20345-2B: Designing and Deploying Microsoft Exchange Server 2016/2019 Course Overview

20345-2B: Designing and Deploying Microsoft Exchange Server 2016/2019 Course Overview

The 20345-2B: Designing and Deploying Microsoft Exchange Server 2016/2019 course is an advanced training program aimed at IT professionals who want to learn how to design and deploy Microsoft Exchange Server 2019 and MS Exchange 2016 environments. This course covers a comprehensive range of topics, from Planning deployments, Mailbox services, and Message transport, to implementing High availability and Security measures.

Learners will gain in-depth knowledge of the new features in MS Exchange 2019, how to evaluate existing messaging infrastructures, plan for virtualization, implement client access services, and ensure Messaging compliance and security. The course also addresses Hybrid Exchange Server deployments, a crucial aspect for businesses integrating on-premises server environments with cloud services. By the end of the course, participants will be equipped with the skills required to upgrade, maintain, and optimize Exchange Server 2016/2019 deployments effectively.

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  • Live Training (Duration : 40 Hours)
  • Per Participant
  • Classroom Training price is on request

♱ Excluding VAT/GST

You can request classroom training in any city on any date by Requesting More Information

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Course Prerequisites

To ensure that you can fully benefit from the 20345-2B: Designing and Deploying Microsoft Exchange Server 2016/2019 course, the following are the minimum required prerequisites:


  • Fundamental knowledge of Microsoft Windows Server operating systems and their functionality.
  • Basic understanding of Active Directory (AD) and its components, such as AD domain services (AD DS).
  • Familiarity with network technologies, including Domain Name System (DNS) and firewall operations.
  • Working knowledge of Windows Server 2012 R2 or newer versions.
  • Experience with Microsoft Exchange Server 2013, Exchange Server 2016, or Exchange Server 2019 is highly beneficial.
  • Understanding of messaging concepts and the requirements for messaging infrastructures.
  • Basic experience with Microsoft PowerShell for automating administrative tasks.
  • Conceptual knowledge of Microsoft Office 365 and how it operates in conjunction with Exchange Server.
  • Some experience in managing Windows Server infrastructure and roles.

Please note that these prerequisites are intended to provide you with the foundational knowledge required to grasp the advanced concepts presented in this course. They are not meant to be barriers but rather stepping stones to help you succeed in your learning journey with Exchange Server.


Target Audience for 20345-2B: Designing and Deploying Microsoft Exchange Server 2016/2019

  1. The course 20345-2B focuses on designing and deploying Microsoft Exchange Server 2016/2019, targeting IT professionals involved in messaging systems.


  2. Target Audience for Course 20345-2B:


  • IT professionals responsible for the Exchange Server 2016/2019 messaging environment in an enterprise setting.
  • Network and systems administrators tasked with planning, deploying, and managing Exchange Server deployments.
  • Messaging architects who design and implement messaging solutions with Microsoft Exchange.
  • IT consultants and specialists providing strategic guidance for Exchange Server infrastructure.
  • Technical support engineers who assist with the Exchange Server implementation process.
  • Infrastructure engineers who ensure the integration of Exchange Server with other systems.
  • IT personnel looking to upgrade their skills from previous versions of Exchange Server to 2016/2019.
  • Professionals preparing for Microsoft certification exams related to Exchange Server.
  • IT managers overseeing the messaging infrastructure within their organization.
  • Security officers responsible for maintaining the security and compliance of the Exchange Server environment.
  • Cloud administrators who manage hybrid Exchange environments with a mix of on-premises and cloud components.


Learning Objectives - What you will Learn in this 20345-2B: Designing and Deploying Microsoft Exchange Server 2016/2019?

Introduction to Learning Outcomes:

This course equips participants with the expertise to design and deploy Microsoft Exchange Server 2016/2019, focusing on best practices, tools, and methodologies.

Learning Objectives and Outcomes:

  • Understand the new features in Exchange Server 2019 and how they improve upon previous versions.
  • Assess business requirements to inform the deployment strategy of Exchange Server.
  • Plan and execute a migration from legacy systems or previous versions of Exchange to Exchange Server 2019, including Unified Messaging to Cloud Voicemail.
  • Design a hardware deployment strategy for Exchange Server that includes considerations for virtualization and integration with Microsoft Azure.
  • Implement high availability and site resilience for Exchange Server to ensure business continuity.
  • Configure mailbox databases and public folders in line with organizational needs.
  • Design and implement a secure message transport system with compliance features such as transport rules and data loss prevention.
  • Plan and deploy client access solutions, including Office Online Server and reverse proxy configurations.
  • Develop and enforce messaging security policies, integrating solutions like AD RMS and Azure RMS.
  • Design and implement message retention and archiving strategies to comply with legal and regulatory standards.
  • Prepare for a hybrid Exchange deployment, including the implementation of Azure AD Connect and planning for advanced hybrid functionalities.

Technical Topic Explanation

High availability

High availability is a system design approach and operational methodology that ensures a certain level of operational performance and uptime for a period of time. Essentially, it aims to build systems that remain accessible and functioning almost all the time, minimizing disruptions due to hardware failures, maintenance, or upgrades. A practical example of this concept can be seen in Microsoft Exchange Server 2019, where high availability features help businesses ensure their email and calendar services are always operating, reducing downtime and preventing loss of data critical for ongoing operations. High availability is crucial for any system where time and continuous service are a priority.

Security measures

Security measures in technology, such as those implemented in Microsoft Exchange Server 2019, are protocols and systems designed to protect data and communications. These measures include encryption, which scrambles data so only authorized users can read it, and authentication processes that verify the identity of users accessing the system. Additionally, such security frameworks involve regular updates and patches to address vulnerabilities, and monitor and respond to threats in real-time, ensuring that organizational and user data remain protected from cyber threats and breaches.

