Live Online Style Video +Live Instructor + Official Course-Book + Hands-on Labs


  1. 6 months access to videos.
  2. Access via Laptop, Tab, Mobile, and Smart TV.
  3. Certificate of Completion.
  4. Official Course-Book
  5. 20+ Tests Questions (Qubits42)

We do not have video for this course. It will take 48 hours to deliver.

You can also purchase an annual plan for USD 999. For one year, all Flexi Videos will be free for you. Buy Annual Plan

Flexi Video

USD 199

Official Course-Book Instructor Hand-outs





USD 199

100% Refund for Flexi Video (Course-Book is non-refundable) if user is not satisfied with the Video and seeks refund within 30 days of purchase.

Download Course Contents
Module 1: Introduction
  • Course Objective
  • What is Communication?
  • The Process of Communication
  • Definitions of Communications
  • Importance of Communication in Society
  • Importance of Communication in Business
  • What are Interpersonal Skills?
  • Components of Interpersonal Skills
  • Aggressive
  • Passive
  • Manipulative
  • Assertive
  • Communication as we read
  • In Layman’s Lexicon terms
  • As per R.W. Griffin
  • As per AMA (American Management Association)
  • Construct and Foster Sustainable and Productive Relationship
  • Give Space to Innovations
  • Help Build an Effective Team
  • Effective Management
  • Contributes to the Overall Growth of the Organization
  • Completeness of the Message
  • Clearness and Integrity of the Message
  • Conciseness of the Message
  • Consideration of Physical Setting and the Recipient
  • Clarity of the Message
  • Courtesy to be Maintained.
  • Correctness of the Message
  • What is Effective Business Communication
  • Methods of Effective Business Communication
  • Effective Oral Business Communication
  • Effective Written Business Communication
  • Verbal, Non-Verbal
  • Formal, Informal
  • Upward and Downward
  • Grapevine (Person to Person, Gossip Like)
  • Different elements in the Process of Communication / Communication Process Model
  • Types of Feedback
  • Aristotle or One way
  • Transaction or Give & Take
  • Interactive Communication or Convergence (Integrating)
  • Components of Interactive Model in todays technological world (Bots, ATMS, IVR, etc)
  • What are Barriers?
  • Barriers caused by the sender
  • Barriers in Message Transmission
  • Problem in Reception
  • Problem in Receiver Comprehension
  • Linguistic / Semantic Barriers
  • Socio-Cultural Barriers
  • Psychological Barriers
  • Physical Barrier
  • Dealing with Barriers

Learn more about Koenig. Download Presentation Buy Other Flexi


Yes, you can pay from this web page.
Yes, the site is secure by utilizing Secure Sockets Layer (SSL) Technology. SSL technology enables the encryption of sensitive information during online transactions. We use the highest assurance SSL/TLS certificate, which ensures that no unauthorized person can get to your sensitive payment data over the web.
We use the best standards in Internet security. Any data retained is not shared with third parties.
You will be provided access to LET ( Learning Enhancement Tool), where you will get the links to access all your purchases.
Flexi video for the new version will be provided free of cost.
6 months from the date of delivery.
Yes, you do. Flexi Videos do not include Course-Book or Labs.
Yes, contact us for corporate packages.
Yes, Course-Book and Lab are not included in the annual plan. All Flexi videos are included.
It is only for one user.
Videos can only be streamed and not downloaded.
We do not track the pass rate of Flexi students. However, we trust it will be lower than for Live Online.
Presently, Flexi is only available in English.
It’s a unique subscription plan where customers can avail unlimited Flexi courses within a year.
The subscription plan is valid for 1 year from the date of purchase.
No, this is limited to one user and its non-transferable.

Feedbacks from Clients