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Certified Software Quality Manager (CSQM) Course Overview

Certified Software Quality Manager (CSQM) Course Overview

Overview of Certified Software Quality Manager (CSQM) Course

The Certified Software Quality Manager (CSQM) course equips participants with comprehensive strategies to manage and improve software quality within their organizations. It covers critical areas such as Software quality assurance, Defect management, Risk analysis, and Configurational management. Learning objectives include defining and distinguishing between QA and QC, mastering Requirement management, and implementing effective Defect prevention techniques. Through hands-on modules, learners will understand how to effectively integrate best practices into the Software Development lifecycle, ensuring both quality and compliance. Practical applications of the course concepts help participants deliver projects that meet both customer expectations and industry standards, significantly boosting the Return on investment for their software initiatives.

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Target Audience for Certified Software Quality Manager (CSQM)

The Certified Software Quality Manager (CSQM) course is designed for professionals dedicated to enhancing software quality and streamlining development processes.


  • Software Quality Managers
  • Quality Assurance (QA) Managers
  • Project Managers
  • Test Managers
  • IT Managers
  • Software Developers
  • QA Engineers
  • Software Analysts
  • Process Improvement Specialists
  • Risk Management Professionals
  • System Engineers


Learning Objectives - What you will Learn in this Certified Software Quality Manager (CSQM)?

Introduction to the Course's Learning Outcomes

The CSQM course equips participants with comprehensive skills and knowledge to manage and assure software quality, spanning definitions, practices, and management of processes and risks.

Learning Objectives and Outcomes

  • Understand Software Quality Definitions:

    • Differentiate between Software Quality Assurance (SQA) and testing
    • Clarify the distinctions and relationships between QA and QC.

  • Role and Skills of a Software Quality Manager:

    • Explore the responsibilities and necessary skills for managing software quality effectively.

  • Implement SQA Best Practices and Development:

    • Learn to establish best practices in software inspections, reviews, testing, and defect prevention.

  • Develop and Manage SQA Plans:

    • Identify stakeholders, define objectives and standards, and develop comprehensive SQA plans that demonstrate ROI.

  • Establish and Maintain Software Quality Metrics:

    • Learn the methodologies to define and institute effective metrics and measurements for assessing ongoing quality improvements.

  • Effective Defect Management:

    • Master verification, validation methodologies, and manage defects from identification through correction and prevention.

  • Configuration Management:

    • Implement principles of software quality configuration management that ensures integrity and manages changes effectively.

  • **Risk Analysis

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