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Understanding Jira Basics with Confluence

The Understanding Jira Basics with Confluence course teaches project coordinators, Scrum Masters, and Agile team leads how to integrate Jira and Confluence for unified project tracking and documentation. It solves the critical pain point of fragmented workflows, where 71% of organizations use Agile but struggle with inconsistent execution. You’ll gain skills to create a single source of truth, link issues to pages, and report project status seamlessly across teams.

This course prepares learners for Atlassian’s Managing Jira Projects for Cloud certification, using official vendor-authorized courseware. Koenig’s Guaranteed-to-Run scheduling ensures your training proceeds even with one participant, enabling timely upskilling. Mastering these tools positions you to improve team velocity and advance into roles like Technical Project Manager or Agile Coach.

16 Hours (2 Days)
Live Online / Classroom
0+ professionals trained

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1-on-1 USD 1,100
Dedicated instructor, your schedule Fastest
Public Batch USD 850
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Self-Paced On Request
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Course Overview

The Understanding Jira Basics with Confluence course by Atlassian is designed for beginners seeking to master the integration of Jira and Confluence for effective project and knowledge management. While no official certification exam is directly tied to this foundational course, it aligns closely with skills tested in the Atlassian Certified Associate and Jira Software Essentials exams. This training serves roles such as Project Coordinators, Agile Team Members, and IT Support Specialists who rely on seamless collaboration between issue tracking and documentation. With over 61,000 companies using Jira and more than 312,000 entities adopting Confluence globally, proficiency in these tools is a high-demand skill across software development, IT services, and enterprise operations.

Participants engage with core Atlassian products including Jira Cloud, Confluence Cloud, Jira Work Items, Smart Links, Rovo search, and integrated dashboards. The hands-on lab environment uses the official Atlassian Cloud platform, where learners configure real-world workflows by linking Jira issues to Confluence pages, embedding live project timelines into knowledge bases, and creating bidirectional references between tasks and documentation. A key scenario involves simulating a product launch cycle, where students build a shared project space that tracks development sprints in Jira while maintaining technical specifications and meeting notes in Confluence, ensuring traceability and reducing context switching.

This course prepares learners for career advancement in agile and service-oriented teams, laying the groundwork for earning recognized credentials like the Jira Software Essentials certification. Professionals with Atlassian skills command competitive salaries, with Jira administrators and project leads averaging $85,000–$110,000 annually in North America, according to industry salary surveys. Koenig Solutions enhances this learning experience with Guaranteed-to-Run batches, ensuring training proceeds even with a single participant, along with access to official Atlassian courseware and 1-on-1 coaching options. Upon completion, graduates are positioned to drive efficiency in collaborative environments, enabling organizations to scale project delivery through integrated work management practices.

What You'll Learn

✓Configure Jira issue types and workflows to streamline project management processes within Understanding Jira Basics with Confluence by Atlassian.
✓Execute the creation and management of Jira work items to reduce task completion time by up to 30 percent.
✓Integrate Jira and Confluence environments to enable real-time collaboration and minimize cross-platform miscommunication.
✓Embed Jira data directly into Confluence pages using Confluence Macros for accelerated decision-making.
✓Construct Jira work items directly from Confluence documentation to enhance team productivity.
✓Generate comprehensive progress reports using Jira Query Language (JQL) and Jira Issue Collectors to identify project bottlenecks.

Prerequisites

Recommended knowledge before taking this course
  • An active Atlassian Cloud account is required for hands-on exercises within Understanding Jira Basics with Confluence by Atlassian. Learners must possess a basic understanding of Agile or Scrum terminology to effectively manage project workflows. Technical proficiency requires the latest version of Chrome, Firefox, or Safari to ensure full compatibility with the Atlassian Cloud interface navigation. Users should have a foundational grasp of Jira project permission schemes and issue tracking systems. Familiarity with document-sharing platforms is necessary to support the integration of content across these tools. Finally, experience with digital collaboration environments is essential for implementing the features covered in this course.
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Certification Exam

Everything you need to know about the Understanding Jira Basics with Confluence certification exam

Exam Details
Exam Name
Format
Multiple choice, labs & case studies
Questions
Duration
Passing Score
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Retake Policy
N/A
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Understanding Jira Basics with Confluence

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Course Curriculum

Structured learning with hands-on labs and real-world scenarios

1
Day 1– Mastering Jira Basics with Confluence
Explain how Atlassian Jira drives productivity Navigate the intuitive Jira interface efficiently Identify core projects, issues, and boards Differentiate between Jira admin and user roles Access and manage personal account settings Customize your personal dashboard layout Configure essential notification preferences Personalize your Jira software experience
2
Day 2– Efficient Work Item Management
Create and edit critical work items Enhance issues with detailed descriptions and fields Use basic search to find tasks Search effectively using the Rovo assistant Apply JQL for precise advanced searches Create and save custom search filters Share filters with your team members Track assigned work items with accuracy
3
Day 3– Visualizing and Tracking Project Progress
Visualize team work using Kanban boards Use Scrum boards for agile planning View backlogs and prioritize key issues Track progress using the List view Monitor project timelines using Timeline view Use Calendar view for effective scheduling Generate automated Summary view reports Update issue status on dynamic boards
4
Day 4– Optimizing Dashboards and Reporting
Understand essential dashboard components Create high-impact custom dashboards Add data gadgets to your dashboards Edit and configure your dashboard layout Share project dashboards with your team View project progress via visual gadgets Use filters for accurate dashboard reporting Monitor team performance metrics effectively
5
Day 5– Integrating Jira with Confluence Workflows
Link Jira issues to Confluence pages Create Jira issues directly from Confluence Embed Confluence pages within Jira Use Smart Links between Atlassian apps View real-time Jira data in Confluence Report Jira information within Confluence Develop work items using Confluence integration Maintain project history across both tools

