Axelos/ITIL Service Strategy Lifecycle

ITIL Service Strategy Lifecycle Certification Training Course Overview

New version ITIL 4 Digital and IT Strategy is now available.

This course from Koenig Solutions is intended to teach the students about this unified training course that immerses students in the overall processes, policies, methods and concepts allied with the Service Strategy phase of the Service Lifecycle. This course includes the control and management of the techniques and activities within the Service Strategy stage, but not the detail of each of the supporting procedures.

Audience:

  • IT consultants
  • Chief technology officers
  • IT audit managers
  • Service test managers
  • Managers
  • Supervisory staff
  • Team leaders
  • Chief information officers
  • IT planners
  • IT security managers
  • Service designers
  • IT architects
This course prepares you for Exam ITIL Service Strategy.

ITIL Service Strategy Lifecycle (24 Hours) Download Course Contents

Live Virtual Classroom
Group Training 1250
08 - 10 Aug 09:00 AM - 05:00 PM CST
(8 Hours/Day)
06 - 08 Sep 09:00 AM - 05:00 PM CST
(8 Hours/Day)
04 - 06 Oct 09:00 AM - 05:00 PM CST
(8 Hours/Day)
1-on-1 Training (GTR) 1400
4 Hours
8 Hours
Week Days
Week End

Start Time : At any time

12 AM
12 PM

GTR=Guaranteed to Run
Classroom Training (Available: London, Dubai, India, Sydney, Vancouver)
Duration : On Request
Fee : On Request
On Request
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Course Modules

Learning Objectives:
  • At the end of this course, the learner will gain competencies in:
  • Understanding Service Management as a Practice and Service Strategy principles, purpose and objective
  • Understanding how all Service Strategy processes interact with other Service Lifecycle processes
  • The activities, methods and functions used in each of the Service Strategy processes
  • The roles and responsibilities within Service Strategy and the activities and functions to achieve operational excellence
  • How to measure Service Strategy performance
  • Understanding technology and implementation requirements in support of Service Strategy
  • The challenges, critical success factors and risks related with Service Strategy
Prerequisites:
  • Candidates for this course must:
  • Hold an ITIL® Foundation Certificate
  • There is no minimum requirement but a basic IT literacy and around 2 years IT experience are highly desirable
Credits:
  • Upon successful passing of the ITIL Service Strategy Lifecycle exam, the student will be recognized with 3 credits in the ITIL qualification scheme.
  • Project Management Institute – Professional Development Units (PDUs) = 21
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Course Prerequisites
  • ITIL V3 Foundation.

Upon Completion of this Course, you will accomplish following:

  • Comprehend Service Strategy
  • Comprehend principles of Service Strategy
  • Comprehend processes of Service Strategy
  • Comprehend activities related to Service Strategy technology
  • Comprehend organization of Service Strategy
  • Comprehend Technology Considerations
  • Comprehend improvement of Service Strategy
  • Comprehend challenges, critical success risks and factors

Give an edge to your career with ITIL® certification training courses. Students can join the classes for ITIL® Service Strategy Lifecycle Traning & Certification Course at Koenig Campus located at New Delhi, Bengaluru, Shimla, Goa, Dehradun, Dubai & Instructor-Led Online.

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