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Microsoft Dynamics 365 CRM Mastery - Sales, Customer Service and Field Service Course Overview

Microsoft Dynamics 365 CRM Mastery - Sales, Customer Service and Field Service Course Overview

Master Microsoft Dynamics 365 CRM - Sales, Customer Service, and Field Service

Unlock the *potential* of Microsoft Dynamics 365 CRM with our comprehensive mastery course. This program covers the _fundamentals_ of Dynamics 365 Sales, Customer Service, and Field Service, ensuring you _excel_ in core capabilities and customer engagement.

Key learning objectives include:

- Understanding Dynamics 365 customer insights.
- Mastering Lead management, Order management, and Sales insights.
- Gaining proficiency in Case management, Service level agreements, and Omnichannel support.
- Efficiently Configuring field service applications, Managing work orders, and using the Field Service Mobile App.

Practical application ensures you can analyze data, enhance seller productivity, and implement connected devices effectively. Elevate your CRM skills and boost your career with our expertly designed Microsoft Dynamics 365 course.
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