ITIL is one of the most widely accepted approach to IT Service Management that helps companies align IT services with the needs of the business. Through ITIL implementation, businesses can achieve significant change, growth, and business transformation. The ITIL certification enables professionals to demonstrate abilities in facilitating such changes in a seamless manner.
The duration of the exam varies depending on the level of the certification. While a Foundation level exam duration will last 60 minutes, the duration for the Intermediate level exam will be 90 minutes.
Training for ITIL certifications are available through the accredited training organizations and other approved partners. The training can be imparted through a wide variety of formats including through in-person training, via virtual classroom or even distance learning.
No, the ITIL Service Management Training examinations are currently available in a wide variety of languages.
ITIL Foundation is the first level, Then there is ITIL Practitioner After this there is Intermediate level which is divided into two streams, Lifecycle and Capabilities. 5 Modules (. 1. Service Strategy (Foundation) 2. Service Design 3. Service Transition 4. Service Operation 5. Continual Service Improvement ) are part of Lifecycle, There are 4 Modules in capability which are SOA, PPO, RCV and OSA. One needs to be ITIL Foundation certified to achieve Intermediate certificates.