Microsoft Guaranteed-to-Run

HR Automation with Microsoft Copilot Studio: Building Intelligent Agents

HR Automation with Microsoft Copilot Studio: Building Intelligent Agents equips HR professionals, talent acquisition specialists, and people operations leads with the skills to automate workflows using AI. It solves the critical pain point of managing high-volume employee inquiries and manual processes by enabling the creation of custom HR agents. With 75% of HR leaders prioritizing AI adoption by 2026 (Microsoft Work Trend Index), this course delivers timely, practical expertise for transforming HR service delivery.

This course prepares learners for the Microsoft Certified: AI Agent Builder Associate certification, validating production-ready agent development skills. Koenig’s Guaranteed-to-Run dates ensure training proceeds as scheduled, even with a single participant, providing unmatched flexibility. Learners gain the ability to deploy intelligent HR agents that scale support and drive organizational efficiency.

16 Hours (2 Days)
Live Online / Classroom
5+ professionals trained

Training Formats & Pricing

1-on-1 USD 1,560
Dedicated instructor, your schedule Fastest
Public Batch USD 1,200
Group class, fixed schedule Most Popular
Self-Paced USD 199
Recorded sessions, learn anytime Best Value

100% Happiness Guarantee · Free Rescheduling · Secure Payment

Course Overview

The HR Automation with Microsoft Copilot Studio: Building Intelligent Agents course by Microsoft is designed for developers, HR technology consultants, and app makers aiming to leverage AI for workforce transformation. This course prepares learners for the Microsoft Certified: AI Agent Builder Associate certification (Exam AB-620), equipping them with skills to design and deploy intelligent HR agents that streamline employee support, onboarding, and policy management. Targeted at IT application developers and independent software vendors, this training addresses a growing industry demand, with 73% of organizations now adopting AI-driven automation tools like Copilot Studio to enhance HR efficiency and employee experience.

Participants will work extensively with Microsoft Copilot Studio, Microsoft Dataverse, Power Automate, Azure AI Search, and the Model Context Protocol (MCP) within the Azure Portal lab environment. Through hands-on labs, students build a fully functional HR self-service agent capable of answering employee queries, processing leave requests, and integrating with HRIS systems like SAP and ServiceNow. A key project involves creating a multi-agent solution using the Agent2Agent (A2A) protocol to automate a recruitment workflow, from resume screening to interview scheduling, demonstrating real-world enterprise integration and generative orchestration capabilities.

This course directly prepares candidates for the Microsoft Certified: AI Agent Builder Associate credential, a globally recognized certification validating expertise in enterprise-grade AI agent development. Certified professionals report average salary increases of up to 25%, with AI agent developers commanding median salaries exceeding $110,000 annually. Koenig Solutions enhances learning with Guaranteed-to-Run batches, official Microsoft courseware, and 1-on-1 mentoring, ensuring mastery of Copilot Studio’s full capabilities. Graduates are positioned to lead AI initiatives, drive digital transformation in HR, and deliver scalable, intelligent agent solutions across the Microsoft ecosystem.

What You'll Learn

Create HR self-service agents with Microsoft Copilot Studio to streamline employee interactions and reduce support costs
Automate employee onboarding processes using Microsoft 365 Copilot, saving up to 30% of onboarding time
Integrate Microsoft Copilot Studio intelligent agents seamlessly with HRIS systems to ensure data accuracy and efficiency
Set up comprehensive knowledge bases for HR policy Q&A bots, enhancing employee self-service and reducing HR workload
Track and analyze agent performance in Microsoft Copilot Studio to improve response quality and user satisfaction
Apply responsible AI principles in designing HR agents, ensuring ethical use and compliance with industry standards

Skills You'll Gain

Microsoft Copilot Studio Microsoft Power Platform Power Automate Flows Microsoft Dataverse Microsoft 365 Integration Intelligent Agent Creation HR Process Automation Topic Management Dialog Design Entity Configuration Microsoft Teams Bots SharePoint Data Integration Agent Testing Deployment Strategies Performance Monitoring Advanced Analytics

