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Administering Cisco Unified Communication Manager v10.0 Course Overview

Administering Cisco Unified Communication Manager v10.0 Course Overview

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The Administering Cisco Unified Communication Manager v10.0 course is designed to equip IT professionals with the necessary skills to manage and configure Cisco's leading communication platform. Throughout the course, participants will learn essential administration tasks, including user management, device configuration, and troubleshooting techniques.

Key learning objectives focus on developing proficiency in interfacing with Cisco tools and mastering the foundational aspects of the Unified Communication Manager. By the end of the course, attendees will be able to effectively implement and maintain communication services, ensuring seamless team collaboration and enhanced productivity within their organizations. This practical knowledge is vital for anyone looking to excel in IT communication management.

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Course Prerequisites

Prerequisites for Administering Cisco Unified Communication Manager v10.0 Course


To ensure a successful learning experience in the Administering Cisco Unified Communication Manager v10.0 course, students are encouraged to have the following minimum prerequisites:


  • Basic understanding of networking principles and concepts, including IP addressing and subnetting.
  • Familiarity with general telecommunications concepts and voice over IP (VoIP) fundamentals.
  • Knowledge of Cisco Unified Communications solutions and their components is beneficial, but not mandatory.
  • Experience with Windows-based operating systems and basic command-line interface navigation.

By having this foundational knowledge, students will be better equipped to grasp the course material and successfully engage with the training content. We look forward to supporting your learning journey in this essential area of IT!


Target Audience for Administering Cisco Unified Communication Manager v10.0

Administering Cisco Unified Communication Manager v10.0 equips IT professionals with the skills to manage and administer Cisco’s communication solutions, essential for modern enterprise environments.


  • Network Administrators
  • VoIP Engineers
  • Telecommunication Specialists
  • Systems Administrators
  • IT Support Technicians
  • Unified Communications Managers
  • IT Project Managers
  • Network Analysts
  • Telecommunications Analysts
  • Technical Support Engineers
  • Business Communication Managers
  • IT Trainers and Educators


Learning Objectives - What you will Learn in this Administering Cisco Unified Communication Manager v10.0?

Introduction:
The Administering Cisco Unified Communication Manager v10.0 course equips students with essential skills to manage and configure Cisco Unified Communication Manager effectively, focusing on key administration tasks and system optimization.

Learning Objectives and Outcomes:

  • Understand the architecture and components of Cisco Unified Communication Manager.
  • Configure and manage users and phones in the system.
  • Implement and manage dial plans and call routing.
  • Monitor and troubleshoot Cisco Unified Communication Manager operations.
  • Manage voice gateways and endpoints for optimal performance.
  • Deploy and configure Cisco Unified Mobility features.
  • Ensure security and compliance within Cisco Unified Communication environments.
  • Utilize Cisco Unified Communication Manager tools for reporting and analytics.
  • Support integration with other applications and services.
  • Implement system backups and disaster recovery procedures.

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