Course Prerequisites
1. Fundamental understanding of computer technology
2. Basic file management skills
3. Working knowledge of Windows operating systems
4. Operating skills relating to the installation, configuration, and use of computer hardware
5. Experience troubleshooting basic computer hardware, software, and other related issues
6. Working knowledge of networking protocols and technologies
7. Understanding of operating system installation and common troubleshooting techniques
8. Experience in setting up a computer lab
9. Basic knowledge of computer security and virus protection
10. Familiarity with IT help desk ticketing systems and procedures
Target Audience for IT Support Technical Skills Certification Training
• IT professionals seeking career advancement.
• Recent graduates in IT or related fields.
• Individuals desiring a career change to IT.
• Small business owners handling their own IT.
• Employees in non-technical roles requiring IT proficiency.
• Tech enthusiasts wanting to acquire formal IT skills.
Why Choose Koenig for IT Support Technical Skills Certification Training?
• Koenig Solutions offers instruction from certified professionals, ensuring quality education.
• Comprehensive training can give a significant boost to a career in IT.
• Koenig provides customized training programs, tailoring the content to needs and goals.
• The destination training brings unique perspectives and networking opportunities.
• Affordable pricing makes the training accessible for more individuals.
• Koenig is a top training institute with a proven track record.
• Flexible dates provide convenience.
• Instructor-led online training facilitates interactive learning from anywhere.
• A wide range of courses is available to build versatile IT expertise.
• Koenig offers accredited training for reliable, recognized certification.
IT Support Technical Skills Skills Measured
After completing IT Support Technical Skills certification training, individuals gain expertise in a variety of areas including diagnosing and resolving IT problems, managing operating systems, troubleshooting network issues, and implementing IT infrastructure. They also learn about software installation and management, data management, system administration, IT security protocols, and cloud computing. Furthermore, the training builds strong customer service skills required for dealing with user issues effectively.
Top Companies Hiring IT Support Technical Skills Certified Professionals
Top companies like Google, Microsoft, IBM, and Apple are constantly hiring IT Support Technical Skills certified professionals. These tech giants require experts who can provide vital support for their various hardware, software, and cloud-based systems. Experts with this certification are also sought after by leading telecom companies like AT&T and Verizon.
Learning Objectives - What you will Learn in this IT Support Technical Skills Course?
The learning objectives of the IT Support Technical Skills course are primarily to equip learners with a comprehensive understanding of IT support functions, roles, and technicalities. The course aims to build proficiency in areas such as software installation and updates, troubleshooting hardware and software issues, understanding networks, and ensuring system security. It also intends to improve communications skills for interacting with clients and collaborating with team members. Furthermore, it fosters problem-solving skills and educates about the latest IT trends and tools. Finally, it encourages students to develop a proactive approach to anticipating and addressing potential IT issues before they escalate.