Prerequisites

Recommended knowledge before taking this course
  • Basic understanding of artificial intelligence and conversational agents is essential for mastering HR Automation with Microsoft Copilot Studio: Building Intelligent Agents by Microsoft, which covers how generative AI enhances HR workflows.
  • Familiarity with Microsoft Copilot Studio is recommended to efficiently develop intelligent HR agents and automate tasks within the platform.
  • Experience configuring Power Apps developer environments helps streamline the creation of custom HR automation solutions using Microsoft Copilot Studio.
  • Ability to manage user licensing in Microsoft 365 ensures seamless deployment and access to HR automation tools built with Microsoft Copilot Studio.
  • Understanding of generative AI concepts and features is crucial for leveraging AI-driven HR automation and improving employee engagement.
  • Knowledge of REST APIs for system integration enables smooth connection of HR systems with Microsoft Copilot Studio, enhancing automation capabilities.
Corporate Training
Get a Corporate Quote

Volume discounts · Dedicated account manager · Custom scheduling

Certification Exam

Everything you need to know about the HR Automation with Microsoft Copilot Studio: Building Intelligent Agents certification exam

Exam Details
Exam Name
Format
Multiple choice, labs & case studies
Questions
Duration
Passing Score
Validity
Retake Policy
Retake allowed after 24 hours for the first attempt; subsequent retakes have varying wait periods as per Microsoft policy
Let's Talk

Request for more information

HR Automation with Microsoft Copilot Studio: Building Intelligent Agents

We'll respond within 1 business day · No spam, ever.

Course Curriculum

Structured learning with hands-on labs and real-world scenarios

1
Day 1– Mastering HR Automation with Microsoft Copilot Studio
Analyze AI impact on HR operations Master the Microsoft Copilot Studio interface Build HR agents using natural language Optimize agent settings for HR workflows Deploy HR-specific Dataverse solutions Integrate secure HR knowledge sources Design precise HR topics and triggers Validate HR agent response accuracy
2
Day 2– Developing Knowledge-Driven HR Intelligent Agents
Embed HR policies into knowledge bases Connect employee handbooks to AI agents Enable generative answers for HR queries Boost conversational flow for HR FAQs Format structured data for HR responses Construct robust HR policy Q&A agents Verify HR knowledge grounding protocols Manage sensitive compliance-based responses
3
Day 3– Advanced HR Automation and System Integration
Automate complex employee onboarding workflows Develop intelligent recruitment FAQ agents Connect Copilot with existing HRIS platforms Create efficient employee self-service tools Establish automated HR issue escalation paths Deploy adaptive cards for HR approvals Audit agent performance and bias metrics Maintain dynamic HR knowledge base updates

What's Included in Your Training

Every enrollment comes packed with resources to maximise your learning and exam success

Career Outcomes

78%

of HR Automation with Microsoft Copilot Studio: Building Intelligent Agents certified professionals report career advancement within 6 months

Salary Impact

+22%

Average salary increase reported after obtaining the HR Automation with Microsoft Copilot Studio: Building Intelligent Agents certification

Typical Salary Range (Global)
Entry$90,000–$115,000
Mid$115,000–$145,000
Senior$145,000–$180,000

*Source: Glassdoor / LinkedIn 2025

Job Roles

6
  • HR Automation Specialist
  • Microsoft Copilot Studio Developer
  • Intelligent Agent Builder
  • Power Platform Consultant - HR
  • AI HR Solutions Architect
  • Digital HR Transformation Lead

Companies Hiring

5,000+
Microsoft Accenture Deloitte Capgemini Infosys Wipro JPMorgan Chase Procter & Gamble IBM PwC

and 5,000+ organizations worldwide seeking HR Automation with Microsoft Copilot Studio: Building Intelligent Agents certified professionals

Real Transformations

Course Student Reviews

Real results from IT professionals who trained with Koenig — rated 4.9/5 from 18,400+ verified reviews.

