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Master ITIL® and PRINCE2® Certification

Master service delivery and project execution with ITIL 4 and PRINCE2 7. Train with authorized experts to earn globally recognized certifications and drive business outcomes.

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ITIL® and PRINCE2®

Explore ITIL® and PRINCE2® certification and training courses — delivered live by certified instructors.

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ITIL® and PRINCE2® Certification Training with Koenig Solutions

Course Overview

What is ITIL® and PRINCE2®?

ITIL® and PRINCE2® are best practice frameworks published by AXELOS that solve organizational challenges in service management and project delivery. ITIL® provides a structured approach to aligning IT services with business needs, while PRINCE2® offers a process-based method for managing projects effectively across any industry or sector. The ITIL® framework includes components such as ITIL® Foundation, ITIL® Specialist: Create, Deliver and Support, ITIL® Specialist: Direct, Plan and Improve, and ITIL® Strategist: Direct, Plan and Improve, which guide service lifecycle management and continual improvement. PRINCE2® comprises PRINCE2® Foundation, PRINCE2® Practitioner, and PRINCE2® Agile, enabling structured project governance, stage-by-stage control, and integration with agile delivery methods. These frameworks are for IT professionals, project managers, and service delivery leads who need standardized, scalable methods to improve efficiency, manage risk, and align technology initiatives with strategic business objectives.

Required Certifications

Hold ITIL® 4 Foundation certification and either PRINCE2® 6th or 7th edition Foundation certification.

Recommended Experience

Possess 1-2 years of professional experience in IT service management or project support roles.

Service Management Depth

Demonstrate understanding of the ITIL® 4 Service Value System (SVS) and the Four Dimensions of Service Management.

Project Management Depth

Apply PRINCE2® 7th edition manual principles, including the seven themes and seven processes, to project delivery.

Process Application

Integrate ITIL® and PRINCE2® best practice frameworks to address complex, real-world organizational scenarios.

Exam Readiness

Prepare for scenario-based multiple choice certification exams aligned with ITIL® and PRINCE2® standards.

Who Should Take This Course?

Project Managers

Apply PRINCE2 principles to manage project scope, risks and deliverables

Service Managers

Use ITIL practices to design, deliver and improve IT services

PMO Personnel

Implement PRINCE2 governance and ITIL service transition processes

Change Managers

Execute ITIL change enablement and PRINCE2 change control

Business Analysts

Bridge project delivery and service operations using ITIL and PRINCE2

IT Consultants

Advise organizations on integrating PRINCE2 project management with ITIL service management

Career Outcomes

What ITIL® and PRINCE2® Certification Opens Up For You

Based on industry data from certified ITIL® and PRINCE2® professionals worldwide

50%

of ITIL® and PRINCE2® certified professionals report a salary increase post-certification

Salary Impact
+24%

Average salary increase reported after obtaining a ITIL® and PRINCE2® certification

Typical Salary Range (Global)
Entry
$75,000–$95,000
Mid
$95,000–$120,000
Senior
$120,000–$145,000

*Source: Glassdoor / LinkedIn 2025

Job Roles
  • Service Manager
  • IT Manager
  • Project Manager
  • IT Service Analyst
  • Change Manager
  • Problem Manager
  • Service Delivery Manager
  • PMO Lead
  • ITIL® Consultant
  • PRINCE2® Practitioner
  • Service Integration Analyst
  • IT Operations Manager
Companies Hiring
Indra UK UK Power Networks BAE Systems NHS Resolution Transport for London SSE ITSX Assure Capita Serco Atos Deloitte PwC BT Group National Grid HMRC Lloyds Banking Group

and 5,000+ organisations worldwide seeking ITIL® and PRINCE2® certified professionals

The building blocks every ITIL® and PRINCE2® solution is made of

Configuration Management Database
The CMDB acts as the central repository for configuration items and their complex relationships. It empowers ITIL® and PRINCE2® practitioners to perform precise impact analysis, enforce rigorous change control, and map service dependencies to ensure 99.9% CMDB data accuracy and operational stability.
Integration Connectors
Utilize integration connectors to support the implementation of ITIL® and PRINCE2® processes within platforms like ServiceNow for ITSM digitization and Jira for PRINCE2® project tracking. These integrations help reduce manual data entry by 40% and synchronize workflows across DevOps and cloud environments for streamlined, error-free project delivery.
✦ Sample Certificate

Your ITIL® and PRINCE2® Certification Awaits

See what your official ITIL® and PRINCE2® certification looks like. Download a sample — then let our advisors map the fastest path to earning the real one.

