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Introduction to Confluence

The Introduction to Confluence course by Atlassian equips project managers, technical writers, and team leads with foundational skills to centralize knowledge, streamline collaboration, and overcome fragmented communication. With over 300,000 organizations using Confluence, this training teaches users to create dynamic pages, navigate spaces, and leverage whiteboards for real-time teamwork. Learners gain the ability to organize project documentation, improve information discoverability, and enhance team productivity using official Atlassian workflows and Rovo AI assistance.

This course prepares learners for the Atlassian Certified: Confluence Essentials credential, validating core competencies in content creation and collaboration. Koenig Solutions offers official vendor-authorized courseware and 30-day lab access, ensuring hands-on mastery. Completing this training empowers professionals to drive efficient knowledge sharing and advance their roles in agile, documentation-heavy environments.

32 Hours (4 Days)
Live Online / Classroom
0+ professionals trained

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1-on-1 USD 1,800
Dedicated instructor, your schedule Fastest
Public Batch USD 1,400
Group class, fixed schedule Most Popular
Self-Paced On Request
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Course Overview

The Introduction to Confluence course by Atlassian is designed for beginners who want to master the fundamentals of creating, organizing, and collaborating on team content within Confluence. While no official certification exam is tied directly to this course, it lays the groundwork for professionals preparing for broader Atlassian certifications such as the ACP-620 (Confluence Administrator). This training is ideal for project managers, technical writers, and collaboration leads who are responsible for centralizing team knowledge and improving documentation workflows. With over 300,000 companies worldwide using Confluence—including 85% of Fortune 500 organizations—proficiency in this platform has become a sought-after skill across IT, agile development, and enterprise operations teams.

Participants engage with core components of the Atlassian ecosystem, including Confluence itself, Rovo (AI-powered content assistant), Whiteboards, Spaces, Pages, and Smart Links. The hands-on lab environment provides each learner with a personal sandbox instance of Confluence, where they build fully functional team workspaces from scratch. Students create structured pages using templates, enhance them with macros and embedded content, and collaborate in real time using shared whiteboards. One key project involves setting up a project space complete with meeting notes, task trackers, and visual planning boards, simulating real-world use cases in agile sprint planning or incident response documentation. These practical exercises ensure learners gain confidence navigating and configuring Confluence for immediate workplace impact.

By completing the Introduction to Confluence training, participants are well-prepared for roles requiring strong collaboration and knowledge management skills, paving the way toward formal recognition like the Atlassian Certified Professional – Confluence Administrator (ACP-620). Professionals with Confluence expertise report an average salary increase of 15% when integrated into project lead or DevOps roles, according to industry surveys. Koenig Solutions enhances this learning experience with its Guaranteed-to-Run scheduling model and access to official Atlassian courseware, ensuring authentic, up-to-date content delivery. Graduates emerge ready to drive digital transformation by implementing centralized, scalable collaboration environments that empower distributed teams and improve organizational agility.

What You'll Learn

Define Confluence spaces, pages, and whiteboards within the Atlassian Confluence platform, enabling effective organization of your team’s content.
Navigate Confluence efficiently using the sidebar and search functions, saving time and improving productivity with Atlassian’s intuitive interface.
Create Confluence pages easily, whether using templates or starting from scratch, to document projects, meeting notes, or knowledge bases.
Enhance Confluence pages with macros and Smart Links, making content more interactive and accessible for your team.
Collaborate seamlessly on live Confluence documents and pages, fostering real-time teamwork and reducing version conflicts.
Use Rovo to generate Confluence whiteboard content, streamlining visual planning and brainstorming sessions with Atlassian tools.

Prerequisites

Recommended knowledge before taking this course
  • Active Atlassian account required for access to the Introduction to Confluence course environment. Access to a Confluence Cloud instance is necessary to complete hands-on exercises. A modern web browser such as Chrome, Firefox, Safari, or Edge is required for full platform compatibility. Proficiency in standard web navigation and digital document editing is expected for managing content within the platform. Users should have basic familiarity with navigating spaces and pages within a cloud-based workspace to follow the Introduction to Confluence curriculum.
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Certification Exam

Everything you need to know about the Introduction to Confluence certification exam

Exam Details
Exam Name
Introduction to Confluence
Format
Multiple choice, labs & case studies
Questions
Duration
Passing Score
Validity
Retake Policy
Candidates may retake the assessment as needed to earn the Atlassian University skill badge.
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Introduction to Confluence

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Course Curriculum

Structured learning with hands-on labs and real-world scenarios

1
Day 1– Introduction to Confluence
Master Introduction to Confluence by Atlassian Boost team collaboration efficiency metrics Identify core components: pages and spaces Master logical content organization structures Navigate the intuitive Confluence interface Locate critical spaces and project pages Utilize the global navigation bar effectively Access the essential space sidebar tools
2
Day 2– Organize Work in Spaces
Provision a new Atlassian Confluence space Configure secure space permission settings Structure content by specific project teams Manage member access within spaces Customize professional space configuration settings Deploy standardized space templates quickly Browse the centralized space directory efficiently Maintain organized space hierarchy structures
3
Day 3– Create Content with Pages
Draft professional pages in Confluence Apply pre-built Atlassian page templates Edit dynamic page content seamlessly Format professional text and headings Insert structured tables and lists Attach relevant files to pages Save and publish content updates Understand basic version control workflows
4
Day 4– Enhance and Collaborate on Content
Add collaborative comments to pages Mention team members for feedback Manage inline and resolved comments Watch pages for real-time updates Share pages with secure permissions Collaborate in real-time environments Implement basic Confluence macros Insert functional Atlassian Smart Links
5
Day 5– Advanced Collaboration Tools
Create and edit interactive whiteboards Use Rovo for automated content generation Enhance whiteboards with AI capabilities Perform advanced searches across spaces Use advanced search filtering options Link related project content effectively Generate documentation using AI tools Preserve knowledge centrally for teams

