Core DDI Advanced Troubleshooting (CDAT) Course Overview

Core DDI Advanced Troubleshooting (CDAT) Course Overview

The Core DDI Advanced Troubleshooting (CDAT) course is an intensive training program designed to equip learners with the skills needed to diagnose and resolve complex issues within the Infoblox core network services, including DNS, DHCP, and IP address management (IPAM). This course delves into the Infoblox support structure, troubleshooting methodologies, and advanced concepts for maintaining network continuity.

Through a series of modules, participants will learn about network connectivity challenges, interpreting support bundles, managing high availability (HA) pairs, and maintaining the integrity of a Grid environment. By understanding the common and uncommon issues that can occur within a Grid, learners will be prepared to tackle DNS and DHCP problems, employing strategic troubleshooting techniques.

Additionally, the course puts a strong emphasis on real-world application, giving learners the chance to apply their knowledge to actual scenarios and understand recovery methods to ensure network resilience. By the end of the CDAT course, participants will have a comprehensive understanding of how to address and rectify critical network service issues, ensuring minimal downtime and optimal performance in their Infoblox environments.

This is a Rare Course and it can be take up to 3 weeks to arrange the training.

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  • Live Online Training (Duration : 16 Hours)
  • Per Participant
  • Guaranteed-to-Run (GTR)
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Classroom Training price is on request

  • Live Online Training (Duration : 16 Hours)
  • Per Participant

♱ Excluding VAT/GST

Classroom Training price is on request

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Course Prerequisites

To ensure that participants are well-prepared to tackle the Core DDI Advanced Troubleshooting (CDAT) course content and to get the most out of the training, the following prerequisites are recommended:


  • Basic Understanding of Networking: Familiarity with the fundamental concepts of networking, including TCP/IP protocols, subnetting, and routing.


  • Experience with DDI Solutions: Prior hands-on experience with DNS, DHCP, and IP address management (DDI) solutions. A foundational grasp of how these services operate is crucial for troubleshooting.


  • Knowledge of Infoblox Core Services: An operational understanding of Infoblox core services is beneficial, as this course delves into advanced troubleshooting of these services.


  • Familiarity with Infoblox Grid Technology: Previous exposure to Infoblox Grid configuration and management will help in understanding the troubleshooting and maintenance aspects covered in the course.


  • System Administration Skills: Basic system administration skills, including command-line interface proficiency and understanding of system logs, are important for navigating and diagnosing issues.


  • Problem-Solving Mindset: An analytical approach to problem-solving will enable participants to effectively apply troubleshooting strategies taught in the course.


  • Willingness to Learn: A commitment to engage with the course material and actively participate in hands-on exercises and discussions.


By meeting these prerequisites, students will be well-equipped to take on the CDAT course and maximize their learning experience. Please note that while these prerequisites are not mandatory, they serve as guidelines to help ensure students have the necessary background to successfully engage with the advanced material covered in the course.


Target Audience for Core DDI Advanced Troubleshooting (CDAT)

  1. The Core DDI Advanced Troubleshooting course is designed for IT professionals seeking expertise in Infoblox systems and network service issues.


  2. Job roles and audience for the CDAT course:


  • Network Engineers
  • Systems Administrators
  • IT Support Specialists
  • Infoblox Administrators
  • Network Operations Center (NOC) Personnel
  • Security Engineers
  • Infrastructure Architects
  • Technical Support Engineers
  • Network Analysts
  • Network Consultants who specialize in DNS/DHCP/IPAM solutions
  • IT Professionals aiming for a career in network services management and troubleshooting


Learning Objectives - What you will Learn in this Core DDI Advanced Troubleshooting (CDAT)?

Introduction to the Course's Learning Outcomes and Concepts Covered

The Core DDI Advanced Troubleshooting (CDAT) course equips students with advanced skills to diagnose and resolve complex issues in Infoblox environments, focusing on support processes, network connectivity, HA, Grid, DNS, and DHCP.

Learning Objectives and Outcomes

  • Understand the Infoblox support processes and utilize the appropriate tools for issue resolution.
  • Gain proficiency in troubleshooting network connectivity related to Infoblox services.
  • Learn to analyze and interpret the Infoblox support bundle for expedited problem-solving.
  • Acquire the skills to build and troubleshoot high-availability (HA) pairs to ensure system resilience.
  • Develop expertise in constructing and resolving issues within the Infoblox Grid architecture.
  • Recognize common Grid behaviors and issues, and learn effective resolution strategies.
  • Master DNS troubleshooting techniques and learn to address frequent DNS problems efficiently.
  • Hone DHCP troubleshooting skills and learn methods to fix prevalent DHCP issues.
  • Apply theoretical knowledge to real-life scenarios, enhancing practical troubleshooting acumen.
  • Understand recovery methods to restore service and maintain Infoblox system integrity in various situations.