Join Our Certified Agile Service Manager (CASM)® Course - Most Sought After in 2021

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Certified Agile Service Manager (CASM)® Course Overview

Certified Agile Service Manager (CASM)® certification is a validation of a professional's competency in applying Agile practices in service management. It focuses on adapting and implementing Agile and Scrum methodologies in service-oriented environment, ensuring effective delivery of IT services. The CASM® certification acknowledges the skills to foster teamwork, streamline communication, enhance flexibility and boost productivity. Industries employ CASM® certified professionals to align their service management processes with Agile principles to improve service delivery speed and meet changing customer requirements. The certification emphasizes on leadership, collaboration, continuous improvement and customer satisfaction.


The 1-on-1 Advantage

Get 1-on-1 session with our expert trainers at a date & time of your convenience.

Flexible Dates

Start your session at a date of your choice-weekend & evening slots included, and reschedule if necessary.

4-Hour Sessions

Training never been so convenient- attend training sessions 4-hour long for easy learning.

Destination Training

Attend trainings at some of the most loved cities such as Dubai, London, Delhi(India), Goa, Singapore, New York and Sydney.
Live Online Training (Duration : 2 Days - 16 Hours)
We Offer :
  • 1-on-1 Public - Select your own start date. Other students can be merged.
  • 1-on-1 Private - Select your own start date. You will be the only student in the class.

1500 + If you accept merging of other students. Per Participant (Include Exam) Incl. Official Course-Book & excluding VAT/GST
4 Hours
8 Hours
Week Days

Start Time : At any time

12 AM
12 PM

1-On-1 Training is Guaranteed to Run (GTR)
Group Training
1200 (Include Exam) Per Participant Incl. Official Course-Book & excluding VAT/GST
Dubai (GTR)
06 - 07 Mar
10:00 AM - 05:30 PM GST Gulf
(8 Hours/Day)
Gurgaon (GTR)
07 - 08 Mar
09:00 AM - 05:00 PM IST
(8 Hours/Day)
Gurgaon (GTR)
20 - 21 Mar
09:00 AM - 05:00 PM IST
(8 Hours/Day)
Gurgaon (GTR)
26 - 27 Mar
09:00 AM - 05:00 PM IST
(8 Hours/Day)
Gurgaon (GTR)
01 - 02 Apr
09:00 AM - 05:00 PM IST
(8 Hours/Day)
+ If you accept merging of other students.
Course Prerequisites
  • Completion of pre-class assignment
  • Familiarity with IT service management processes & ITIL is recommended

Target Audience for Certified Agile Service Manager (CASM)® Certification Training

- IT professionals engaged in project management
- Individuals interested in implementing agile methodologies in service management
- IT Service Managers seeking certification in agile methodologies
- Process Owners and Process Managers
- Employees seeking to advance their career in IT service management
- Companies seeking to improve their IT service delivery and management tactics.

Why Choose Koenig for Certified Agile Service Manager (CASM)® Certification Training?

- Certified Instructors: Koenig ensures the best learning experience by providing instructors who are certified in Agile Service Management.
- Career Boost: CASM training can enrich your resume and provide a boost to your career prospects.
- Customized Training Programs: Koenig adapts its training programs to suit an individual participant's needs.
- Affordable Pricing: The courses offered by Koenig are competitively priced, making them affordable for many.
- Top Training Institute: Koenig is a renowned institute for IT Training that ensures quality education.
- Flexible Dates: Training schedules can be adjusted as per the convenience of the trainee.
- Instructor-Led Online Training: Online training led by certified instructors ensures a smooth and efficient learning experience.
- Wide Range of Courses: Various courses in different domains are offered at Koenig.
- Accredited Training: Koenig's Agile Service Manager course is certified and recognized worldwide.
All these features combined make Koenig an ideal platform to pursue the CASM training.

Certified Agile Service Manager (CASM)® Skills Measured

After completing Certified Agile Service Manager (CASM)® certification training, an individual will gain a deep understanding of Agile Service Management, Scrum, and process improvement techniques. They will acquire skills that include managing and leading Agile teams, enhancing customer satisfaction through Agile approaches, and aligning IT services with changing business needs. They can improve service quality, accelerate service delivery, and boost the efficiency of business processes. This certification also develops their ability to integrate Agile and IT Service Management (ITSM) practices in their workplace.