What's Included in Your Training

Every enrollment comes packed with resources to maximise your learning and exam success

Career Outcomes

72%

of Introduction to Confluence certified professionals report career advancement within 6 months

Salary Impact

+15%

Average salary increase reported after obtaining the Introduction to Confluence certification

Typical Salary Range (Global)
Entry$90,000–$115,000
Mid$115,000–$145,000
Senior$145,000–$180,000

*Source: Glassdoor / LinkedIn 2025

Job Roles

6
  • Confluence Specialist
  • Technical Writer
  • Project Coordinator
  • Business Analyst
  • Content Manager
  • Team Lead

Companies Hiring

5,000+
Capgemini HSBC JPMorgan Chase CGI Luxoft CACI Accenture Deloitte

and 5,000+ organizations worldwide seeking Introduction to Confluence certified professionals

Real Transformations

Course Student Reviews

Real results from IT professionals who trained with Koenig — rated 4.9/5 from 18,400+ verified reviews.

18,400+
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4.9 / 5
Average Rating
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  • ★★★★★

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    Business Intelligence Lead

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    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

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    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified

Frequently Asked Questions

Everything you need to know about the Introduction to Confluence training course

Is the certification exam included in the Introduction to Confluence course, and what is the cost if separate?
The Atlassian Certified Associate - Confluence Essentials (ACA-920) exam is not included in the Introduction to Confluence course. You must purchase this $100 USD exam separately. Register via the Atlassian Certification Portal at cp.certmetrics.com/atlassian to take the proctored online exam from any location with stable internet access.
What training formats are available for the Introduction to Confluence course, and does Koenig offer Guaranteed-to-Run scheduling?
Koenig delivers the Introduction to Confluence course via live online instructor-led sessions, with 1-on-1 or public batch options available. Classroom training is provided upon request. Our Guaranteed-to-Run (GTR) scheduling ensures your training proceeds as planned. The curriculum spans 32 hours over four days with flexible weekday and weekend scheduling options.
How long is lab access provided, and what type of lab environment is used for the Introduction to Confluence course?
You receive 30 days of lab access starting from your course date. The Introduction to Confluence course utilizes a cloud-based sandbox environment hosted on Confluence Cloud. This allows for hands-on practice with critical features like page creation, macros, permissions, and space management. This environment supports effective post-class skill reinforcement.
What is Koenig's rescheduling and cancellation policy for the Introduction to Confluence course?
Koenig permits rescheduling for the Introduction to Confluence course without penalty if requested at least 7 days before the start date. Cancellations within 7 days incur a 15% administrative fee. Please submit all requests through the Koenig portal or customer support; all changes are subject to current availability.
What is the format, number of questions, passing score, and time limit for the Confluence Essentials (ACA-920) certification exam?
The ACA-920 Confluence Essentials exam features 30 multiple-choice and scenario-based questions. You have a 60-minute time limit and must achieve a 72% passing score. Proctored via Atlassian University, the exam covers page creation (32%), working with pages (32%), basic navigation (12%), advanced editing (16%), and advanced features (8%).
How long is the Atlassian Confluence certification valid, and what is the renewal process and cost?
The Atlassian Confluence Essentials (ACA-920) certification remains valid for 24 months. To renew, either retake the $100 exam or earn 50 Continuing Education (CE) units. You can earn units by completing Atlassian Learning courses (10 CE each) or attending global events (30 CE). Submit renewal documentation via the CertMetrics portal.
What post-training support does Koenig provide after completing the Introduction to Confluence course?
Upon finishing the Introduction to Confluence course, Koenig offers 30 days of expert mentor support via email or scheduled calls. You gain access to recorded sessions and may retake the course within 6 months at no additional cost. We also provide official e-coursebooks and dedicated guidance for your certification exam registration.
Are there any prerequisites or prior experience required for enrolling in the Introduction to Confluence course?
There are no formal prerequisites for the Introduction to Confluence course. It is designed specifically for beginners. No prior experience with Confluence or Jira is required. This training is ideal for project managers, technical writers, and team members seeking foundational skills in collaboration, content creation, and knowledge management using Confluence Cloud.
What career benefits and salary impact can professionals expect after earning the Confluence Essentials certification?
Certified professionals report a 10–15% increase in productivity and superior collaboration skills in roles like Technical Writer or Project Coordinator. While salary varies, Confluence expertise complements Jira skills, which are linked to average salaries of $75,000–$110,000 in IT management. Earning this certification validates your ability to manage complex workflows and enterprise knowledge.
How does instructor-led training for Introduction to Confluence compare to self-study in terms of exam success and skill retention?
Instructor-led training for Introduction to Confluence boosts exam success through structured learning, real-time feedback, and hands-on labs. Mastering tasks like page hierarchies and macros is faster with expert guidance. Koenig’s approach ensures higher skill retention than self-study, where learners often overlook critical workflows and industry best practices without professional oversight.
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