Exam M10982: Supporting and Troubleshooting Windows 10 Training Certification Course

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Supporting and Troubleshooting Windows 10 Course Overview

New version Supporting and Troubleshooting Windows 11 is now available.

Supporting and Troubleshooting Windows 10 certification training has been structured to enhance the knowledge of students on providing support and troubleshooting issues pertaining to Windows 10 OS devices. Various Windows 10 features and their functionalities to be used in AD environment along with their troubleshooting form the major aspects of this Windows 10 course. Students will learn to troubleshoot network connectivity, user settings, and remote connectivity related issues.

Audience: Supporting Windows 10 Training is meant for Enterprise Desktop Support Technicians who are responsible for providing user support to Windows 10 work stations and devices in medium to large enterprises.

The 1-on-1 Advantage

Methodology

Flexible Dates

  • • Choose Start Date
  • • Reschedule After Booking
  • • Weekend / Evening Option

4-Hour Sessions

Destination Training
(Dubai/London/Sydney
New York/Goa)

Flexi
(Video Recording of Live Online)

You will learn:

Module 1: Implementing a Troubleshooting Methodology
  • Overview of Windows 10
  • Introduction to the EDST Job Role
  • Overview of the Troubleshooting Steps
  • Troubleshooting Steps
  • Overview of the Windows 10 Startup Recovery Environment
  • Configuring the Registry
  • Troubleshooting Startup Settings
  • Recovering BitLocker-Protected Drives
  • Troubleshooting Operating System Service Issues
  • Recovering a Computer
  • Troubleshooting Device Driver Failures
  • Overview of Hardware Troubleshooting
  • Overview of Administration Tools
  • Using Remote Desktop
  • Introduction to Windows PowerShell
  • Remoting with Windows PowerShell
  • Introduction to Provisioning
  • Determining Network Settings
  • Troubleshooting Network Connectivity
  • Troubleshooting Name Resolution
  • Overview of Group Policy Application
  • Resolving Client-Configuration Failures and GPO Application Issues
  • Troubleshooting Sign-In Issues
  • Troubleshooting the Application of User Settings
  • Troubleshooting File Permissions Issues
  • Troubleshooting Issues with Printer Access
  • Configuring and Troubleshooting File Synchronization
  • Performing File Recovery in Windows 10
  • Overview of Remote Access
  • Troubleshooting Issues with VPN Connectivity
  • Troubleshooting Desktop Apps
  • Managing Universal Windows Apps
  • Monitoring and Troubleshooting Computer Performance
  • Applying Windows Updates
Live Online Training (Duration : 40 Hours)
We Offer :
  • 1-on-1 Public - Select your own start date. Other students can be merged.
  • 1-on-1 Private - Select your own start date. You will be the only student in the class.

2050 + If you accept merging of other students.
4 Hours
8 Hours
Ultra-Fast Track
Week Days
Weekend

Start Time : At any time

12 AM
12 PM

1-On-1 Training is Guaranteed to Run (GTR)
Group Training
1750 Per Participant
Online
12 - 16 Dec 09:00 AM - 05:00 PM CST
(8 Hours/Day)
Online
16 - 20 Jan 09:00 AM - 05:00 PM CST
(8 Hours/Day)
Can’t Attend Live Online? Click to Buy Flexi For Only $99 (Video Recording of Live Online)
Course Prerequisites
  • Networking fundamentals, including Transmission Control Protocol /Internet Protocol (TCP/IP), User Datagram Protocol (UDP), and Domain Name System (DNS).
  • Microsoft Active Directory Domain Services (AD DS) principles.
  • Understanding of the Public Key Infrastructure (PKI) components.
  • Windows Server 2012 R2 fundamentals.
  • Microsoft Windows Client essentials; for example, experience with Windows 10 or knowledge from the courses 20697-1 and 20697-2.

Upon Completion of this Course, you will accomplish following:-

  • Diagnose and resolve issue related to OS services on Windows 10 system and startup
  • Deal with hardware and device driver related issues
  • Diagnose and resolve remote connectivity and network connectivity issues
  • Troubleshoot resource accessibility issues
  • Troubleshoot installation and operation related issues

Give an edge to your career with Microsoft certification training courses. Students can join the classes for 10982: Supporting and Troubleshooting Windows 10 Training & Certification Course at Koenig Campus located at New Delhi, Bengaluru, Shimla, Goa, Dehradun, Dubai & Instructor-Led Online.

Student Feedback  (Check Koenig Feedback on Trustpilot)

Q1 Say something about the Trainer? Q2 How is Koenig different from other training Companies? Q3 Will you come back to Koenig for training ?
Student Name Country Feedback Rating
Deshmukh Pallavi United States A1. The training was absolutely superb and I genuinely enjoyed every moment of it. The content was extremely informative and incredibly useful.
Farukh N Mulla United States A1. Varun is one of the best trainers for me with good speed and good communication. Varun made everyone feel very comfortable. Thank you so much, Varun :)
Aman Jaiswal United States A1. Varun is the best trainer I have ever met in my 10 years of carrier. I enjoyed the training, and appreciate that you made it fun! I feel much better prepared to deal with uncomfortable issues. Thank you for your wisdom, experience, and personable presentation.
Hemlata Waghulde United States A1. Varun is the best teacher we have ever seen! The way he explains concepts, and his teaching techniques are fabulous. We are glad to have such a trainer. Thank you, Varun. You are the best trainer.
Vinayak L Sangale United States A1. Varun is a very good trainer. If we didn't understand any term or definition, he was always there with useful examples that help us understand critical terms smoothly. The session was very friendly or interactive. We will be happy to see Varun as a trainer for our future training.
Amar Mohan Kawale United States A1. The trainer made everyone feel very comfortable, he was able to contribute to our learning, and we could take something away. He was very interactive, had a great presentation style with lots of opportunities to ask questions and talk about real-life examples, making for an enjoyable and informative course.

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Dubai, Goa, Delhi, Bangalore.
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The Fee includes:
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Schedule for Group Training is decided by Koenig. Schedule for 1-on-1 is decided by you.
In 1-on-1 you can select your own schedule, other students can be merged but you select the schedule. Choose 1-on-1 if published schedule do not meet your requirement. If you also want a private session, opt for 1-on-1 Public.
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