Consultative Selling Process Course Overview

Consultative Selling Process Course Overview

The Consultative Selling Process course is designed to equip learners with modern and effective sales techniques that align with today's customer-centric market. Throughout the course, participants will delve into the evolution of sales, understanding how traditional methods have transformed into Sales Ver2.0, which focuses on building long-term customer relationships and providing tailored solutions.

By identifying and harnessing the undercurrent power and potential of consultative selling, learners will grasp the core principles of selling that prioritize customer needs. The course emphasizes customer-centered selling techniques and teaches participants to recognize customer's buying signals to guide them towards making informed decisions.

Modules on professional selling, the six steps of consultative selling, and generating customer needs offer a structured approach to sales that yields better results and customer satisfaction. Furthermore, the course hones in on effective business communication skills, probing skills, and negotiation skills essential for successful consultative selling.

Learners will also become adept at the effective delivery of products and services, utilizing CRM systems for maintaining customer relationships, and understanding the unique propositions of consultative selling. Finally, the course demystifies the closing process, providing insights into the myths and facts surrounding the final stage of the sales cycle. With these comprehensive lessons, the course is set to empower sales professionals to achieve excellence in their field.

This is a Rare Course and it can be take up to 3 weeks to arrange the training.

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  • Live Online Training (Duration : 40 Hours)
  • Per Participant
  • Guaranteed-to-Run (GTR)
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♱ Excluding VAT/GST

Classroom Training price is on request

  • Live Online Training (Duration : 40 Hours)
  • Per Participant

♱ Excluding VAT/GST

Classroom Training price is on request

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Course Prerequisites

To ensure the most fruitful learning experience in our Consultative Selling Process course, we recommend that participants come prepared with the following minimum prerequisites:

  • Basic understanding of sales concepts and terminology.
  • Some experience in a sales role, customer service, or a customer-facing position is advantageous.
  • Willingness to learn and adapt to new sales techniques and methodologies.
  • Good communication skills, as the course will involve discussions and role-playing exercises.
  • Basic computer literacy to navigate course materials and any related software tools.

Please note that while prior experience in sales can be beneficial, it is not mandatory. Our course is designed to accommodate participants with varying levels of experience and will provide the foundational knowledge needed to excel in consultative selling.

Target Audience for Consultative Selling Process

  1. The Consultative Selling Process course equips sales professionals with advanced techniques to enhance customer engagement and sales results.

  • Sales Representatives
  • Account Managers
  • Business Development Executives
  • Sales Managers
  • Marketing Professionals
  • Entrepreneurs and Business Owners
  • Customer Relationship Managers
  • Sales Consultants
  • Product Managers
  • Service Advisors
  • Commercial Sales Professionals
  • Key Account Executives
  • Sales Directors
  • Sales Trainees looking to advance their skills
  • Professionals transitioning into sales roles

Learning Objectives - What you will Learn in this Consultative Selling Process?

  1. This Consultative Selling Process course equips participants with advanced sales skills, focusing on customer-centric techniques and effective communication to enhance sales performance.

  2. Learning Objectives and Outcomes:

  • Understand the evolution and current landscape of sales strategies, adapting to Sales Ver2.0.
  • Identify the underlying power dynamics and potential within the sales process.
  • Grasp the core principles of selling that underscore successful sales transactions.
  • Employ customer-centered selling techniques to create value and build trust.
  • Recognize customer buying signals and establish effective decision criteria.
  • Learn the professional way of selling that yields tangible benefits and results.
  • Master the six steps of consultative selling to engage clients in a meaningful way.
  • Develop skills to identify customer needs and generate demand through consultative approaches.
  • Enhance business communication skills for clear, impactful interactions with clients.
  • Cultivate advanced probing and negotiation skills to navigate sales discussions effectively.