Declarative Development for Platform App Builders(Dex 402) Course Overview

The Declarative Development for Platform App Builders (Dex 402) course is designed to equip learners with the knowledge and skills necessary to build applications on the Salesforce Platform using declarative development methods. To ensure that participants are able to fully grasp the course material and perform the hands-on exercises effectively, the following minimum prerequisites are recommended:

• Basic understanding of Salesforce features and functionality: Familiarity with Salesforce navigation and the general concept of CRM (Customer Relationship Management).
• Fundamental knowledge of Salesforce object model: Awareness of standard objects and the ability to differentiate between standard and custom objects.
• Introductory experience with Salesforce customization: Some experience with customizing Salesforce, such as creating custom fields and objects.
• Basic comprehension of data management and database concepts: Understanding of data tables, fields, records, and basic relationships between data elements.
• Familiarity with business processes and workflows: An awareness of business process management, including the creation and modification of workflows.
• Logical problem-solving abilities: Capacity to think through business scenarios and envisage how they can be automated and improved using Salesforce tools.
• Computer literacy: Comfortable with using web browsers, managing files and folders, and basic productivity software.

These prerequisites are meant to provide a foundation for learners to build upon. The course is structured to cater to those who are new to declarative development on the Salesforce platform, as well as those looking to enhance their existing skills. While these are the minimum prerequisites, learners from a variety of backgrounds may find the course accessible and beneficial for their professional development.

Target Audience for Declarative Development for Platform App Builders(Dex 402)

The Dex 402 course empowers non-coders to build apps on the Salesforce platform, targeting aspiring app builders and Salesforce professionals.

Job roles and audience for the course:

• Salesforce App Builders
• Salesforce Administrators
• Salesforce Developers looking to understand declarative options
• CRM Managers
• IT Managers overseeing Salesforce deployments
• Business Analysts seeking to leverage Salesforce for process automation
• System Architects designing Salesforce solutions
• Product Managers responsible for Salesforce-based products
• Sales Operations Professionals seeking to streamline processes
• Marketing Operations Professionals automating campaigns within Salesforce
• Customer Service Managers optimizing Salesforce Service Cloud
• Technical Support staff involved in Salesforce solution design
• Project Managers involved in Salesforce implementations
• Consultants recommending Salesforce configurations for clients

Learning Objectives - What you will Learn in this Declarative Development for Platform App Builders(Dex 402)?

1. Introduction The Declarative Development for Platform App Builders (Dex 402) course equips students with the skills to build custom applications on the Salesforce platform using declarative features.

2. Learning Objectives and Outcomes

• Understand the core concepts of Salesforce's data model and how to design custom objects, fields, and relationships declaratively.
• Develop custom user interfaces using Salesforce’s declarative tools, including page layouts, record types, and mobile app customizations.
• Implement business logic through the use of validation rules, formulas, roll-up summaries, and workflow rules without writing code.
• Enforce record and data security by configuring organization-wide defaults, roles, profiles, and sharing rules.
• Automate complex business processes using process builder, flow, and other automation tools available in Salesforce.
• Deploy apps using change sets and understand the essentials of application lifecycle management and deployment best practices.
• Design advanced user interface components such as custom buttons, links, and visualforce pages.
• Identify scenarios where declarative development is insufficient and recognize when to leverage programmatic solutions.
• Gain a comprehensive understanding of the capabilities and limitations of the declarative development approach in Salesforce.
• Prepare for the Salesforce Platform App Builder certification by mastering the skills needed to pass the exam and become an effective platform app builder.