Implementing and Troubleshooting Networks using Cisco ThousandEyes (ENTEIT) v1.0 Course Overview

Implementing and Troubleshooting Networks using Cisco ThousandEyes (ENTEIT) v1.0 Course Overview

The Implementing and Troubleshooting networks using Cisco ThousandEyes (ENTEIT) v1.0 course is a comprehensive training program designed to equip learners with the skills to utilize the Cisco ThousandEyes platform for Network performance monitoring and troubleshooting. The course covers the essentials of Deploying and managing ThousandEyes agents and tests, interpreting data, and effectively troubleshooting various network issues. The modules guide learners through the setup of Enterprise and Endpoint agents, execution of routing, network DNS, and Voice tests, as well as Web tests for a thorough analysis.

Upon completion, participants will be adept at Using Internet Insights for global visibility, Configuring alerts for proactive monitoring, Customizing dashboards, and Reporting for better insights. This ThousandEyes training enhances learners' ability to administer the system, ensuring they are well-versed in ThousandEyes Cisco solutions. By including practical lab exercises, the course offers hands-on experience, preparing IT professionals to improve network reliability and performance using Cisco ThousandEyes.

Training Advantage
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Successfully delivered 7 sessions for over 8 professionals

Training Advantage
Number of Learners
CoursePage_session_icon

Successfully delivered 7 sessions for over 8 professionals

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Course Prerequisites

To successfully undertake training in the Implementing and Troubleshooting Networks using Cisco ThousandEyes (ENTEIT) v1.0 course, it is recommended that students have the following minimum prerequisites:


  • Basic understanding of networking concepts, including routing and switching
  • Familiarity with network protocols such as TCP/IP, ICMP, and HTTP/S
  • Experience with network troubleshooting and analysis tools
  • Knowledge of web-based applications and their interaction with network infrastructure
  • An understanding of network security principles and devices
  • Awareness of cloud computing and SaaS (Software as a Service) models
  • General IT literacy and comfort with operating systems, preferably Windows and Linux

These prerequisites are intended to ensure that learners can fully engage with the course content and participate effectively in the hands-on lab exercises. If you have gaps in some of these areas, Koenig Solutions offers foundational courses that can help prepare you for the ENTEIT training.


Target Audience for Implementing and Troubleshooting Networks using Cisco ThousandEyes (ENTEIT) v1.0

  1. The Cisco ThousandEyes course is designed for professionals seeking to master network performance and troubleshooting using cutting-edge tools.


  2. Target Audience for the Cisco ThousandEyes course:


  • Network Engineers
  • Systems Engineers
  • Network Analysts
  • Network Administrators
  • IT Operations Staff
  • Network Managers
  • Technical Support Personnel
  • Network Architects
  • IT Professionals with a focus on network performance and diagnostics
  • DevOps teams involved in network-centric operations and development
  • Cybersecurity Analysts with an interest in network security and performance
  • Cloud Infrastructure Engineers
  • Professionals working with SaaS, PaaS, and IaaS environments
  • Data Center Managers
  • NOC Personnel


Learning Objectives - What you will Learn in this Implementing and Troubleshooting Networks using Cisco ThousandEyes (ENTEIT) v1.0?

Introduction to Learning Outcomes and Concepts:

The Implementing and Troubleshooting Networks using Cisco ThousandEyes (ENTEIT) v1.0 course is designed to equip learners with the skills to deploy, manage, and troubleshoot networks using Cisco ThousandEyes for enhanced visibility and monitoring.

Learning Objectives and Outcomes:

  • Understand Cisco ThousandEyes Capabilities: Grasp the fundamentals of Cisco ThousandEyes and how it provides network intelligence and insights.
  • Deploy Enterprise Agents: Learn to deploy ThousandEyes Enterprise Agents to monitor network performance from various locations within an enterprise network.
  • Configure Tests: Acquire the ability to schedule and configure various tests, including network, DNS, and voice tests, to monitor network services and performance.
  • Implement Web Layer Tests: Understand how to configure web layer tests to monitor webpage load performance and user experience.
  • Endpoint Agent Deployment: Learn the steps to deploy and configure Endpoint Agents for end-user experience monitoring.
  • Troubleshooting Techniques: Gain proficiency in utilizing Cisco ThousandEyes for troubleshooting and identifying issues within networks and applications.
  • Leverage Internet Insights: Use ThousandEyes Internet Insights to understand global network health and identify widespread issues.
  • Alert Configuration: Learn to configure alerts for proactive issue detection and timely response to network incidents.
  • Custom Dashboard and Reports: Customize dashboards and reports for tailored visibility into network and application performance metrics.
  • System Administration: Develop skills in administrative tasks, including account administration and user management within the Cisco ThousandEyes platform.

Technical Topic Explanation

Network performance monitoring

Network performance monitoring is a technology used to observe and manage the quality of operations within a computer network. It assesses factors like data speed, availability, and reliability to ensure smooth network functionality. Tools such as Cisco ThousandEyes play a crucial role in this process. Cisco ThousandEyes, for example, provides insights into both internal network issues and global Internet performance, greatly aiding in diagnosing connectivity problems. Additionally, ThousandEyes training equips professionals with the skills to effectively utilize these tools, optimizing network performance and minimizing downtime across various network environments.

Troubleshooting networks

Troubleshooting networks involves identifying and resolving issues within computer networks that hinder performance or connectivity. This process starts with diagnosing the problem, such as slow network speeds or complete outages, using tools and software. Programs like Cisco ThousandEyes help by providing insights into network performance and pinpointing trouble spots across both internal networks and the internet. Training in tools like ThousandEyes is crucial as it equips professionals with the knowledge to understand network behaviors and effectively solve problems, ensuring smooth and efficient network operations.

