Become an Expert in Business Communication with our Course

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Business Communication Course Overview

Business Communication is a course that helps prepare students to communicate effectively in different professional contexts. This course provides students with the knowledge and skills to communicate effectively and efficiently within a business setting. Students learn the fundamentals of how to communicate with others in the workplace, understand the different forms of communication, know the appropriate professional language to use, and develop an awareness of the social, cultural, and legal aspects of communication. Additionally, this course teaches students techniques for effective listening and understanding, techniques for persuasion and negotiation, and how to handle conflict in the workplace. The course culminates with a project in which students will apply their knowledge of business communication to a real-world situation.

The 1-on-1 Advantage

Get 1-on-1 session with our expert trainers at a date & time of your convenience.

Flexible Dates

Start your session at a date of your choice-weekend & evening slots included, and reschedule if necessary.

4-Hour Sessions

Training never been so convenient- attend training sessions 4-hour long for easy learning.

Destination Training

Attend trainings at some of the most loved cities such as Dubai, London, Delhi(India), Goa, Singapore, New York and Sydney.

You will learn:

Module 1: Introduction
  • Course Objective
  • What is Communication?
  • The Process of Communication
  • Definitions of Communications
  • Importance of Communication in Society
  • Importance of Communication in Business
  • What are Interpersonal Skills?
  • Components of Interpersonal Skills
  • Aggressive
  • Passive
  • Manipulative
  • Assertive
  • Communication as we read
  • In Layman’s Lexicon terms
  • As per R.W. Griffin
  • As per AMA (American Management Association)
  • Construct and Foster Sustainable and Productive Relationship
  • Give Space to Innovations
  • Help Build an Effective Team
  • Effective Management
  • Contributes to the Overall Growth of the Organization
  • Completeness of the Message
  • Clearness and Integrity of the Message
  • Conciseness of the Message
  • Consideration of Physical Setting and the Recipient
  • Clarity of the Message
  • Courtesy to be Maintained.
  • Correctness of the Message
  • What is Effective Business Communication
  • Methods of Effective Business Communication
  • Effective Oral Business Communication
  • Effective Written Business Communication
  • Verbal, Non-Verbal
  • Formal, Informal
  • Upward and Downward
  • Grapevine (Person to Person, Gossip Like)
  • Different elements in the Process of Communication / Communication Process Model
  • Types of Feedback
  • Aristotle or One way
  • Transaction or Give & Take
  • Interactive Communication or Convergence (Integrating)
  • Components of Interactive Model in todays technological world (Bots, ATMS, IVR, etc)
  • What are Barriers?
  • Barriers caused by the sender
  • Barriers in Message Transmission
  • Problem in Reception
  • Problem in Receiver Comprehension
  • Linguistic / Semantic Barriers
  • Socio-Cultural Barriers
  • Psychological Barriers
  • Physical Barrier
  • Dealing with Barriers
Live Online Training (Duration : 24 Hours)
We Offer :
  • 1-on-1 Public - Select your own start date. Other students can be merged.
  • 1-on-1 Private - Select your own start date. You will be the only student in the class.

1500 + If you accept merging of other students. Per Participant & excluding VAT/GST
4 Hours
8 Hours
Week Days

Start Time : At any time

12 AM
12 PM

1-On-1 Training is Guaranteed to Run (GTR)
Group Training
1100 Per Participant & excluding VAT/GST
02 - 04 Oct
09:00 AM - 05:00 PM CST
(8 Hours/Day)
06 - 08 Nov
09:00 AM - 05:00 PM CST
(8 Hours/Day)
Course Prerequisites

The prerequisites for business communication training vary depending on the provider, but generally speaking, individuals should possess a basic knowledge of English reading, writing and speaking. Additionally, a certain level of familiarity with computers and other technology, such as the Internet and email, is often recommended. Individuals may also need to have attention to detail, organizational skills, and some knowledge of marketing and customer service.

Target Audience

The target audience for a business communication training course would be any individual working in a professional environment and in need of better communication skills to help them perform their role
This could include managers, executives, or even administrative staff
Higher-level employees may need to be more attuned to communication within the workplace, while members of the administrative staff may need specialized methods of communication to effectively interact with customers or clients
The primary goal of this course is to teach effective interpersonal and written communication in a workplace setting, with the understanding that proper communication is vital to success
Participants will include learners with different levels of skills, education, and experience, so it is important to tailor the course accordingly
The course should also appeal to both experienced business professionals as well as those just starting to hone their communication skills

