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We're here to help you find itMaster ITIL 4 Managing Professional modules: Create, Deliver and Support; Drive Stakeholder Value; High-velocity IT; and Direct, Plan and Improve. Gain your certification through expert-led training.
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ITIL by PeopleCert is the global framework for digital product and service management, designed to improve service delivery and business value. This ITIL 4 curriculum aligns strategy and operations through a unified approach. Learners begin with ITIL 4 Foundation before advancing to specialized streams. The ITIL Practice Manager modules include Monitor, Support and Fulfil, Plan, Implement and Control, and Collaborate, Assure and Improve. Other paths include ITIL Managing Professional, ITIL Strategic Leader, and ITIL AI Governance. This training is essential for professionals in IT operations, service delivery, and strategy seeking to co-create value in modern, technology-driven organizations.
Service Fundamentals
Define service, utility, warranty, customer, user and sponsor
Value Creation Concepts
Explain cost, value, outcome, output, risk and utility
Service Relationships
Describe service offering, provision, consumption and relationship management
Guiding Principles
Apply focus on value, start where you are, progress iteratively
Four Dimensions
Describe organizations and people, information and technology, partners and suppliers
Service Value System
Understand the purpose and components of the ITIL SVS
The building blocks every ITIL solution is made of
See what your official ITIL certification looks like. Download a sample — then let our advisors map the fastest path to earning the real one.
ITILFNDFoundation
ITIL4FND4 Foundation
ITIL4CDCreate, Deliver and Support
ITIL4DPIDirect, Plan and Improve
ITIL4DSSDigital & IT Strategy
ITIL4MPTManaging Professional Transition
Official credential badges — shareable on LinkedIn
Four formats. One quality standard. Every option comes with the same expert instructors, official courseware, and money-back guarantee.
Every factor that determines whether you actually pass your ITIL exam — rated across every training format available.
| Criteria | Koenig | Free Platform | Self-Paced Platform | ALP Provider | Legacy Provider | Note |
|---|---|---|---|---|---|---|
| Trainer Quality & Expertise | ||||||
| PeopleCert Accredited Trainers (PAT) | ✘ | ✘ | ✘ | — | ||
| Live Instructor-Led Delivery | ✘ | ✘ | Partial | — | ||
| 1-on-1 Private Training | ✘ | ✘ | ✘ | ✘ | — | |
| PeopleCert Authorization | ||||||
| Official PeopleCert ALP Status | ✘ | ✘ | — | |||
| Official ITIL Courseware | ✘ | Partial | — | |||
| Training Credit Scheme | — | — | — | — | — | Row omitted: unverified status for this vendor |
| Flexibility & Access | ||||||
| Any-Day/Flexi Start | ✘ | ✘ | — | |||
| On-Site or Fly-Me Trainer | ✘ | ✘ | Partial | ✘ | — | |
| Global Delivery Reach | Partial | — | ||||
| Results & Trust | ||||||
| Exam Pass Rate | 98% | N/A | 75% | 85% | 80% | — |
| Entry Price (Fundamentals) | ~$1,350 · Best Value | Open Source/Community Resources | $690 | ~$1,500+ | ~$1,600+ | — |
| Verified Learner Reviews | 18,400+ · 4.9★ | N/A | N/A | Limited | Limited | — |
Data sourced from public pricing pages and review platforms. Accurate as of March 2026. Partial = available in select regions only.
Verified reviews from learners certified on Azure, AI, Security, and more.
From our headquarters in India to training centers across UAE, Iraq, Saudi Arabia, UK, USA, Singapore, Australia, and more — Koenig delivers Microsoft certification training in 50+ countries.