Sample ITIL® and PRINCE2® certification issued by Koenig Solutions — official Microsoft Authorized Learning Partner
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Learning Formats

Learning That Fits Your Life

Four formats. One quality standard. Every option comes with the same expert instructors, official courseware, and money-back guarantee.

Classroom Training Most Popular

Classroom Training

Traditional, instructor-led learning in popular global destinations.

Classroom Training

  • Hands-on lab sessions
  • Face-to-face with expert instructors
  • Global training centers
Live Online Classes Best Value

Live Online Classes

Flexible virtual learning with expert instructors from the comfort of your own space.

Live Online Classes

  • Live instructor-led sessions
  • Interactive Q&A & labs
  • Train from anywhere
Fly-Me-A-Trainer (FMAT) Fastest

Fly-Me-A-Trainer (FMAT)

Flexible on-site learning for larger groups. Fly an expert to your location anywhere in the world.

Fly-Me-A-Trainer (FMAT)

  • Expert trainer at your site
  • Custom schedule & pace
  • Any location worldwide
Flexi (Self-Paced) Most Flexible

Flexi (Self-Paced)

Self-paced learning with edited lectures, courseware, hands-on labs, and optional doubt clearing sessions.

Flexi (Self-Paced)

  • Edited video lectures
  • Hands-on labs & courseware
  • Optional doubt clearing sessions
1-on-1 Training Most Focused

1-on-1 Training

Dedicated instructor assigned exclusively to you for maximum personalisation and knowledge retention.

1-on-1 Training

  • Personalised schedule
  • Instructor adapts to your pace
  • Max knowledge retention
Customised Programmes Bespoke

Customised Programmes

Bespoke curricula tailored to your tech stack, business processes, and learning goals.

Customised Programmes

  • Custom course content
  • Fits your tech stack
  • Aligned to business goals
Webinar as a Service New

Webinar as a Service

Professionally hosted live webinars delivered to your global workforce at scale.

Webinar as a Service

  • Global workforce delivery
  • Live hosted sessions
  • Scalable & trackable
Qubits Assessment

Qubits

AI-powered assessments to benchmark skills, identify gaps, and measure training ROI.

Qubits

  • Skill benchmarking
  • Gap identification
  • Training ROI measurement
The Honest Comparison
How Koenig Stacks Up Against Every Alternative

Every factor that determines whether you actually pass your ITIL® and PRINCE2® exam — rated across every training format available.

Koenig
Official ALP Partner
12
/12 criteria ✓
ALP Provider
Other authorised partner
5
/12 criteria
Legacy Provider
Traditional classroom
2
/12 criteria
Self-Paced Platform
On-demand video
2
/12 criteria
Free Platform
Self-study / free tier
4
/12 criteria
Criteria Koenig ALP Provider Legacy Provider Self-Paced Platform Free Platform
Trainer Quality and Credentials
PeopleCert Accredited Trainers
Live Instructor-Led Delivery Partial
1-on-1 Private Training
PeopleCert Authorisation
Official PeopleCert ATO Status
Official PeopleCert Courseware Partial
PeopleCert Training Credits Accepted
Flexibility and Access
Any-Day/Flexi Start
On-Site or Fly-Me Trainer Partial
Global Delivery Reach Partial
Results and Trust
Exam Pass Rate 98% 98% Limited 83% N/A
Entry Price (Fundamentals) ~$745 ~$1,500+ $15-30/mo Free Free
Verified Learner Reviews 18,400+ · 4.9★ Limited Limited 100,000+ · 4.5★ 10,000+ · 4.3★

Data sourced from public pricing pages and review platforms. Accurate as of March 2026. Partial = available in select regions only.

