Exam M10982: Supporting and Troubleshooting Windows 10 Training Certification Course

Download Course Contents

Supporting and Troubleshooting Windows 10 Course Overview

Supporting and Troubleshooting Windows 10 certification training has been structured to enhance the knowledge of students on providing support and troubleshooting issues pertaining to Windows 10 OS devices. Various Windows 10 features and their functionalities to be used in AD environment along with their troubleshooting form the major aspects of this Windows 10 course. Students will learn to troubleshoot network connectivity, user settings, and remote connectivity related issues.

Audience: Supporting Windows 10 Training is meant for Enterprise Desktop Support Technicians who are responsible for providing user support to Windows 10 work stations and devices in medium to large enterprises.

  • 1. Do you have limited Window for training?
  • 2. Can you only spend 4-hours per day?
  • 3. Do you want to start training immediately?
  • If your answer is yes to any one of the above, you need 1-on-1- Training
The 1-on-1 Advantage
Methodology
Flexible Dates
4-Hour Sessions
  • View video
  • The course will be free if we are not able to start within 7 days of booking.
  • Only applicable for courses on which this logo appears.

You will learn:

Module 1: Implementing a Troubleshooting Methodology
  • Overview of Windows 10
  • Introduction to the EDST Job Role
  • Overview of the Troubleshooting Steps
  • Troubleshooting Steps
  • Overview of the Windows 10 Startup Recovery Environment
  • Configuring the Registry
  • Troubleshooting Startup Settings
  • Recovering BitLocker-Protected Drives
  • Troubleshooting Operating System Service Issues
  • Recovering a Computer
  • Troubleshooting Device Driver Failures
  • Overview of Hardware Troubleshooting
  • Overview of Administration Tools
  • Using Remote Desktop
  • Introduction to Windows PowerShell
  • Remoting with Windows PowerShell
  • Introduction to Provisioning
  • Determining Network Settings
  • Troubleshooting Network Connectivity
  • Troubleshooting Name Resolution
  • Overview of Group Policy Application
  • Resolving Client-Configuration Failures and GPO Application Issues
  • Troubleshooting Sign-In Issues
  • Troubleshooting the Application of User Settings
  • Troubleshooting File Permissions Issues
  • Troubleshooting Issues with Printer Access
  • Configuring and Troubleshooting File Synchronization
  • Performing File Recovery in Windows 10
  • Overview of Remote Access
  • Troubleshooting Issues with VPN Connectivity
  • Troubleshooting Desktop Apps
  • Managing Universal Windows Apps
  • Monitoring and Troubleshooting Computer Performance
  • Applying Windows Updates
Live Online Training (Duration : 40 Hours)
Group Training 1700 Per Participant
04 - 08 Jul 09:00 AM - 05:00 PM CST
(8 Hours/Day)
01 - 05 Aug 09:00 AM - 05:00 PM CST
(8 Hours/Day)
1-on-1 Public We Offer :
  • 1-on-1 Public - Select your own start date. Other students can be merged.
  • 1-on-1 Private - Select your own start date.You will be the only student in the class.
1950 + If you accept merging of other students.
4 Hours
8 Hours
Week Days
Weekend

Start Time : At any time

12 AM
12 PM

1-On-1 Training is Guaranteed to Run (GTR)
Classroom Training (Available: London, Dubai, India, Sydney, Vancouver)
Duration : On Request
Fee : On Request
On Request
Physical Classroom Training with 4 hours /8 hours option is available. Enquire Now!
Ultra-Fast Track

If you can't spare 40 hours. We can offer you an Ultra-Fast Track for 20 hours for only USD 1,560

Course Prerequisites
  • Networking fundamentals, including Transmission Control Protocol /Internet Protocol (TCP/IP), User Datagram Protocol (UDP), and Domain Name System (DNS).
  • Microsoft Active Directory Domain Services (AD DS) principles.
  • Understanding of the Public Key Infrastructure (PKI) components.
  • Windows Server 2012 R2 fundamentals.
  • Microsoft Windows Client essentials; for example, experience with Windows 10 or knowledge from the courses 20697-1 and 20697-2.

Upon Completion of this Course, you will accomplish following:-

  • Diagnose and resolve issue related to OS services on Windows 10 system and startup
  • Deal with hardware and device driver related issues
  • Diagnose and resolve remote connectivity and network connectivity issues
  • Troubleshoot resource accessibility issues
  • Troubleshoot installation and operation related issues

Give an edge to your career with Microsoft certification training courses. Students can join the classes for 10982: Supporting and Troubleshooting Windows 10 Training & Certification Course at Koenig Campus located at New Delhi, Bengaluru, Shimla, Goa, Dehradun, Dubai & Instructor-Led Online.

Student Feedback  (Check Koenig Feedback on Trustpilot)

Q1 Say something about the Trainer? Q2 How is Koenig different from other training Companies? Q3 Will you come back to Koenig for training ?

Student Name Country Month Feedback Rating
Deshmukh Pallavi United States Aug-2020 A1. The training was absolutely superb and I genuinely enjoyed every moment of it. The content was extremely informative and incredibly useful.
Farukh N Mulla United States Aug-2020 A1. Varun is one of the best trainers for me with good speed and good communication. Varun made everyone feel very comfortable. Thank you so much, Varun :)
Aman Jaiswal United States Jul-2020 A1. Varun is the best trainer I have ever met in my 10 years of carrier. I enjoyed the training, and appreciate that you made it fun! I feel much better prepared to deal with uncomfortable issues. Thank you for your wisdom, experience, and personable presentation.
Hemlata Waghulde United States Jul-2020 A1. Varun is the best teacher we have ever seen! The way he explains concepts, and his teaching techniques are fabulous. We are glad to have such a trainer. Thank you, Varun. You are the best trainer.
Vinayak L Sangale United States Jul-2020 A1. Varun is a very good trainer. If we didn't understand any term or definition, he was always there with useful examples that help us understand critical terms smoothly. The session was very friendly or interactive. We will be happy to see Varun as a trainer for our future training.
Amar Mohan Kawale United States Jul-2020 A1. The trainer made everyone feel very comfortable, he was able to contribute to our learning, and we could take something away. He was very interactive, had a great presentation style with lots of opportunities to ask questions and talk about real-life examples, making for an enjoyable and informative course.

Request More Information

Add Name and Email Address of participant (If different from you)

FAQ's


Yes, fee excludes local taxes.
Yes, we do.
The Fee includes:
  • Courseware
  • Testing Via Qubits
Yes, Koenig Solutions is a Microsoft Learning Partner
Schedule for Group Training is decided by Koenig. Schedule for 1-on-1 is decided by you.
In 1-on-1 you can select your own schedule, other students can be merged but you select the schedule. Choose 1-on-1 if published schedule do not meet your requirement. If you also want a private session, opt for 1-on-1 Public.
Yes.
No, it is not included.
Yes, the site is secure by utilizing Secure Sockets Layer (SSL) Technology. SSL technology enables the encryption of sensitive information during online transactions. We use the highest assurance SSL/TLS certificate, which ensures that no unauthorized person can get to your sensitive payment data over the web.
We use the best standards in Internet security. Any data retained is not shared with third parties.
You can request a refund if you do not wish to enroll in the course.
To receive an acknowledgment of your online payment, you should have a valid email address. At the point when you enter your name, Visa, and other data, you have the option of entering your email address. Would it be a good idea for you to decide to enter your email address, confirmation of your payment will be emailed to you.
After you submit your payment, you will land on the payment confirmation screen. It contains your payment confirmation message. You will likewise get a confirmation email after your transaction is submitted.
We do accept all major credit cards from Visa, Mastercard, American Express, and Discover.
Credit card transactions normally take 48 hours to settle. Approval is given right away; however, it takes 48 hours for the money to be moved.
Yes, we do accept partial payments, you may use one payment method for part of the transaction and another payment method for other parts of the transaction.
Yes, if we have an office in your city.
Yes, we do offer corporate training More details
Yes, we do.
Yes, we also offer weekend classes.
Yes, Koenig follows a BYOL(Bring Your Own Laptop) policy.
It is recommended but not mandatory. Being acquainted with the basic course material will enable you and the trainer to move at a desired pace during classes. You can access courseware for most vendors.
Yes, this is our official email address which we use if a recipient is not able to receive emails from our @koenig-solutions.com email address.
Buy-Now. Pay-Later option is available using credit card in USA and India only.
You will receive the digital certificate post training completion via learning enhancement tool after registration.
Yes you can.
Yes, we do. For details go to flexi
You can pay through debit/credit card or bank wire transfer.
Dubai, Goa, Delhi, Bangalore.
Yes you can request your customer experience manager for the same.
Yes of course. 100% refund if training not upto your satisfaction.

Prices & Payments

Yes of course.
Yes, We are

Travel and Visa

Yes we do after your registration for course.

Food and Beverages

Yes.

Others

Says our CEO-
“It is an interesting story and dates back half a century. My father started a manufacturing business in India in the 1960's for import substitute electromechanical components such as microswitches. German and Japanese goods were held in high esteem so he named his company Essen Deinki (Essen is a well known industrial town in Germany and Deinki is Japanese for electric company). His products were very good quality and the fact that they sounded German and Japanese also helped. He did quite well. In 1970s he branched out into electronic products and again looked for a German name. This time he chose Koenig, and Koenig Electronics was born. In 1990s after graduating from college I was looking for a name for my company and Koenig Solutions sounded just right. Initially we had marketed under the brand of Digital Equipment Corporation but DEC went out of business and we switched to the Koenig name. Koenig is difficult to pronounce and marketeers said it is not a good choice for a B2C brand. But it has proven lucky for us.” – Says Rohit Aggarwal (Founder and CEO - Koenig Solutions)
All our trainers are fluent in English . Majority of our customers are from outside India and our trainers speak in a neutral accent which is easily understandable by students from all nationalities. Our money back guarantee also stands for accent of the trainer.
Medical services in India are at par with the world and are a fraction of costs in Europe and USA. A number of our students have scheduled cosmetic, dental and ocular procedures during their stay in India. We can provide advice about this, on request.
Yes, if you send 4 participants, we can offer an exclusive training for them which can be started from Any Date™ suitable for you.