Managing Microsoft 365 Messaging Course Overview

Minimum Required Prerequisites for Managing Microsoft 365 Messaging Course

To ensure a successful learning experience in the Managing Microsoft 365 Messaging course, here are the minimum required prerequisites:

• Basic understanding of cloud services
• Basic knowledge of Microsoft cloud services and Microsoft 365 applications
• Basic experience with Active Directory Domain Services (AD DS) and Microsoft Entra ID
• Basic understanding of authentication types and cloud licensing
• Basic experience with business email systems such as Microsoft Exchange

These prerequisites provide a foundational understanding necessary to effectively grasp the concepts and skills covered in the course. If you have these basic competencies, you'll be well-prepared to maximize your learning from the course content.

Target Audience for Managing Microsoft 365 Messaging

1. The Managing Microsoft 365 Messaging course is designed for IT professionals looking to manage and secure email services in a Microsoft 365 environment using Exchange Online.

2. Job Roles and Audience:

• Exchange Server Administrators
• Microsoft 365 Messaging Administrators
• IT System Administrators
• Network Administrators
• Cloud Solutions Architects
• IT Security Professionals
• Email System Engineers
• Information Technology Managers
• Office 365 Administrators
• Technical Support Engineers
• IT Infrastructure Engineers
• Messaging Compliance Officers
• IT Consultants specializing in Microsoft technologies
• IT Professionals looking to upskill in Microsoft 365 messaging services
• Cloud Service Administrators
• IT Professionals with experience in Active Directory and Microsoft Entra ID

Learning Objectives - What you will Learn in this Managing Microsoft 365 Messaging?

Introduction:

The Managing Microsoft 365 Messaging course provides comprehensive insights into administering, securing, monitoring, and troubleshooting Exchange Online. It equips messaging administrators with practical skills to manage recipients, mail flow, security policies, and compliance within a Microsoft 365 environment.

Learning Objectives and Outcomes:

• Understand the key components and services of Microsoft 365 and Exchange Online.
• Configure and manage Exchange Online recipient objects, including user, resource, shared mailboxes, and public folders.
• Implement and manage role-based access control (RBAC) for user and administrator roles in Exchange Online.
• Administer authentication and security measures within Microsoft Entra ID, including MFA and conditional access policies.
• Manage mail flow, domains, connectors, and troubleshoot mail flow issues effectively.
• Utilize Microsoft Defender and Exchange Online Protection to secure messaging and implement threat protection.
• Implement and manage data loss prevention (DLP) policies, data lifecycle management, and eDiscovery for compliance in Exchange Online.
• Configure and troubleshoot client access for various Outlook clients, including web, desktop, and mobile apps.
• Explore modern authentication methods for secure email access in hybrid deployments.
• Monitor and evaluate Exchange Online health and implement Microsoft Purview’s auditing, retention, and compliance features.