MB-210T01: Microsoft Dynamics 365 Sales Course Overview

The MB-210T01: Microsoft Dynamics 365 Sales course is designed to equip learners with the skills and knowledge to configure, manage, and use Dynamics 365 Sales for their sales operations. Through a series of modules, participants will learn to Configure organizational settings, Manage customer relationships, Handle leads and opportunities, Process orders, and Analyze sales data.

Learners will gain hands-on experience in Setting up Dynamics 365 Sales, Creating sales visualizations, Managing the product catalog, Processing sales orders, and Employing forecasting techniques. They will also explore how to set and track sales goals, integrate with Dynamics 365 components, leverage sales insights, and utilize Dynamics 365 Customer Voice to create and send surveys.

By the end of the course, participants will have a comprehensive understanding of how to effectively use Dynamics 365 Sales to improve their sales processes, engage with customers more effectively, and make data-driven decisions to drive sales performance. This course is essential for sales professionals and CRM administrators looking to maximize their use of Dynamics 365 Sales to enhance their sales strategies and outcomes.