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The ITIL® 4 Specialist: Collaborate, Assure and Improve course is designed to equip IT professionals with the essential skills needed for effective collaboration and continuous improvement in service management. The course covers key principles such as fostering a culture of collaboration, enhancing service assurance, and implementing improvement initiatives.
Learning objectives include understanding how to align teams for better outcomes, utilizing metrics to drive service quality, and applying the integrated approach of the ITIL Service Value System. By the end of the course, participants will be able to apply these concepts in real-world scenarios, enabling organizations to achieve more efficient processes and superior service delivery. This training is vital for those looking to enhance their IT service management career.
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♱ Excluding VAT/GST
You can request classroom training in any city on any date by Requesting More Information
♱ Excluding VAT/GST
You can request classroom training in any city on any date by Requesting More Information
The ITIL® 4 Specialist: Collaborate, Assure and Improve course is designed to enhance skills in service management, focusing on collaboration and continual improvement within IT organizations.
Introduction:
The ITIL® 4 Specialist: Collaborate, Assure and Improve course equips students with essential skills to enhance collaboration, assurance, and continual improvement in service management, focusing on value-driven outcomes and effective teamwork.
Learning Objectives and Outcomes:
