FY21: BizApp: Digital Selling
The FY21: BizApp: Digital Selling course by Open Source equips sales professionals, business development executives, and account managers with advanced digital selling techniques to overcome modern challenges like remote customer engagement and low conversion rates in virtual sales cycles. With 74% of buyers choosing vendors that provide a consistent digital experience (Microsoft, 2021), this training delivers actionable strategies in digital outreach, CRM integration, and data-driven sales planning to close deals effectively in hybrid environments.
This course prepares learners for the Open Source Digital Selling Certification, featuring Koenig’s Guaranteed-to-Run scheduling that ensures training starts on time, even with a single participant. Graduates gain confidence in executing digital sales plays aligned with global BizApps frameworks, enabling faster deal velocity and higher win rates in competitive markets.
Training Formats & Pricing
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Course Overview
The FY21: BizApp: Digital Selling course by Open Source is designed to equip professionals with the strategic and technical skills required to implement digital selling solutions using Microsoft’s Business Applications platform. This training is ideal for Dynamics 365 Functional Consultants, Sales Enablement Specialists, and Power Platform Solution Architects aiming to help organizations transition to end-to-end digital buyer journeys. Aligned with Microsoft’s Activate Digital Selling sales play, the course prepares learners for roles that drive B2B commerce transformation. With 97% of hiring managers prioritizing open source and cloud-based talent in 2021, this course meets a critical industry demand for certified professionals who can deploy scalable, AI-driven sales solutions.
Participants engage with core technologies including Dynamics 365 Sales, Power Automate, Power Virtual Agents, Microsoft Teams, and the Common Data Service (now Microsoft Dataverse), all accessed through the Azure portal and Microsoft Learn sandbox environments. The hands-on labs emphasize real-world application, guiding students to build automated sales workflows, configure customer-specific product catalogs, and deploy AI-powered chatbots for lead qualification. A key project involves setting up a Commerce Scale Unit (CSU) and conducting an In-a-Day Workshop (XIAD) to demonstrate value realization, mirroring Microsoft’s Proof-of-Value partner offer structure. These labs are hosted on GitHub, allowing continuous updates to reflect platform changes, ensuring learners work with current tools and interfaces.
This course directly supports preparation for the Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate certification, a credential recognized across global enterprises for its rigor and alignment with modern sales automation practices. Certified professionals report salary premiums, with 39% of companies offering higher compensation increases for certified open source and cloud specialists. Koenig Solutions enhances learning outcomes with Guaranteed-to-Run batches and access to official Microsoft courseware, ensuring consistent delivery regardless of enrollment numbers. Graduates are positioned to lead digital selling initiatives, driving measurable improvements in sales cycle efficiency and customer engagement across industries adopting cloud business applications.
What You'll Learn
Prerequisites
- Course: FY21: BizApp: Digital Selling | Vendor: Microsoft | Section: prerequisites
- Completion of MB-210 Microsoft Dynamics 365 Sales Functional Consultant certification. Why this matters: This ensures you possess the foundational knowledge of sales entities and business processes required to implement the advanced digital selling strategies taught in this Microsoft course.
- Minimum 6 months experience working with Power Automate and Power BI. Why this matters: Proficiency in these tools is necessary to configure the AI-driven sales insights and automated workflows central to the FY21: BizApp: Digital Selling curriculum.
- Proven experience in managing customer relationship analytics and data-driven sales reporting. Why this matters: A baseline understanding of data analytics allows you to effectively apply the AI-powered sales forecasting techniques covered in this training.
- Completion of foundational training in digital marketing campaign management and lead orchestration. Why this matters: This background enables you to immediately apply the course concepts regarding the digital buyer journey and multi-channel engagement.
- Minimum 3 months of active use of Microsoft Teams and LinkedIn Sales Navigator integration. Why this matters: Practical familiarity with these tools is essential for executing the seamless collaboration and social selling workflows demonstrated in this course.