Recognition

Awards & Recognition

Recognized by global vendors and quality bodies for training excellence

10+
Awards & Certifications
6+
Global Partners
15 Yrs
Great Place to Work
Microsoft Partner of Year
Winner of Microsoft Training Services Partner of the Year Award

Winner of Microsoft Training Services Partner of the Year Award

2025
Winner of Microsoft's ANZ Superstar Campaign

Winner of Microsoft's ANZ Superstar Campaign

2024
Winner of Microsoft's Asia Superstar Campaign

Winner of Microsoft's Asia Superstar Campaign

2022
Finalist – AWS Partner of the Year

Finalist – AWS Partner of the Year

2024
Winner of EC-Council ATC of the Year Award

Winner of EC-Council ATC of the Year Award

2024
Winner of the PECB Titanium Partner Award

Winner of the PECB Titanium Partner Award

2024
Certified as a Great Place to Work
Great Place to Work

Certified as a Great Place to Work

2011–2025
Winner of RedHat Gold Partner of the Year – Non-Retail (GLS India)

Winner of RedHat Gold Partner of the Year – Non-Retail (GLS India)

2025
Winner of RedHat Gold Partner of the Year – Non-Retail (GLS India)

Winner of RedHat Gold Partner of the Year – Non-Retail (GLS India)

2024
Winner of the Red Hat Partner of the Year Award

Winner of the Red Hat Partner of the Year Award

2023
Reviews

What our 500K+ alumni say

Verified reviews from learners certified on Azure, AI, Security, and more.

18,400+
Verified Reviews
4.9 / 5
Average Rating
95%
Would Recommend
1M+
Professionals Trained
  • ★★★★★

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    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified

    ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig’s on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client

    ✓ Verified
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    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified

    ✓ Verified
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified

    ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig’s on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client

    ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified

    ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig’s structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert

    ✓ Verified
  • ★★★★★

    “As an L&D head I’ve used 5 training vendors. Koenig’s MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained

    ✓ Verified
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    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified

    ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig’s structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert

    ✓ Verified
  • ★★★★★

    “As an L&D head I’ve used 5 training vendors. Koenig’s MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained

    ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified

    ✓ Verified
  • ★★★★★

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    David L.

    David L.

    AI Engineer

    AI-102 Certified

    ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified

    ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig’s corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training

    ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified

    ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified

    ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig’s corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training

    ✓ Verified

Got Questions? We've Got Answers.

Everything you need to know about ITIL® and PRINCE2® certification training with Koenig Solutions.

ITIL and PRINCE2 are globally recognized best practice frameworks for IT service management and project management, respectively, developed by AXELOS. ITIL 4 provides guidance for managing digital services through the Service Value System and 34 management practices, while PRINCE2 offers a structured, process-based method with seven principles, themes, and processes for managing projects of any size.
ITIL and PRINCE2 training is designed for IT professionals, project managers, service desk leads, operations managers, and business relationship managers. It serves both beginners entering service or project management roles and experienced practitioners seeking to formalize their knowledge with globally recognized certifications.
The ITIL 4 Foundation exam has no prerequisites, making it accessible to newcomers. For PRINCE2 Practitioner certification, candidates must hold one of several qualifying credentials, such as PRINCE2 Foundation, PMP, CAPM, or IPMA Level D or higher, verified before exam results are released.
The training prepares for ITIL 4 Foundation (code: ITIL-4-Foundation) and PRINCE2 7 Foundation certifications, covering core concepts like the ITIL Service Value System, four dimensions of service management, and PRINCE2’s seven principles, themes, and processes. These certifications validate understanding of best practices in service delivery and structured project governance.
The ITIL 4 Foundation exam has 40 multiple-choice questions, with a 65% passing score (26 correct answers) in 60 minutes. The PRINCE2 7 Foundation exam consists of 60 multiple-choice questions, requiring 55% (33 correct) to pass within 60 minutes, both conducted as closed-book tests.
Koenig offers 5-day (40-hour) live training for combined ITIL and PRINCE2 certification, available in live online 1-on-1, public batch, and classroom formats. All sessions are instructor-led, with guaranteed-to-run dates and flexible start options, ensuring learners can choose the mode that fits their schedule and learning preference.
Still have questions?
Talk to a ITIL® and PRINCE2® certification advisor — free, no obligation.
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