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Cisco Customer Success Manager (DTCSM) v2.2 Course Overview

Cisco Customer Success Manager (DTCSM) v2.2 Course Overview

Overview of Cisco Customer Success Manager (DTCSM) v2.2 Course

The Cisco Customer Success Manager (DTCSM) v2.2 course prepares IT professionals for success in the evolving subscription economy. Participants will explore crucial customer and industry trends, gaining insights into the Customer Success role. Key learning objectives include effective customer engagement strategies and overcoming barriers to success.

The course emphasizes creating impactful success plans and implementing essential Customer Success Management activities. Participants will leave with practical skills to foster customer relationships, drive value, and ensure satisfaction. Enhance your expertise in Customer Success Management and position yourself for success in today's dynamic IT landscape.
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5.0

Course Level Intermediate

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