Top Companies Hiring Certified Agile Service Manager (CASM)® Certified Professionals

Leading tech organizations like IBM, Accenture, Cognizant, Deloitte, Capgemini, and Cisco frequently hire Certified Agile Service Manager (CASM)® specialists to streamline their workflow. These companies value CASM-certified professionals for their expertise in agile service management, enabling quicker adaptability to market changes and customer needs.

Learning Objectives - What you will Learn in this Certified Agile Service Manager (CASM)® Course?

The learning objectives of the Certified Agile Service Manager (CASM)® course are primarily aimed at understanding the importance of agile service management and its application in a dynamic environment. Participants will learn about Agile and Scrum methodologies, various roles, artifacts, events in an Agile Service Management environment. Emphasis will also be on recognizing the need for frequent, iterative service performance reviews. They will understand the use of Agile practices in an IT Service Management context and learn to design and implement effective feedback loops. Furthermore, they will learn how to implement Agile in their own specific work environment.
Student Name Feedback
Arjun Patel
I'm thankful for the trainer for providing best of her knowledge. She was actively answering all the questions I had. It proved her expertise knowledge & confidence about the subject. It was an interactive session. Looking forward to for any future sessions.


You can buy online from the page by clicking on "Buy Now". You can view alternate payment method on payment options page.
Yes, Koenig Solutions is a DevOps Institute Learning Partner
Yes, we also offer weekend classes.
You will receive the letter of course attendance post training completion via learning enhancement tool after registration.
Yes, we do. For details go to flexi
Buy-Now. Pay-Later option is available using credit card in USA and India only.
Yes you can request your customer experience manager for the same.
Yes you can.
1-on-1 Public - Select your start date. Other students can be merged.
1-on-1 Private - Select your start date. You will be the only student in the class.
Yes, course requiring practical include hands-on labs.
Yes, Koenig follows a BYOL(Bring Your Own Laptop) policy.
It is recommended but not mandatory. Being acquainted with the basic course material will enable you and the trainer to move at a desired pace during classes.You can access courseware for most vendors.
Yes, this is our official email address which we use if a recipient is not able to receive emails from our email address.
Yes, you can pay from the course page and flexi page.
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We use the best standards in Internet security. Any data retained is not shared with third parties.
You can request a refund if you do not wish to enroll in the course.
To receive an acknowledgment of your online payment, you should have a valid email address. At the point when you enter your name, Visa, and other data, you have the option of entering your email address. Would it be a good idea for you to decide to enter your email address, confirmation of your payment will be emailed to you.
After you submit your payment, you will land on the payment confirmation screen.It contains your payment confirmation message. You will likewise get a confirmation email after your transaction is submitted.
We do accept all major credit cards from Visa, Mastercard, American Express, and Discover.
Credit card transactions normally take 48 hours to settle. Approval is given right away; however,it takes 48 hours for the money to be moved.
Yes, we do accept partial payments, you may use one payment method for part of the transaction and another payment method for other parts of the transaction.
Yes, if we have an office in your city.
Yes, we do offer corporate training More details
Yes, we do.
You can pay through debit/credit card or bank wire transfer.

Prices & Payments

Yes of course.
Yes, We are

Travel and Visa

Yes we do after your registration for course.

Food and Beverages



All our trainers are fluent in English . Majority of our customers are from outside India and our trainers speak in a neutral accent which is easily understandable by students from all nationalities. Our money back guarantee also stands for accent of the trainer.
Says our CEO-
“It is an interesting story and dates back half a century. My father started a manufacturing business in India in the 1960's for import substitute electromechanical components such as microswitches. German and Japanese goods were held in high esteem so he named his company Essen Deinki (Essen is a well known industrial town in Germany and Deinki is Japanese for electric company). His products were very good quality and the fact that they sounded German and Japanese also helped. He did quite well. In 1970s he branched out into electronic products and again looked for a German name. This time he chose Koenig, and Koenig Electronics was born. In 1990s after graduating from college I was looking for a name for my company and Koenig Solutions sounded just right. Initially we had marketed under the brand of Digital Equipment Corporation but DEC went out of business and we switched to the Koenig name. Koenig is difficult to pronounce and marketeers said it is not a good choice for a B2C brand. But it has proven lucky for us.” – Says Rohit Aggarwal (Founder and CEO - Koenig Solutions)
Medical services in India are at par with the world and are a fraction of costs in Europe and USA. A number of our students have scheduled cosmetic, dental and ocular procedures during their stay in India. We can provide advice about this, on request.
Yes, if you send 4 participants, we can offer an exclusive training for them which can be started from Any Date™ suitable for you.