Configuring and Administering Cisco WEBEX (Meetings, Calling, and Messaging) in the Cisco Course Overview

To ensure a successful learning experience in the Configuring and Administering Cisco WEBEX (Meetings, Calling, and Messaging) course, students should meet the following minimum prerequisites:

• Basic understanding of networking concepts, including LAN/WAN and Internet-related networking.
• Familiarity with the fundamentals of IP communication and Voice over IP (VoIP).
• General knowledge of common business applications and software (e.g., email, browsers, office suites).
• Awareness of the importance of cybersecurity and the basic principles of securing network communication.
• Experience with using Cisco Webex or other similar collaboration tools is helpful but not mandatory.
• Comfortable with navigating through and configuring settings on computer operating systems such as Windows or macOS.
• For technical IT professionals, basic knowledge of network administration or system administration would be advantageous.

It's important to note that the course is designed to accommodate a range of IT professionals, from those relatively new to Cisco Webex technologies to seasoned veterans looking to update their skills. The focus is on providing a comprehensive understanding and hands-on experience with Cisco Webex services.

Target Audience for Configuring and Administering Cisco WEBEX (Meetings, Calling, and Messaging) in the Cisco

1. This course offers in-depth training on configuring and administering Cisco Webex solutions, targeting IT professionals involved in communications infrastructure.

   
   

2. Target Audience for the Configuring and Administering Cisco WEBEX Course:

   
   

• IT Managers overseeing communication systems
• Network Administrators responsible for network planning and assessment
• Systems Engineers integrating Webex solutions
• Unified Communications Managers
• Collaboration Architects designing collaboration environments
• Technical Support Staff maintaining Webex services
• IT Consultants specializing in Cisco communication tools
• Network Designers ensuring Webex service integration
• IT Directors strategizing on collaboration solutions
• Helpdesk Technicians supporting Webex users
• IT Professionals seeking knowledge in cloud-based communication services
• Project Managers involved in Webex deployments
• Security Professionals managing secure access with SSO
• Cloud Solutions Architects working on Cisco platforms
• DevOps Engineers involved in Webex service operations and provisioning

Learning Objectives - What you will Learn in this Configuring and Administering Cisco WEBEX (Meetings, Calling, and Messaging) in the Cisco?

Introduction to Learning Outcomes and Concepts Covered

Gain comprehensive skills in configuring and administering Cisco Webex services, including meetings, calling, and messaging, through hands-on experience with Webex Control Hub, network planning, and integration with enterprise environments.

Learning Objectives and Outcomes

• Understand the architecture and capabilities of Cisco Webex services, including meetings, hybrid services, messaging, and calling.
• Learn to configure and manage the Webex Control Hub, including organization settings, user and device management, and administration panels.
• Assess and plan network requirements to ensure a high-quality Webex user experience across various network environments.
• Deploy and configure Webex Room Systems, including the Desk Series, Room Kits, Board Pro, and device management.
• Gain proficiency in scheduling, starting, and administering Webex Meetings, and customizing meeting templates for different use cases.
• Set up Webex Hybrid Calendaring Services for seamless integration with enterprise calendaring systems.
• Configure Webex Calling with a focus on understanding architectures, features, provisioning, and emergency call handling.
• Implement directory synchronization and single sign-on (SSO), integrating Azure AD and other identity providers with Webex.
• Understand and configure Webex Edge services to extend cloud capabilities to on-premises devices and leverage hybrid calling.
• Learn about interoperability between Webex and third-party services, including Microsoft Teams, and understand different integration scenarios.