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Managing Jira Service Projects Live Team Training
Our Managing Jira Service Projects Live Team Training equips your service team with essential skills to efficiently resolve customer requests and enable self-service. In just 8 hours, your team will learn to configure and brand customer portals, create queues and SLAs, use a linked knowledge base, add participants, and automate service projects. This practical course features real business use cases to demonstrate best practices. There are no prerequisites unless your team also needs to set up Jira company-wide, in which case Jira Administration Part 1 or equivalent experience is required. The course includes a hands-on free trial of Jira Cloud for immersive learning.
Purchase This Course
USD
View Fees Breakdown
Course Fee | 750 |
Total Fees |
750 (USD) |
USD
View Fees Breakdown
Course Fee | 575 |
Total Fees |
575 (USD) |
USD
View Fees Breakdown
Flexi Video | 16,449 |
Official E-coursebook | |
Exam Voucher (optional) | |
Hands-On-Labs2 | 4,159 |
+ GST 18% | 4,259 |
Total Fees (without exam & Labs) |
22,359 (INR) |
Total Fees (with exam & Labs) |
28,359 (INR) |
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♱ Excluding VAT/GST
You can request classroom training in any city on any date by Requesting More Information
♱ Excluding VAT/GST
You can request classroom training in any city on any date by Requesting More Information
Managing Jira Service Projects Live Team Training: This 8-hour course helps service teams rapidly resolve customer requests and automate service projects by configuring and branding customer portals, creating queues and SLAs, and more.
Target Audience and Job Roles:
1. Course Introduction
The Managing Jira Service Projects Live Team Training course equips your team with the essential skills to efficiently configure, brand, and automate Jira service projects, ensuring quick customer request resolutions and effective self-service options.
2. Learning Objectives and Outcomes