Deploying and managing ThousandEyes agents

Deploying and managing ThousandEyes agents involves setting up monitoring software on various devices across your network. This software, part of Cisco's suite, helps track and diagnose network issues. With ThousandEyes training, professionals can learn how to efficiently install these agents and interpret the data they generate to ensure optimal network performance. By integrating ThousandEyes agents into your infrastructure, you gain visibility into how network traffic is behaving, identify performance bottlenecks, and effectively troubleshoot issues, keeping your operations smooth and responsive.

Voice tests

Voice tests in technology generally refer to evaluations designed to measure and analyze the quality, efficiency, and clarity of voice communications, especially over networks. These tests are critical in ensuring that voice communication systems such as VoIP (Voice over Internet Protocol) or cellular voice services operate effectively, minimizing delays, distortions, or losses in transmission. Voice tests help determine the performance of network infrastructure, making them essential for optimizing telecommunication systems and ensuring high-quality user experiences.

Web tests

Web tests, in the context of technology, refer to the process of testing web applications or websites to ensure they function correctly and efficiently under various conditions. This includes verifying that a site is accessible across different web browsers and devices, checking load times, and ensuring secure and robust handling of user data. Web tests help identify potential issues that may affect user experience or cause operational disruptions, aiming to optimize performance and security prior to public release. This testing is crucial in maintaining the reliability and professional standard of web services.

Customizing dashboards

Customizing dashboards involves modifying the visual interface of a software application to display key information and metrics tailored to your needs. This process allows you to organize, monitor, and analyze data effectively, often in real-time. For instance, in network monitoring tools like Cisco ThousandEyes, customizing dashboards can help you visualize network performance data explicitly, identify issues quickly, and make informed decisions. This customization capability ensures that you have immediate access to the most relevant data, enhancing operational efficiency and facilitating proactive management of IT infrastructure.

Reporting for better insights

Reporting for better insights involves gathering, analyzing, and presenting data to enhance decision-making processes. By using specialized tools and methodologies, professionals can convert raw data into actionable information. This process helps organizations understand performance trends, pinpoint areas for improvement, and optimize strategies. Effective reporting stimulates better organizational insights by illustrating which actions lead to successful outcomes and which do not, enabling smarter business choices and strategies for future growth.

Using Internet Insights for global visibility

Using Internet Insights for global visibility involves leveraging tools like Cisco ThousandEyes to monitor and manage the performance of digital services across the internet. This technology provides deep visibility by tracking traffic flow and pinpointing disruptions in real-time, allowing businesses to optimize their network infrastructure and enhance user experience globally. ThousandEyes offers insights that are critical for proactive troubleshooting and improving online service reliability, making it an essential component for companies operating in a digitally connected world. Training in ThousandEyes empowers teams with the skills needed to effectively use these insights to their strategic advantage.

Configuring alerts for proactive monitoring

Configuring alerts for proactive monitoring involves setting up systems to automatically notify you about potential issues before they escalate. This helps in maintaining optimal performance and foreseeing possible problems in your IT environment. You define the conditions under which alerts should be triggered, such as unusual traffic patterns or server downtime. By implementing these alerts, you can address issues swiftly and maintain system reliability and efficiency. This proactive approach is critical for large networks, such as those monitored by Cisco ThousandEyes, which provides detailed insights into network performance and health.

Target Audience for Implementing and Troubleshooting Networks using Cisco ThousandEyes (ENTEIT) v1.0

  1. The Cisco ThousandEyes course is designed for professionals seeking to master network performance and troubleshooting using cutting-edge tools.


  2. Target Audience for the Cisco ThousandEyes course:


  • Network Engineers
  • Systems Engineers
  • Network Analysts
  • Network Administrators
  • IT Operations Staff
  • Network Managers
  • Technical Support Personnel
  • Network Architects
  • IT Professionals with a focus on network performance and diagnostics
  • DevOps teams involved in network-centric operations and development
  • Cybersecurity Analysts with an interest in network security and performance
  • Cloud Infrastructure Engineers
  • Professionals working with SaaS, PaaS, and IaaS environments
  • Data Center Managers
  • NOC Personnel


Learning Objectives - What you will Learn in this Implementing and Troubleshooting Networks using Cisco ThousandEyes (ENTEIT) v1.0?

Introduction to Learning Outcomes and Concepts:

The Implementing and Troubleshooting Networks using Cisco ThousandEyes (ENTEIT) v1.0 course is designed to equip learners with the skills to deploy, manage, and troubleshoot networks using Cisco ThousandEyes for enhanced visibility and monitoring.

Learning Objectives and Outcomes:

  • Understand Cisco ThousandEyes Capabilities: Grasp the fundamentals of Cisco ThousandEyes and how it provides network intelligence and insights.
  • Deploy Enterprise Agents: Learn to deploy ThousandEyes Enterprise Agents to monitor network performance from various locations within an enterprise network.
  • Configure Tests: Acquire the ability to schedule and configure various tests, including network, DNS, and voice tests, to monitor network services and performance.
  • Implement Web Layer Tests: Understand how to configure web layer tests to monitor webpage load performance and user experience.
  • Endpoint Agent Deployment: Learn the steps to deploy and configure Endpoint Agents for end-user experience monitoring.
  • Troubleshooting Techniques: Gain proficiency in utilizing Cisco ThousandEyes for troubleshooting and identifying issues within networks and applications.
  • Leverage Internet Insights: Use ThousandEyes Internet Insights to understand global network health and identify widespread issues.
  • Alert Configuration: Learn to configure alerts for proactive issue detection and timely response to network incidents.
  • Custom Dashboard and Reports: Customize dashboards and reports for tailored visibility into network and application performance metrics.
  • System Administration: Develop skills in administrative tasks, including account administration and user management within the Cisco ThousandEyes platform.