Learning Objectives of Business Communication

1. Learn how to craft effective messages using correct writing techniques.
2. Understand how nonverbal communication and presentation skills can be used to supplement written communication.
3. Develop an awareness of the various institutions and ways in which communication can be conducted.
4. Learn how to create messages tailored to specific audiences.
5. Understand tone and phrasing as used in professional communication.
6. Develop the ability to negotiate successful outcomes via communication.
7. Enhance the ability to reflect and evaluate communication methods.
8. Know how to craft persuasive and convincing messages.
9. Learn to analyze audience needs and adjust communication accordingly.
10. Develop the skills required to resolve communication-based issues and disputes.
Student Name Feedback
Mohd Hanzala Salim Jaffer
United States
A1. Very cheerful and enthusiastic trainer. She keeps you engaged throughout the training. Very well planned and thought out as well
United States
A1. She explains well and she is very interactive.
Rushil Vasantkumar Sawant
United States
A1. Today's session has immensely boosted my knowledge about business etiquettes and what are the do's and don'ts for any organization. I'm sure it will be helping me out a lot when I reflect back on this and use these tips in my everyday working life. The way that various games were conducted during the session made it very interactive and keep me engaged throughout the session. The high level of experience, preparation and dedication was clearly visible. To put it simply, it was an extremely interactive and informative session. The knowledge gained will be very helpful and I would definitely attend another such session again!
Sushil Kumar G N
United States
A1. Train like this to many freshers.
Saurav Darshansingh Bisht
United States
A1. i never sat for straight for 8 hour without sleeping but i did for this one, the training was very interactive and had a lot of fun. Thank You Prerna You are Amazing
Neha Aadke
United States
A1. The Energy and dedication in the session is just awesome.
Rushikesh Shivanand Sose
United States
A1. interactive way of teaching and also i like the explaining things and teaching skills
United States
A1. I learnt many new things . Trainer motivated us .
Monika Ahlawat
United States
A1. Mam you are doing an excellent work.
Princi Tyagi
United States
A1. She give her best and she has done awesome job.


1-on-1 Public - Select your start date. Other students can be merged.
1-on-1 Private - Select your start date. You will be the only student in the class.
You will receive the letter of course attendance post training completion via learning enhancement tool after registration.
Yes, course requiring practical include hands-on labs.
You can buy online from the page by clicking on "Buy Now". You can view alternate payment method on payment options page.
Yes, you can pay from the course page and flexi page.
Yes, the site is secure by utilizing Secure Sockets Layer (SSL) Technology. SSL technology enables the encryption of sensitive information during online transactions. We use the highest assurance SSL/TLS certificate, which ensures that no unauthorized person can get to your sensitive payment data over the web.
You can request a refund if you do not wish to enroll in the course.
Yes, we do accept partial payments, you may use one payment method for part of the transaction and another payment method for other parts of the transaction.
Yes, we also offer weekend classes.
Yes, we do offer corporate training More details
To receive an acknowledgment of your online payment, you should have a valid email address. At the point when you enter your name, Visa, and other data, you have the option of entering your email address. Would it be a good idea for you to decide to enter your email address, confirmation of your payment will be emailed to you.
After you submit your payment, you will land on the payment confirmation screen.It contains your payment confirmation message. You will likewise get a confirmation email after your transaction is submitted.
We do accept all major credit cards from Visa, Mastercard, American Express, and Discover.
Credit card transactions normally take 48 hours to settle. Approval is given right away; however,it takes 48 hours for the money to be moved.
We use the best standards in Internet security. Any data retained is not shared with third parties.
Yes, this is our official email address which we use if a recipient is not able to receive emails from our email address.
Buy-Now. Pay-Later option is available using credit card in USA and India only.
Yes you can request your customer experience manager for the same.
Yes you can.
Yes, we do. For details go to flexi
You can pay through debit/credit card or bank wire transfer.
Yes, Koenig follows a BYOL(Bring Your Own Laptop) policy.
It is recommended but not mandatory. Being acquainted with the basic course material will enable you and the trainer to move at a desired pace during classes.You can access courseware for most vendors.
Yes, we do.
Yes, if we have an office in your city.
Yes, fee excludes local taxes.
Yes, we do.
Schedule for Group Training is decided by Koenig. Schedule for 1-on-1 is decided by you.
In 1 on 1 Public you can select your own schedule, other students can be merged. Choose 1-on-1 if published schedule doesn't meet your requirement. If you want a private session, opt for 1-on-1 Private.
Duration of Ultra-Fast Track is 50% of the duration of the Standard Track. Yes(course content is same).

Prices & Payments

Yes of course.
Yes, We are

Travel and Visa

Yes we do after your registration for course.

Food and Beverages



Yes, if you send 4 participants, we can offer an exclusive training for them which can be started from Any Date™ suitable for you.
All our trainers are fluent in English . Majority of our customers are from outside India and our trainers speak in a neutral accent which is easily understandable by students from all nationalities. Our money back guarantee also stands for accent of the trainer.
Medical services in India are at par with the world and are a fraction of costs in Europe and USA. A number of our students have scheduled cosmetic, dental and ocular procedures during their stay in India. We can provide advice about this, on request.
Says our CEO-
“It is an interesting story and dates back half a century. My father started a manufacturing business in India in the 1960's for import substitute electromechanical components such as microswitches. German and Japanese goods were held in high esteem so he named his company Essen Deinki (Essen is a well known industrial town in Germany and Deinki is Japanese for electric company). His products were very good quality and the fact that they sounded German and Japanese also helped. He did quite well. In 1970s he branched out into electronic products and again looked for a German name. This time he chose Koenig, and Koenig Electronics was born. In 1990s after graduating from college I was looking for a name for my company and Koenig Solutions sounded just right. Initially we had marketed under the brand of Digital Equipment Corporation but DEC went out of business and we switched to the Koenig name. Koenig is difficult to pronounce and marketeers said it is not a good choice for a B2C brand. But it has proven lucky for us.” – Says Rohit Aggarwal (Founder and CEO - Koenig Solutions)