JIRA End User Training Course Overview

To ensure a successful learning experience in our JIRA End User Training course, participants should ideally meet the following minimum prerequisites:

• Basic understanding of project management concepts and terminologies.
• Familiarity with agile methodologies, such as Scrum and Kanban, is beneficial but not required.
• General proficiency with web browsers and navigating websites.
• Any prior experience with issue tracking systems or software development processes can be helpful, although not mandatory.

Please note that while these prerequisites are recommended, our course is designed to be accessible for users with a range of experiences, including beginners. Our expert instructors will guide you through the fundamentals and help you gain proficiency in JIRA, regardless of your starting skill level.

Target Audience for JIRA End User Training

The JIRA End User Training course is ideal for team members seeking expertise in agile project management and issue tracking with JIRA.

• Project Managers
• Product Owners
• Scrum Masters
• Agile Coaches
• Development Team Members (Developers, Testers, Designers)
• Business Analysts
• Support Technicians
• Quality Assurance Professionals
• IT Managers
• Software Engineers
• Process Managers
• Team Leaders
• Operational Managers involved in IT projects
• JIRA Power Users (individuals keen on mastering JIRA beyond basic use)
• Professionals looking to transition into IT project roles
• Individuals preparing for Atlassian certification exams

Learning Objectives - What you will Learn in this JIRA End User Training?

Introduction to Course Learning Outcomes:

Gain proficiency in JIRA for effective project management and issue tracking through an in-depth understanding of JIRA fundamentals, navigation, project management, issue & field management, workflows, searching, reporting, and best practices.

Learning Objectives and Outcomes:

• Understand the core concepts, terminology, and infrastructure of JIRA, including user roles and permissions.
• Navigate JIRA projects efficiently, understanding the differences between project types and their respective screens.
• Master Agile project management using JIRA, including running projects with Kanban boards and configuring agile screens.
• Manage issues effectively, learning about issue operations such as cloning, time tracking, and working with tasks and subtasks.
• Customize and manage fields in JIRA, including the creation and configuration of custom fields and field contexts.
• Configure and customize JIRA screens and associate them with specific issue types and projects.
• Design and manage workflows to map business processes accurately and apply them to projects using workflow schemes.
• Utilize JIRA’s powerful search capabilities with both basic and advanced (JQL) search techniques to manage and interpret search results.
• Create meaningful reports, dashboards, and filters to analyze data, and enhance project tracking with gadgets and charts.
• Adopt JIRA end-user best practices for a more organized, efficient use of the system in line with Agile methodologies.