MB-260T00: Microsoft Customer Insights - Data Specialty Advanced
The MB-260T00: Microsoft Customer Insights - Data Specialty course equips data analysts, functional consultants, and data engineers with skills to unify fragmented customer data, build AI-driven insights, and improve customer retention using Dynamics 365 Customer Insights. It solves the critical challenge of siloed data limiting personalized engagement, a pain point for 68% of professionals in competitive markets who report certifications help them stand out (Nigel Frank, 2022).
This course prepares learners for the Microsoft Certified: Customer Data Platform Specialty certification (Exam MB-260), featuring official vendor-authorized courseware and 30-day lab access at Koenig Solutions, enabling hands-on mastery of data unification, segmentation, and predictive modeling to drive measurable business growth.
Training Formats & Pricing
100% Happiness Guarantee · Free Rescheduling · Secure Payment
Course Overview
The MB-260T00: Microsoft Customer Insights - Data Specialty course by Microsoft is designed to prepare professionals for the Exam MB-260: Microsoft Dynamics 365 Customer Insights (Data) Specialist certification. This comprehensive training targets functional consultants, business analysts, and data administrators who are responsible for unifying customer data, creating actionable insights, and driving customer engagement strategies. With over 70% of Fortune 500 companies leveraging Microsoft’s Dynamics 365 suite for customer data management, this course equips learners with in-demand skills to meet enterprise-level demands for customer data platform expertise.
Participants will gain hands-on experience with key Microsoft tools including Dynamics 365 Customer Insights - Data, Power BI, Azure Data Lake, and Microsoft Dataverse. Through structured lab exercises in the Azure Portal environment, students configure data ingestion pipelines, unify disparate customer records into a single profile, and implement AI-driven predictions for churn and lifetime value. A core project involves building a complete customer data platform solution that ingests CRM and ERP data, applies data enrichment, and generates dynamic segments for marketing activation. These labs mirror real-world scenarios such as enabling personalized customer journeys for retail or financial services clients.
This course prepares candidates for the widely recognized Microsoft Certified: Dynamics 365 Customer Insights - Data Specialist credential, which is increasingly required by organizations adopting Microsoft’s Customer Data Platform (CDP). Professionals with this certification report an average salary increase of 20%, with roles like Customer Data Analyst and CDP Consultant commanding salaries between $95,000 and $125,000 annually in North America. Koenig Solutions enhances learning with official Microsoft courseware, Guaranteed-to-Run batches, and optional 1-on-1 training, ensuring mastery of MB-260T00 content. Upon completion, learners are positioned to lead digital transformation initiatives, drive data monetization strategies, and advance into senior analytics or customer experience leadership roles.
What You'll Learn
Prerequisites
- Experience with Microsoft Customer Insights - Data Specialty (MB-260T00) and at least one other Dynamics 365 app
- Practical experience using Microsoft Power Query for data transformation and preparation
- Familiarity with Microsoft Dataverse and the Common Data Model for data unification
- Experience setting up and managing Azure Data Factory pipelines
- Knowledge of Azure architecture, including Azure Synapse Analytics and Azure Machine Learning
- Understanding of privacy, compliance, consent, responsible AI, and data retention policies relevant to customer insights
Certification Exam
Everything you need to know about the MB-260T00 certification exam
Course Curriculum
Structured learning with hands-on labs and real-world scenarios
1
Day 1– Master MB-260T00: Microsoft Customer Insights - Data Specialty Fundamentals
2
Day 2– Streamline Data Ingestion for MB-260T00 Success
3
Day 3– Build Unified Customer Profiles with Microsoft
4
Day 4– Advanced Data Enrichment and Predictive Analytics
What's Included in Your Training
Every enrollment comes packed with resources to maximise your learning and exam success
Official Courseware
Exam Preparation Materials
Practice Test Questions (200+)
Certificate of Completion
Post-Training Support (30 days)
Session Recording Access
Free Rescheduling (7+ days notice)
Career Outcomes
of MB-260T00 certified professionals report career advancement within 6 months
Salary Impact
Average salary increase reported after obtaining the MB-260T00 certification
*Source: Glassdoor / LinkedIn 2025
Job Roles
- Customer Data Platform Specialist
- Dynamics 365 Customer Insights Consultant
- Customer Data Analyst
- Data Integration Engineer
- Customer Insights Manager
- Marketing Data Architect
Companies Hiring
and 5,000+ organizations worldwide seeking MB-260T00 certified professionals
Course Student Reviews
Real results from IT professionals who trained with Koenig — rated 4.9/5 from 18,400+ verified reviews.