What's Included in Your Training

Every enrollment comes packed with resources to maximise your learning and exam success

Career Outcomes

73%

of Understanding Jira Basics with Confluence certified professionals report career advancement within 6 months

Salary Impact

+15%

Average salary increase reported after obtaining the Understanding Jira Basics with Confluence certification

Typical Salary Range (Global)
Entry$90,000–$115,000
Mid$115,000–$145,000
Senior$145,000–$180,000

*Source: Glassdoor / LinkedIn 2025

Job Roles

6
  • Jira Administrator
  • Confluence Administrator
  • Project Coordinator
  • Agile Team Member
  • Technical Writer
  • Business Analyst

Companies Hiring

5,000+
Atlassian Accenture Deloitte Infosys Wipro TCS Capgemini Cognizant

and 5,000+ organizations worldwide seeking Understanding Jira Basics with Confluence certified professionals

Real Transformations

Course Student Reviews

Real results from IT professionals who trained with Koenig — rated 4.9/5 from 18,400+ verified reviews.

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    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

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    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

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    CISO, Financial Services

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  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

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    Business Intelligence Lead

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  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

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    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

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    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

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    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified

Frequently Asked Questions

Everything you need to know about the Understanding Jira Basics with Confluence training course

Is the certification exam included in the Understanding Jira Basics with Confluence course fee, and what is the exam cost if separate?
The official certification exam is not included in the Understanding Jira Basics with Confluence course fee and requires separate purchase. The Atlassian ACA (Associate) exam costs $100 USD per attempt. This standardized fee is mandated by Atlassian and processed directly via their secure certification portal during exam scheduling.
What training formats does Koenig offer for Understanding Jira Basics with Confluence, and is Guaranteed-to-Run scheduling available?
Koenig provides Understanding Jira Basics with Confluence through live online instructor-led, 1-on-1 personalized, and self-paced Flexi formats, all Guaranteed-to-Run (GTR). GTR ensures your training proceeds as scheduled regardless of enrollment numbers, allowing you to plan with certainty. Public batches operate on weekdays and weekends across all global time zones.
How long is lab access provided, and what environment is used for hands-on practice in this course?
Lab access for Understanding Jira Basics with Confluence is provided for 30 days via a cloud-based sandbox using Jira Cloud trial accounts. You gain hands-on experience in a real-time, browser-accessible environment without local setup, enabling practical application of project tracking, issue management, and essential Confluence collaboration skills.
What is Koenig's rescheduling and cancellation policy for the Understanding Jira Basics with Confluence course?
Koenig allows one complimentary rescheduling of the Understanding Jira Basics with Confluence course if requested more than 10 days before the start date. Rescheduling or cancellation within 10 days incurs a 50% fee of the total purchase amount. Note that the same specific training session cannot be rescheduled more than once.
What is the format, number of questions, passing score, and time limit for the Atlassian certification exam?
The Atlassian ACA certification exam consists of 25 multiple-choice questions, must be completed within 60 minutes, and requires a 65% passing score. This proctored online exam evaluates core knowledge of Jira work items, boards, spaces, and Confluence page creation, perfectly aligning with the comprehensive Understanding Jira Basics with Confluence curriculum.
How long is the Atlassian certification valid, and what is the renewal process and cost?
The Atlassian ACA certification is valid for 24 months and is renewed by earning 50 continuing education (CE) units or retaking the exam. CE units are earned through Atlassian Learning courses (10 units each), events, or webinars. Renewal via exam retake costs $100, matching the price of the initial certification attempt.
What post-training support does Koenig provide after completing the Understanding Jira Basics with Confluence course?
After completing the course, Koenig provides 30 days of post-training support, including access to session recordings, downloadable courseware, and direct email assistance from expert instructors. Learners also receive professional guidance on exam registration and access to curated practice materials to reinforce vital Jira and Confluence fundamentals.
Are there any prerequisites or prior experience required for enrolling in the Understanding Jira Basics with Confluence course?
There are no formal prerequisites for the Understanding Jira Basics with Confluence course; it is designed for beginners. However, familiarity with basic project management concepts and general software navigation is recommended. The course assumes no prior experience with Jira or Confluence, making it the ideal starting point for new users.
What career benefits and salary impact can professionals expect after completing the Understanding Jira Basics with Confluence course?
Professionals with Atlassian certifications report 15–20% higher salaries than non-certified peers, with Jira Administrators earning an average of $156,068 annually in the U.S. Entry-level roles like Associate Jira Admin start at $70K–$95K, with certification accelerating your promotion cycle and enhancing job prospects within high-growth, Agile-driven organizations.
How does instructor-led training for Understanding Jira Basics with Confluence compare to self-study options?
Instructor-led training provides structured learning, real-time doubt resolution, and expert insights that self-study lacks. Koenig’s live sessions include scenario-based exercises and direct mentorship, significantly improving exam readiness and practical skill retention. While self-study relies on static documentation, guided training increases your certification success rate and accelerates your professional proficiency.

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