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Koenig Solutions is a premier provider of professional development solutions designed to elevate both organizational capabilities and individual careers. Our Information Technology Infrastructure Library (ITIL) course offers a comprehensive program focused on the world's most widely adopted framework for IT service management (ITSM).
The ITIL framework is a set of ITIL best practices for IT service management that helps align IT services with business strategy to deliver maximum value. This course provides in-depth knowledge of the Information Technology Infrastructure Library, explained in a way that enables professionals to improve their organization's IT operations and service delivery. The curriculum covers the core components of the latest version, ITIL 4, including the Service Value System (SVS), the four dimensions of service management, and the 34 management practices.
An ITIL certification is a globally recognized credential that validates a professional’s expertise in IT service management. It serves as formal acknowledgment of an individual's ability to apply ITIL best practices to improve service quality, efficiency, and alignment with business goals.
Certified professionals demonstrate a strong commitment to industry standards and operational excellence. This credential enhances professional credibility and makes you more marketable across all industries. Holding an ITIL certification equips you with the skills to help your organization manage risk, strengthen customer relations, and achieve a greater return on its IT investments.
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*Excluding VAT and GST
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IT Professionals seeking to understand and apply ITSM best practices
IT Managers, Team Leads, and Directors
Service Desk and Service Delivery Managers
Operations Managers
Project and Program Managers
Business Relationship Managers
Quality Assurance Professionals
Enterprise Architects
Any professional involved in the delivery, support, and management of IT services
ITIL-certified professionals are highly valued for their ability to translate IT capabilities into tangible business value. The certification provides a strategic understanding of how to optimize IT services, making you a key contributor to business success and value creation. These skills open clear pathways to senior roles in IT management, service strategy, and operational leadership. Possessing an ITIL certification demonstrates the expertise needed to lead digital transformation initiatives and drive continuous improvement, creating significant opportunities for career growth.
Ans - No, the published fee includes all applicable taxes.
Yes, you will receive Letter of Course Attendance from Koenig Solutions
We accept payments via following methods: • Credit Card • Debit Card • Bank Wire Transfer • We also accept PO from corporate client.
Offer Buy-Now Pay Later if you pay using credit card in US & India It is not available for other countries.
No
You can book online from course page or we will align a Customer Success Manager who will schedule your training.
A laptop, decent internet speed, a Headset with microphone is required.
There are usually 8-10 students in a batch.
Yes, Trainer profile will be shared by the Customer Success Manager
Yes, we will arrange a Tech call with a expert advice for the best courses to help you enter IT.
Even if you are the only participant available, the training will still commence on the scheduled date and time.
We provide digital certificate.
We have our own centres in Dubai, London, New Delhi, Johannesburg, Singapore Gurgaon, Bangalore, Chennai, Goa, New York, Sydney.
Yes, we do offer weekend classes
We do not provide Bank loan facility.
We can provide customized 1-to-1 training for a module as per your requirement.
Yes
If you are not happy with the training and discontinues attending within less than 20% of the duration of the training e.g., by end of first day for a 5-day course
