The Cisco Customer Success Manager (DTCSM) v2.0 course gives you the certainty and capability to satisfy the Customer Success Manager (CSM) job effectively, helping your clients acknowledge an incentive from their answers and accomplish their business results. The course offers experiential learning through down to earth practices utilizing circumstances dependent on genuine use cases and contextual analyses. In this exceptionally intuitive course, you can practice and pick up trust in satisfying center assignments utilizing best-practice apparatuses and procedures while getting input from the facilitator and your companions.
This course depends on the idea of the client lifecycle and how to improve that adventure, expanding the worth acknowledged by the client, and augmenting your probability to keep up their dedication and reestablish or extend their business openings. This course sets you up for the Cisco Customer Success Manager Specialist confirmation test.
This course will help you :
| Course Details | Schedule |
|---|---|
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Live Virtual Classroom (Instructor-Led)
Duration :
4 Days
(8 Days for 4 Hours/Day)
Fee : On Request
9 AM - 5 PM |
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Client's Location As per mutual convenience |
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Classroom Training (Available: London, Dubai, India, Sydney, Vancouver)
Duration : On RequestFee : On Request |
On Request |
| Special Solutions for Corporate Clients. Click here | |
After completion of this course, you will learn following topic :
Diagram
Customer Success Concepts
Enabling Success
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