Axelos/ITIL Continual Service Improvement Lifecycle

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ITIL Continual Service Improvement Lifecycle Certification Training Course Overview

This course from Koenig Solutions is intended to teach the students about this unified training course that immerses students in the overall processes, concepts, methods and policies related with the CSI phase of the Service Lifecycle. This course includes the control and management of the techniques and activities within the CSI stage, but not the detail of each of the supporting processes.

Audience:

IT consultants
Chief technology officers
IT audit managers
Service test managers
Managers
Supervisory staff
Team leaders
Chief information officers
IT planners
IT security managers
Service designers
IT architects

This course prepares you for Exam ITIL Continual Service Improve. Test your current knowledge Qubits42

ITIL Continual Service Improvement Lifecycle (24 Hours) Download Course Contents

Live Virtual Classroom
Group Training 1300 02 - 04 Aug 09:00 AM - 05:00 PM CST (8 Hours/Day) 06 - 08 Sep 09:00 AM - 05:00 PM CST (8 Hours/Day)	1-on-1 Training (GTR) 1450 4 Hours 8 Hours Week Days Week End Start Time : At any time 12 AM 12 PM Training Schedule: GTR=Guaranteed to Run

Classroom Training (Available: London, Dubai, India, Sydney, Vancouver) Duration : On Request Fee : On Request	On Request
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Course Modules

Learning Objectives

Upon completion of this course and examination, the learner will gain competencies in:
Understanding Service Management as a Practice and CSI principles, purpose and objective
Understanding how all CSI processes interact with other Service Lifecycle processes
The sub-processes, activities, methods and functions used in each of the CSI processes
The roles and responsibilities within CSI and the activities and functions to achieve operational excellence
How to measure CSI performance
Understanding technology and implementation requirements in support of CSI
The challenges, critical success factors and risks related with CSI

Prerequisites:

Candidates for this course must:
Hold an ITIL Foundation Certificate (holders of Foundation certificate from an earlier version of ITIL , e.g.: earlier ITIL qualifications, must pass the current ITIL Foundation exam before attending this course)
There is no minimum requirement but a basic IT literacy and around 2 years IT experience are highly desirable

Credits:

Credits:
Upon successful passing of the ITIL CSI Lifecycle exam, the student will be recognized with 3 credits in the ITIL qualification scheme.
Project Management Institute – Professional Development Units (PDUs) = 21

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Course Prerequisites

ITIL V3 Foundation.

Upon Completion of this Course, you will accomplish following:-

Comprehend CSI
Comprehend Technology considerations
Comprehend Principles of CSI
Comprehend Processes of CSI
Comprehend Organization for CSI
Execute CSI
Comprehend Methods and techniques of CSI
Comprehend Challenges, critical success risks and factors

Give an edge to your career with ITIL® certification training courses. Students can join the classes for ITIL® Continual Service Improvement Lifecycle Traning & Certification Course at Koenig Campus located at New Delhi, Bengaluru, Shimla, Goa, Dehradun, Dubai & Instructor-Led Online.

FAQ's

Yes, fee excludes local taxes.

We offer below courses: ITIL 4 Foundation - ITIL 4 Strategist: Direct, Plan, and Improve - ITIL and PRINCE2® ITIL Service Design Lifecycle - ITIL Service Operation Lifecycle - ITIL Practitioner - ITIL 4 Specialist Create, Deliver and Support - ITIL 4 Specialist High-velocity IT - ITIL 4 Specialist Drive Stakeholder Value - ITIL Service Strategy Lifecycle -