opportunity Agent—mirroring real-world implementations used by global enterprises to increase win rates and reduce sales cycle times.
This workshop directly prepares candidates for the Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate credential, widely recognized for validating expertise in modern CRM implementations. Professionals with this certification report an average salary increase of 20%, with Dynamics 365 consultants earning between $90,000 and $130,000 annually in North America. Koenig Solutions enhances this learning journey with Guaranteed-to-Run batches, official Microsoft courseware, and optional 1-on-1 mentoring, ensuring mastery of complex configurations. Graduates emerge ready to lead AI-enhanced sales transformations, driving measurable revenue growth and operational efficiency in enterprise environments.
What You'll Learn
Prerequisites
- Basic understanding of navigating the Microsoft Dynamics 365 Sales interface, essential for mastering the Dynamics 365 Technical Workshop: Optimize Sales Process with Dynamics 365 Sales by Microsoft
- Familiarity with core sales records such as leads, opportunities, accounts, and contacts, crucial for effective sales process optimization in Dynamics 365 Sales
- Working knowledge of the Dynamics 365 product catalog and sales workflows, vital for streamlining your sales operations with Microsoft Dynamics 365 Sales
- Experience configuring security roles and permissions in Dynamics 365 Sales, ensuring secure and efficient access control during the workshop
- Understanding AI features in Dynamics 365, including Copilot and AI agents, to leverage cutting-edge automation in sales processes
- Prior completion of the 'Work with Dynamics 365 Sales' learning path or equivalent experience, to maximize your learning outcomes in this Microsoft course
Certification Exam
Everything you need to know about the Microsoft Dynamics 365 Technical Workshop: Optimize Sales Process with Dynamics 365 Sales certification exam
Course Curriculum
Structured learning with hands-on labs and real-world scenarios
1
Day 1– Mastering Product Catalog Architecture
2
Day 2– Streamlining Opportunity and Order Flows
3
Day 3– Accelerating Deals with AI Automation
4
Day 4– Driving Growth with Sales Analytics
What's Included in Your Training
Every enrollment comes packed with resources to maximise your learning and exam success
Exam Preparation Materials
Practice Test Questions (200+)
Certificate of Completion
Post-Training Support (30 days)
Session Recording Access
Free Rescheduling (7+ days notice)
Career Outcomes
of Microsoft Dynamics 365 Technical Workshop: Optimize Sales Process with Dynamics 365 Sales certified professionals report career advancement within 6 months
Salary Impact
Average salary increase reported after obtaining the Microsoft Dynamics 365 Technical Workshop: Optimize Sales Process with Dynamics 365 Sales certification
*Source: Glassdoor / LinkedIn 2025
Job Roles
- Dynamics 365 Sales Consultant
- Dynamics 365 Administrator
- Sales Operations Manager
- CRM Consultant
- Dynamics 365 Functional Consultant
- Sales Process Specialist
Companies Hiring
and 5,000+ organizations worldwide seeking Microsoft Dynamics 365 Technical Workshop: Optimize Sales Process with Dynamics 365 Sales certified professionals
Course Student Reviews
Real results from IT professionals who trained with Koenig — rated 4.9/5 from 18,400+ verified reviews.
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★★★★★
“Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”
AZ-104 Certified ✓ Verified -
★★★★★
“I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”
Enterprise Client ✓ Verified -
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“The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”
PL-300 Certified ✓ Verified -
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“As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”
100+ Learners Trained ✓ Verified -
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“SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”
SC-300 Certified ✓ Verified -
★★★★★
“AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”
AI-102 Certified ✓ Verified -
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“DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”
DP-600 Certified ✓ Verified -
★★★★★
“Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”
AZ-400 Team Training ✓ Verified -
★★★★★
“Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”
AZ-104 Certified ✓ Verified -
★★★★★
“I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”
Enterprise Client ✓ Verified -
★★★★★
“The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”
PL-300 Certified ✓ Verified -
★★★★★
“From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”
AZ-305 Expert ✓ Verified -
★★★★★
“As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”
100+ Learners Trained ✓ Verified -
★★★★★
“SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”
SC-300 Certified ✓ Verified -
★★★★★
“AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”
AI-102 Certified ✓ Verified -
★★★★★
“DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”
DP-600 Certified ✓ Verified -
★★★★★
“Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”
AZ-400 Team Training ✓ Verified
-
★★★★★
“Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”
AZ-104 Certified ✓ Verified -
★★★★★
“I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”
Enterprise Client ✓ Verified -
★★★★★
“The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”
PL-300 Certified ✓ Verified -
★★★★★
“Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”
AZ-104 Certified ✓ Verified -
★★★★★
“I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”
Enterprise Client ✓ Verified -
★★★★★
“The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”
PL-300 Certified ✓ Verified
-
★★★★★
“From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”
AZ-305 Expert ✓ Verified -
★★★★★
“As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”
100+ Learners Trained ✓ Verified -
★★★★★
“SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”
SC-300 Certified ✓ Verified -
★★★★★
“From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”
AZ-305 Expert ✓ Verified -
★★★★★
“As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”
100+ Learners Trained ✓ Verified -
★★★★★
“SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”
SC-300 Certified ✓ Verified
-
★★★★★
“AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”
AI-102 Certified ✓ Verified -
★★★★★
“DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”
DP-600 Certified ✓ Verified -
★★★★★
“Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”
AZ-400 Team Training ✓ Verified -
★★★★★
“AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”
AI-102 Certified ✓ Verified -
★★★★★
“DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”
DP-600 Certified ✓ Verified -
★★★★★
“Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”
AZ-400 Team Training ✓ Verified
Frequently Asked Questions
Everything you need to know about the Microsoft Dynamics 365 Technical Workshop: Optimize Sales Process with Dynamics 365 Sales training course
Is the certification exam included in the Microsoft Dynamics 365 Technical Workshop: Optimize Sales Process with Dynamics 365 Sales, and what is the fee?
What training formats are available for the Microsoft Dynamics 365 Technical Workshop: Optimize Sales Process with Dynamics 365 Sales?
How long is lab access provided for the Microsoft Dynamics 365 Technical Workshop: Optimize Sales Process with Dynamics 365 Sales?
What is the cancellation policy for the Microsoft Dynamics 365 Technical Workshop: Optimize Sales Process with Dynamics 365 Sales?
What is the format and passing score for the certification associated with the Microsoft Dynamics 365 Technical Workshop: Optimize Sales Process with Dynamics 365 Sales?
How long is the Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate credential valid after the workshop?
What post-training support is included with the Microsoft Dynamics 365 Technical Workshop: Optimize Sales Process with Dynamics 365 Sales?
What are the recommended prerequisites for the Microsoft Dynamics 365 Technical Workshop: Optimize Sales Process with Dynamics 365 Sales?
What is the career impact of completing the Microsoft Dynamics 365 Technical Workshop: Optimize Sales Process with Dynamics 365 Sales?
Why choose Koenig for the Microsoft Dynamics 365 Technical Workshop: Optimize Sales Process with Dynamics 365 Sales?
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