- Minimum 6 months of experience conducting pre-sales solution demonstrations for business applications. Why this matters: This experience provides the necessary context to master the practical, solution-oriented selling techniques emphasized throughout the FY21: BizApp: Digital Selling program.
Certification Exam
Everything you need to know about the FY21 certification exam
What's Included in Your Training
Every enrollment comes packed with resources to maximise your learning and exam success
Exam Preparation Materials
Practice Test Questions (200+)
Certificate of Completion
Post-Training Support (30 days)
Session Recording Access
Free Rescheduling (7+ days notice)
Career Outcomes
of FY21 certified professionals report career advancement within 6 months
Salary Impact
Average salary increase reported after obtaining the FY21 certification
*Source: Glassdoor / LinkedIn 2025
Job Roles
- Digital Sales Specialist
- Business Applications Solution Sales Specialist
- Presales Technical Specialist
- Cloud Business Applications Consultant
- Solution Sales Specialist
- CRM/ERP Sales Strategist
Companies Hiring
and 5,000+ organizations worldwide seeking FY21 certified professionals
Course Student Reviews
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“SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”
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“Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”
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★★★★★
“Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”
AZ-104 Certified ✓ Verified -
★★★★★
“I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”
Enterprise Client ✓ Verified -
★★★★★
“The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”
PL-300 Certified ✓ Verified -
★★★★★
“From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”
AZ-305 Expert ✓ Verified -
★★★★★
“As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”
100+ Learners Trained ✓ Verified -
★★★★★
“SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”
SC-300 Certified ✓ Verified -
★★★★★
“AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”
AI-102 Certified ✓ Verified -
★★★★★
“DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”
DP-600 Certified ✓ Verified -
★★★★★
“Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”
AZ-400 Team Training ✓ Verified
-
★★★★★
“Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”
AZ-104 Certified ✓ Verified -
★★★★★
“I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”
Enterprise Client ✓ Verified -
★★★★★
“The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”
PL-300 Certified ✓ Verified -
★★★★★
“Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”
AZ-104 Certified ✓ Verified -
★★★★★
“I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”
Enterprise Client ✓ Verified -
★★★★★
“The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”
PL-300 Certified ✓ Verified
-
★★★★★
“From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”
AZ-305 Expert ✓ Verified -
★★★★★
“As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”
100+ Learners Trained ✓ Verified -
★★★★★
“SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”
SC-300 Certified ✓ Verified -
★★★★★
“From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”
AZ-305 Expert ✓ Verified -
★★★★★
“As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”
100+ Learners Trained ✓ Verified -
★★★★★
“SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”
SC-300 Certified ✓ Verified
-
★★★★★
“AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”
AI-102 Certified ✓ Verified -
★★★★★
“DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”
DP-600 Certified ✓ Verified -
★★★★★
“Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”
AZ-400 Team Training ✓ Verified -
★★★★★
“AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”
AI-102 Certified ✓ Verified -
★★★★★
“DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”
DP-600 Certified ✓ Verified -
★★★★★
“Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”
AZ-400 Team Training ✓ Verified
Frequently Asked Questions
Everything you need to know about the FY21 training course
Is the certification exam included in the FY21: BizApp: Digital Selling course, and what is the exam fee if separate?
What training formats are available for FY21: BizApp: Digital Selling, and does Koenig offer Guaranteed-to-Run scheduling?
How long is lab access provided for FY21: BizApp: Digital Selling, and what type of environment is used?
What is Koenig's rescheduling and cancellation policy for the FY21: BizApp: Digital Selling course?
What is the format, number of questions, passing score, and time limit for the FY21: BizApp: Digital Selling certification exam?
How long is the FY21: BizApp: Digital Selling certification valid, and what is the renewal process and cost?
What post-training support does Koenig provide after completing the FY21: BizApp: Digital Selling course?
What prerequisites or prior experience are recommended for enrolling in the FY21: BizApp: Digital Selling course?
What is the salary impact or career advancement potential after completing the FY21: BizApp: Digital Selling certification?
How does instructor-led training for FY21: BizApp: Digital Selling compare to self-study in terms of success rates and learning outcomes?
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