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★★★★★
“Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”
AZ-104 Certified ✓ Verified -
★★★★★
“I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”
Enterprise Client ✓ Verified -
★★★★★
“The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”
PL-300 Certified ✓ Verified -
★★★★★
“From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”
AZ-305 Expert ✓ Verified -
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“As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”
100+ Learners Trained ✓ Verified -
★★★★★
“SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”
SC-300 Certified ✓ Verified -
★★★★★
“AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”
AI-102 Certified ✓ Verified -
★★★★★
“DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”
DP-600 Certified ✓ Verified -
★★★★★
“Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”
AZ-400 Team Training ✓ Verified -
★★★★★
“Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”
AZ-104 Certified ✓ Verified -
★★★★★
“I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”
Enterprise Client ✓ Verified -
★★★★★
“The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”
PL-300 Certified ✓ Verified -
★★★★★
“From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”
AZ-305 Expert ✓ Verified -
★★★★★
“As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”
100+ Learners Trained ✓ Verified -
★★★★★
“SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”
SC-300 Certified ✓ Verified -
★★★★★
“AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”
AI-102 Certified ✓ Verified -
★★★★★
“DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”
DP-600 Certified ✓ Verified -
★★★★★
“Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”
AZ-400 Team Training ✓ Verified
-
★★★★★
“Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”
AZ-104 Certified ✓ Verified -
★★★★★
“I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”
Enterprise Client ✓ Verified -
★★★★★
“The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”
PL-300 Certified ✓ Verified -
★★★★★
“Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”
AZ-104 Certified ✓ Verified -
★★★★★
“I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”
Enterprise Client ✓ Verified -
★★★★★
“The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”
PL-300 Certified ✓ Verified
-
★★★★★
“From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”
AZ-305 Expert ✓ Verified -
★★★★★
“As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”
100+ Learners Trained ✓ Verified -
★★★★★
“SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”
SC-300 Certified ✓ Verified -
★★★★★
“From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”
AZ-305 Expert ✓ Verified -
★★★★★
“As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”
100+ Learners Trained ✓ Verified -
★★★★★
“SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”
SC-300 Certified ✓ Verified
-
★★★★★
“AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”
AI-102 Certified ✓ Verified -
★★★★★
“DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”
DP-600 Certified ✓ Verified -
★★★★★
“Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”
AZ-400 Team Training ✓ Verified -
★★★★★
“AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”
AI-102 Certified ✓ Verified -
★★★★★
“DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”
DP-600 Certified ✓ Verified -
★★★★★
“Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”
AZ-400 Team Training ✓ Verified
Frequently Asked Questions
Everything you need to know about the MB-260T00 training course
Is the MB-260T00: Microsoft Customer Insights - Data Specialty exam fee included in the course price?
What training formats are available for MB-260T00: Microsoft Customer Insights - Data Specialty?
How long is lab access for MB-260T00: Microsoft Customer Insights - Data Specialty, and what is the environment?
What is the rescheduling and cancellation policy for MB-260T00: Microsoft Customer Insights - Data Specialty?
What is the format, question count, and passing score for the MB-260T00: Microsoft Customer Insights - Data Specialty exam?
How long is the Microsoft Certified: Customer Data Platform Specialty valid, and how do I renew it?
What post-training support is included with MB-260T00: Microsoft Customer Insights - Data Specialty?
What prerequisites are recommended for the MB-260T00: Microsoft Customer Insights - Data Specialty course?
What is the average salary impact after earning the MB-260T00: Microsoft Customer Insights - Data Specialty certification?
How does instructor-led MB-260T00: Microsoft Customer Insights - Data Specialty training compare to self-study?
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