Hybrid Exchange Server deployments

A Hybrid Exchange Server deployment involves combining both an on-premises Microsoft Exchange Server environment and a cloud-based Microsoft Exchange Online environment, typically managed via Microsoft 365. This setup allows a business to take advantage of the flexibility and accessibility of cloud services while maintaining some servers on their premises. Key advantages include enhanced disaster recovery, easier scalability, and continued use of existing infrastructure. It's particularly beneficial for organizations needing to meet specific data residency requirements or those in the process of gradually migrating to the cloud.

Mailbox services

Mailbox services are specialized functionalities provided by email servers that allow businesses and individuals to manage their email communications efficiently. A common example is Microsoft Exchange Server 2019, which offers robust features like email hosting, calendar organization, task management, and contact information storage. This server, often referred to as MS Exchange 2019 or MS Exchange Server 2019, ensures secure and reliable access to mailboxes from various devices, supporting productivity and collaboration in professional environments. Such services are integral for organizations looking to streamline communication channels and enhance operational workflows.

Microsoft Exchange Server 2016/2019

Microsoft Exchange Server 2016/2019 is a powerful email and calendar server software developed by Microsoft. It allows businesses to manage emails, calendars, contacts, and tasks, supporting communication and collaboration among users. The 2019 version, often referred to as MS Exchange Server 2019 or MS Exchange 2019, offers enhanced security features, improved performance, and better integration with other Microsoft products. It is designed to work both on-premises and as part of cloud-based solutions, providing flexibility for different IT environments. This server solution is commonly used in corporate settings to facilitate streamlined workflows and secure communication.

Planning deployments

Planning deployments involves strategically scheduling and orchestrating the installation of software across various environments to ensure systems run smoothly and efficiently. The process entails analyzing requirements, deciding on resource allocation, timing for least disruption, and preparing for potential fallbacks. This systematic approach helps in minimizing risks associated with the upgrade and maintenance of critical systems, like the deployment of Microsoft Exchange Server 2019, ensuring compatibility, performance optimization, and continuous operational fluency across business functions. Proper deployment planning leads to safer and more dependable software updates or system integration.

Message transport

Message transport in the context of technology, particularly referring to systems like Microsoft Exchange Server 2019, involves the process of transferring electronic messages from one computer to another through a network. This includes handling various tasks such as queuing, routing, and delivering emails reliably between sender and recipient. MS Exchange 2019 optimizes these processes, ensuring efficient and secure communication within organizations, facilitating collaboration and maintaining data integrity.

Messaging compliance

Messaging compliance in the context of platforms like Microsoft Exchange Server 2019 involves adhering to legal, regulatory, and organizational policies regarding the handling and storage of electronic messages. It ensures that all communications are secured, archived, and retrievable to satisfy requirements for audits or legal inquiries. This includes strategies to prevent data loss, unauthorized access, and to monitor messages for compliance with set rules and protocols. Ultimately, it safeguards the integrity and confidentiality of business communication and aids in risk management strategies within an organization.

Target Audience for 20345-2B: Designing and Deploying Microsoft Exchange Server 2016/2019

  1. The course 20345-2B focuses on designing and deploying Microsoft Exchange Server 2016/2019, targeting IT professionals involved in messaging systems.


  2. Target Audience for Course 20345-2B:


  • IT professionals responsible for the Exchange Server 2016/2019 messaging environment in an enterprise setting.
  • Network and systems administrators tasked with planning, deploying, and managing Exchange Server deployments.
  • Messaging architects who design and implement messaging solutions with Microsoft Exchange.
  • IT consultants and specialists providing strategic guidance for Exchange Server infrastructure.
  • Technical support engineers who assist with the Exchange Server implementation process.
  • Infrastructure engineers who ensure the integration of Exchange Server with other systems.
  • IT personnel looking to upgrade their skills from previous versions of Exchange Server to 2016/2019.
  • Professionals preparing for Microsoft certification exams related to Exchange Server.
  • IT managers overseeing the messaging infrastructure within their organization.
  • Security officers responsible for maintaining the security and compliance of the Exchange Server environment.
  • Cloud administrators who manage hybrid Exchange environments with a mix of on-premises and cloud components.


Learning Objectives - What you will Learn in this 20345-2B: Designing and Deploying Microsoft Exchange Server 2016/2019?

Introduction to Learning Outcomes:

This course equips participants with the expertise to design and deploy Microsoft Exchange Server 2016/2019, focusing on best practices, tools, and methodologies.

Learning Objectives and Outcomes:

  • Understand the new features in Exchange Server 2019 and how they improve upon previous versions.
  • Assess business requirements to inform the deployment strategy of Exchange Server.
  • Plan and execute a migration from legacy systems or previous versions of Exchange to Exchange Server 2019, including Unified Messaging to Cloud Voicemail.
  • Design a hardware deployment strategy for Exchange Server that includes considerations for virtualization and integration with Microsoft Azure.
  • Implement high availability and site resilience for Exchange Server to ensure business continuity.
  • Configure mailbox databases and public folders in line with organizational needs.
  • Design and implement a secure message transport system with compliance features such as transport rules and data loss prevention.
  • Plan and deploy client access solutions, including Office Online Server and reverse proxy configurations.
  • Develop and enforce messaging security policies, integrating solutions like AD RMS and Azure RMS.
  • Design and implement message retention and archiving strategies to comply with legal and regulatory standards.
  • Prepare for a hybrid Exchange deployment, including the implementation of Azure AD Connect and planning for advanced hybrid functionalities.