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Implementing Cisco Collaboration Core Technologies (CLCOR) v1.2 Course Overview

Implementing Cisco Collaboration Core Technologies (CLCOR) v1.2 Course Overview

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The Implementing Cisco Collaboration Core Technologies (CLCOR) v1.2 course is a comprehensive program designed to provide IT professionals with the skills and knowledge necessary to implement and maintain Cisco Collaboration solutions. The course covers infrastructure and design, focusing on key design elements of Cisco Collaboration architecture as described in the SRND/PA, the purpose and configuration of Edge devices like Expressway and Cisco Unified Border Element, and troubleshooting network components.

Learners will delve into protocols, codecs, and endpoints, addressing SIP conversations, codec negotiations, and deployment of SIP endpoints. The course also explores call signaling over IP networks, Cisco Unified Communications Manager LDAP, and Cisco IOS XE Gateway and Media Resources, equipping participants with the ability to configure voice gateway elements and ISDN PRI/BRI, and troubleshoot related issues.

With a strong emphasis on quality of service (QoS), the course teaches learners to identify and solve quality issues for voice and video, understand QoS requirements, and implement class models and DiffServ values for collaboration. Additionally, the course covers various collaboration applications including Cisco Unity Connection, Cisco Jabber, and Webex, as well as call control features such as globalized call routing and toll fraud prevention.

Upon completion, participants will be able to effectively manage and optimize Cisco Collaboration solutions, ensuring high-quality communication experiences. The CLCOR course is ideal for professionals seeking to enhance their collaboration technology expertise or preparing for the CCNP Collaboration certification.

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Target Audience for Implementing Cisco Collaboration Core Technologies (CLCOR) v1.2

The Implementing Cisco Collaboration Core Technologies (CLCOR) v1.2 course is designed for professionals seeking to enhance their skills in Cisco Collaboration solutions.


  • Network administrators and engineers responsible for managing voice and video networks
  • Unified communications managers and coordinators overseeing collaboration tools and infrastructure
  • Systems engineers who design and implement Cisco Collaboration technology solutions
  • Voice and collaboration architects tasked with designing converged networks
  • Collaboration engineers specializing in Cisco Unified Communications solutions
  • IT professionals preparing for the Cisco CCNP Collaboration certification
  • Support technicians and entry-level engineers aiming to specialize in communication technologies
  • Cisco integrators and partners needing in-depth knowledge of Cisco Collaboration technologies
  • Network designers who need to understand the components and architecture of Cisco Collaboration solutions
  • Technical decision-makers evaluating Cisco Collaboration technologies for organizational needs


Learning Objectives - What you will Learn in this Implementing Cisco Collaboration Core Technologies (CLCOR) v1.2?

Introduction to Learning Outcomes:

The Implementing Cisco Collaboration Core Technologies (CLCOR) v1.2 course empowers students with expertise in Cisco Collaboration solutions, focusing on infrastructure design, call control, and quality of service.

Learning Objectives and Outcomes:

  • Understand and describe the Cisco Collaboration architecture's design elements, including the role of Edge devices like Expressway and CUBE.
  • Configure and troubleshoot network components to support and optimize Cisco Collaboration solutions.
  • Analyze and resolve elements of a SIP conversation, ensuring effective communication and collaboration.
  • Select and configure appropriate collaboration codecs for various scenarios and perform codec negotiations.
  • Deploy and troubleshoot SIP endpoints, enhancing collaboration endpoint reliability.
  • Implement Cisco Unified Communications Manager digit analysis, globalized call routing, and toll fraud prevention.
  • Define and apply Quality of Service (QoS) requirements to maintain voice and video quality across the network.
  • Configure voice gateways, ISDN PRI/BRI, MGCP, and identify suitable media resources for collaboration deployments.
  • Deploy and configure collaboration applications like Cisco Unity Connection and Cisco Jabber, including mailbox setup and call handlers.
  • Establish an understanding of collaboration edge architecture and the configuration of security features to protect against toll fraud.

These objectives ensure that students completing the course will have a robust set of skills necessary for implementing and managing Cisco's Collaboration solutions effectively within their organizations.

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