Supporting and Troubleshooting Windows 10 (M10982) Training Course


Supporting and Troubleshooting Windows 10 Certification Training Course Overview

Supporting and Troubleshooting Windows 10 certification training has been structured to enhance the knowledge of students on providing support and troubleshooting issues pertaining to Windows 10 OS devices. Various Windows 10 features and their functionalities to be used in AD environment along with their troubleshooting form the major aspects of this Windows 10 course. Students will learn to troubleshoot network connectivity, user settings, and remote connectivity related issues.

Audience: Supporting Windows 10 Training is meant for Enterprise Desktop Support Technicians who are responsible for providing user support to Windows 10 work stations and devices in medium to large enterprises.

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Supporting and Troubleshooting Windows 10 Course schedule & Prices

Course Details Schedule
Live Virtual Classroom (Instructor-Led)
Duration : 5 Days (10 Days for 4 Hours/Day)
Fee : 1,700 (Includes Taxes) 
9 AM - 5 PM (Flexible Time Slots for 4 hours option)






Client's Location
As per mutual convenience
Classroom Training (Available: London, Dubai, India, Sydney, Vancouver)
Duration : On Request
Fee : On Request
On Request

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Course Prerequisites

  • Networking fundamentals, including Transmission Control Protocol /Internet Protocol (TCP/IP), User Datagram Protocol (UDP), and Domain Name System (DNS).
  • Microsoft Active Directory Domain Services (AD DS) principles.
  • Understanding of the Public Key Infrastructure (PKI) components.
  • Windows Server 2012 R2 fundamentals.
  • Microsoft Windows Client essentials; for example, experience with Windows 10 or knowledge from the courses 20697-1 and 20697-2.


Upon Completion of this Course, you will accomplish following:-

  • Diagnose and resolve issue related to OS services on Windows 10 system and startup
  • Deal with hardware and device driver related issues
  • Diagnose and resolve remote connectivity and network connectivity issues
  • Troubleshoot resource accessibility issues
  • Troubleshoot installation and operation related issues

Give an edge to your career with Microsoft certification training courses. Students can join the classes for 10982: Supporting and Troubleshooting Windows 10 Training & Certification Course at Koenig Campus located at New Delhi, Bengaluru, Shimla, Goa, Dehradun, Dubai & Instructor-Led Online.