18,400+
Verified Reviews
4.9 / 5
Average Rating
95%
Would Recommend
1M+
Professionals Trained
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified

Frequently Asked Questions

Everything you need to know about the HR Automation with Microsoft Copilot Studio: Building Intelligent Agents training course

Is the certification exam included in the HR Automation with Microsoft Copilot Studio: Building Intelligent Agents course fee?
No, the exam is separate. The Microsoft Certified: AI Agent Builder Associate exam (AB-620) costs USD 165. Regional taxes apply. Pay this fee directly to Pearson VUE when you schedule your official certification exam.
What training formats does Koenig offer for HR Automation with Microsoft Copilot Studio: Building Intelligent Agents?
Koenig provides live online, 1-on-1, classroom, Fly-Me-A-Trainer, and Flexi self-paced options using official Microsoft materials. Our Guaranteed-to-Run policy ensures every session proceeds as scheduled, providing reliable planning for your professional development journey.
How long is lab access provided for HR Automation with Microsoft Copilot Studio: Building Intelligent Agents?
You receive 6 months of access via the Koenig LET Platform. We use Microsoft-hosted cloud sandboxes with real Azure subscriptions. This setup allows hands-on practice with Copilot Studio, Dataverse, and API integrations in production-ready environments.
What is the rescheduling and cancellation policy for HR Automation with Microsoft Copilot Studio: Building Intelligent Agents?
Request one free reschedule over 10 days before the start date. Changes or cancellations within 10 days incur a 50% fee. Per our Terms of Service, you cannot reschedule the same training session more than once.
What is the format for the Microsoft Certified: AI Agent Builder Associate exam?
The AB-620 exam lasts 120 minutes with 40–60 questions. It includes multiple-choice, drag-and-drop, case studies, and interactive labs. You must achieve a scaled score of 700 out of 1000 to pass this Microsoft technical certification.
How long is the certification valid for HR Automation with Microsoft Copilot Studio: Building Intelligent Agents?
The Microsoft Certified: AI Agent Builder Associate credential is valid for 12 months. Renew annually via a free, unproctored online assessment on Microsoft Learn. This process covers recent updates at no additional cost to you.
What post-training support is included with HR Automation with Microsoft Copilot Studio: Building Intelligent Agents?
Koenig offers 30 days of support, including session recordings, lab access, and 6 hours of free trainer consultation. You also receive exam prep materials and a certificate to validate your HR automation skills.
What are the prerequisites for HR Automation with Microsoft Copilot Studio: Building Intelligent Agents?
Learners need intermediate knowledge of generative AI, RAG, MCP, and A2A protocols. Experience with prompt engineering, REST APIs, and Copilot Studio configuration is required. Familiarity with Power Fx and Dataverse is highly recommended for success.
What is the average salary for professionals with the Microsoft Certified: AI Agent Builder Associate credential?
As of 2026, Copilot Studio Developer roles average $53,400–$60,000 annually in the US. Compensation increases with AI, Python, or JavaScript expertise. Demand is growing as enterprises adopt AI agent solutions for complex HR workflows.
How does this certification impact career opportunities in HR automation with Microsoft Copilot Studio?
This credential validates your ability to build AI agents for HR. It improves prospects as an App Maker or Developer. Certified professionals are positioned for digital transformation roles as enterprises prioritize automated employee services.
100%

Happiness Guarantee

We are so confident in the quality of our training that we offer a full money-back guarantee. Not satisfied? Contact us within 24 hours of your first session — we'll refund you completely, no questions asked.

Full Refund

Within 24 hours

No Questions

Asked ever

Secure Payment

Encrypted checkout

PCI DSS

Compliant