Exam M10982: Supporting and Troubleshooting Windows 10 Training Certification Course

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Supporting and Troubleshooting Windows 10 Course Overview

Supporting and Troubleshooting Windows 10 certification training has been structured to enhance the knowledge of students on providing support and troubleshooting issues pertaining to Windows 10 OS devices. Various Windows 10 features and their functionalities to be used in AD environment along with their troubleshooting form the major aspects of this Windows 10 course. Students will learn to troubleshoot network connectivity, user settings, and remote connectivity related issues.

Audience: Supporting Windows 10 Training is meant for Enterprise Desktop Support Technicians who are responsible for providing user support to Windows 10 work stations and devices in medium to large enterprises.

  • 1. Do you have limited Window for training?
  • 2. Can you only spend 4-hours per day?
  • 3. Do you want to start training immediately?
  • If your answer is yes to any one of the above, you need 1-on-1- Training
The 1-on-1 Advantage
Methodology
Flexible Dates
4-Hour Sessions
  • • View video
  • • The course will be free if we are not able to start within 7 days of booking.
  • • Only applicable for courses on which this logo appears.

You will learn:

Module 1: Implementing a Troubleshooting Methodology
  • Overview of Windows 10
  • Introduction to the EDST Job Role
  • Overview of the Troubleshooting Steps
  • Troubleshooting Steps
  • Overview of the Windows 10 Startup Recovery Environment
  • Configuring the Registry
  • Troubleshooting Startup Settings
  • Recovering BitLocker-Protected Drives
  • Troubleshooting Operating System Service Issues
  • Recovering a Computer
  • Troubleshooting Device Driver Failures
  • Overview of Hardware Troubleshooting
  • Overview of Administration Tools
  • Using Remote Desktop
  • Introduction to Windows PowerShell
  • Remoting with Windows PowerShell
  • Introduction to Provisioning
  • Determining Network Settings
  • Troubleshooting Network Connectivity
  • Troubleshooting Name Resolution
  • Overview of Group Policy Application
  • Resolving Client-Configuration Failures and GPO Application Issues
  • Troubleshooting Sign-In Issues
  • Troubleshooting the Application of User Settings
  • Troubleshooting File Permissions Issues
  • Troubleshooting Issues with Printer Access
  • Configuring and Troubleshooting File Synchronization
  • Performing File Recovery in Windows 10
  • Overview of Remote Access
  • Troubleshooting Issues with VPN Connectivity
  • Troubleshooting Desktop Apps
  • Managing Universal Windows Apps
  • Monitoring and Troubleshooting Computer Performance
  • Applying Windows Updates
Live Online Training (Duration : 40 Hours)
Group Training 1700 Per Participant
04 - 08 Jul 09:00 AM - 05:00 PM CST
(8 Hours/Day)
01 - 05 Aug 09:00 AM - 05:00 PM CST
(8 Hours/Day)
1-on-1 Public We Offer :
  • 1-on-1 Public - Select your own start date. Other students can be merged.
  • 1-on-1 Private - Select your own start date.You will be the only student in the class.
1950 + If you accept merging of other students.
4 Hours
8 Hours
Week Days
Weekend

Start Time : At any time

12 AM
12 PM

1-On-1 Training is Guaranteed to Run (GTR)
Classroom Training (Available: London, Dubai, India, Sydney, Vancouver)
Duration : On Request
Fee : On Request
On Request
Physical Classroom Training with 4 hours /8 hours option is available. Enquire Now!
Can’t Attend Live Online? Buy Flexi For Only $99 (Video Recording of Live Online)
Find More!
Ultra-Fast Track

If you can't spare 40 hours. We can offer you an Ultra-Fast Track for 20 hours for only USD 1,560

Course Prerequisites
  • Networking fundamentals, including Transmission Control Protocol /Internet Protocol (TCP/IP), User Datagram Protocol (UDP), and Domain Name System (DNS).
  • Microsoft Active Directory Domain Services (AD DS) principles.
  • Understanding of the Public Key Infrastructure (PKI) components.
  • Windows Server 2012 R2 fundamentals.
  • Microsoft Windows Client essentials; for example, experience with Windows 10 or knowledge from the courses 20697-1 and 20697-2.

Upon Completion of this Course, you will accomplish following:-

  • Diagnose and resolve issue related to OS services on Windows 10 system and startup
  • Deal with hardware and device driver related issues
  • Diagnose and resolve remote connectivity and network connectivity issues
  • Troubleshoot resource accessibility issues
  • Troubleshoot installation and operation related issues

Give an edge to your career with Microsoft certification training courses. Students can join the classes for 10982: Supporting and Troubleshooting Windows 10 Training & Certification Course at Koenig Campus located at New Delhi, Bengaluru, Shimla, Goa, Dehradun, Dubai & Instructor-Led Online.

Student Feedback  (Check Koenig Feedback on Trustpilot)

Q1 Say something about the Trainer? Q2 How is Koenig different from other training Companies? Q3 Will you come back to Koenig for training ?
Student Name Country Month Feedback Rating
Deshmukh Pallavi United States Aug-2020 A1. The training was absolutely superb and I genuinely enjoyed every moment of it. The content was extremely informative and incredibly useful.
Farukh N Mulla United States Aug-2020 A1. Varun is one of the best trainers for me with good speed and good communication. Varun made everyone feel very comfortable. Thank you so much, Varun :)
Aman Jaiswal United States Jul-2020 A1. Varun is the best trainer I have ever met in my 10 years of carrier. I enjoyed the training, and appreciate that you made it fun! I feel much better prepared to deal with uncomfortable issues. Thank you for your wisdom, experience, and personable presentation.
Hemlata Waghulde United States Jul-2020 A1. Varun is the best teacher we have ever seen! The way he explains concepts, and his teaching techniques are fabulous. We are glad to have such a trainer. Thank you, Varun. You are the best trainer.
Vinayak L Sangale United States Jul-2020 A1. Varun is a very good trainer. If we didn't understand any term or definition, he was always there with useful examples that help us understand critical terms smoothly. The session was very friendly or interactive. We will be happy to see Varun as a trainer for our future training.
Amar Mohan Kawale United States Jul-2020 A1. The trainer made everyone feel very comfortable, he was able to contribute to our learning, and we could take something away. He was very interactive, had a great presentation style with lots of opportunities to ask questions and talk about real-life examples, making for an enjoyable and informative course.

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