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Master Business Applications Certification

Design and configure financial, sales, and inventory modules in Dynamics 365 Business Central; Koenig delivers hands-on labs and official curriculum to prepare for the MB-800 and MB-820 certifications.

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HCL Technologies
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PwC
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Bain & Company
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Business Applications

Explore Business Applications certification and training courses — delivered live by certified instructors.

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Business Applications Certification Training with Koenig Solutions

Course Overview

What is Business Applications?

Business Applications is a category of integrated software solutions published by Microsoft under the Dynamics 365 suite, designed to streamline enterprise operations and enhance customer engagement through unified ERP and CRM capabilities. It addresses the challenge of disconnected data and processes by delivering AI-powered applications that connect finance, sales, operations, and service functions across organizations. Key components include Dynamics 365 Sales for managing customer relationships and closing deals efficiently, Dynamics 365 Customer Service for resolving support issues with automation, Dynamics 365 Field Service for coordinating on-site operations, Dynamics 365 Finance and Dynamics 365 Supply Chain Management for end-to-end financial and operational oversight, Dynamics 365 Commerce for unified retail experiences, Dynamics 365 Project Operations for service delivery management, Dynamics 365 Human Resources for workforce planning, and Dynamics 365 Business Central as an all-in-one ERP for small and midsize businesses. This technology is for business analysts, operations managers, CRM administrators, and functional consultants who need to integrate data across departments, automate workflows, and leverage AI-driven insights to improve decision-making and organizational efficiency.

Core Business Concepts

Understand financial management, sales, purchasing and inventory workflows in Business Central

Application Architecture

Identify SQL Database, Server and Web Server components in Business Central deployments

Development Environment

Use AL language in Visual Studio Code to build Business Central extensions

Security Model

Configure user roles, permissions, and access policies in Dynamics 365 environments

Data Integration

Connect Business Central with Microsoft 365, Power Platform and external systems

Lifecycle Management

Apply ALM practices using Azure DevOps for solution deployment and version control

Who Should Take This Course?

App Makers

Build no-code apps and automate workflows for team productivity

Business Analysts

Digitise approval workflows and automate reporting without code

Developers

Extend Power Platform with custom connectors and PCF components

Administrators

Manage environments, security policies and platform governance

Solution Architects

Design end-to-end solutions using Power Apps and Dataverse

Functional Consultants

Configure business solutions using Power Automate and Power Pages

Career Outcomes

What Business Applications Certification Opens Up For You

Based on industry data from certified Business Applications professionals worldwide

19%

Average salary increase for certified Business Applications professionals versus non-certified peers

Salary Impact
+24%

Average salary increase reported after obtaining a Business Applications certification

Typical Salary Range (Global)
Entry
$75,000–$95,000
Mid
$95,000–$120,000
Senior
$120,000–$145,000

*Source: Glassdoor / LinkedIn 2025

Job Roles
  • Business Analyst
  • Systems Analyst
  • Process Analyst
  • Requirements Analyst
  • Product Analyst
  • IT Business Analyst
  • Business Systems Analyst
  • Senior Business Analyst
  • Lead Business Analyst
  • Business Analysis Manager
  • Enterprise Analyst
  • Digital Transformation Analyst
Companies Hiring
Accenture EPAM Systems Moser Consulting TopBuild Corp Inabia Software & Consulting Cira Tek Inc Beta Eight Inc. FedEx Supply Chain The Azek Company Amazon JP Morgan Chase HSBC Group Salesforce Oracle Microsoft

and 5,000+ organisations worldwide seeking Business Applications certified professionals

The building blocks every Business Applications solution is made of

01
Dynamics 365 Sales
A CRM application that manages sales pipelines and customer interactions. Practitioners build lead-to-opportunity workflows, forecast models, and AI-driven engagement sequences.
02
Dynamics 365 Customer Service
A service management application that handles customer support cases and service requests. Practitioners build omnichannel contact centers, knowledge bases, and case resolution workflows.
03
Dynamics 365 Field Service
An operations application that schedules and dispatches field technicians. Practitioners build work order systems, asset maintenance plans, and mobile technician interfaces.
04
Dynamics 365 Finance
An ERP application that manages financial operations and reporting. Practitioners build general ledgers, budgeting models, accounts payable/receivable systems, and compliance controls.
05
Dynamics 365 Supply Chain Management
An ERP application that oversees procurement, production, and logistics. Practitioners build inventory systems, demand forecasts, manufacturing workflows, and warehouse operations.
06
Dynamics 365 Business Central
An integrated business management solution for small and midsize organizations. Practitioners build financial, operational, and customer management systems in a unified environment.
Cloud Data Stores
Business Applications leverage Microsoft Dataverse alongside Azure SQL, Azure Blob Storage, and Azure Data Lake for scalable data processing. This architecture ensures reliable ingestion, transformation, and synchronization of critical enterprise data for high-performance workflows.
Integration Connectors
Business Applications provide over 1,000+ pre-built connectors for secure, standardized links to Power Platform and third-party systems. Professionals automate complex workflows with Salesforce, MySQL, and Oracle DB using streamlined entity and action operations.
✦ Sample Certificate

Your Business Applications Certification Awaits

See what your official Business Applications certification looks like. Download a sample — then let our advisors map the fastest path to earning the real one.

Sample Business Applications certification issued by Koenig Solutions — official Microsoft Authorized Learning Partner
🔒 Fill your details to unlock
Free · No credit card · Instant download
Learning Formats

Learning That Fits Your Life

Four formats. One quality standard. Every option comes with the same expert instructors, official courseware, and money-back guarantee.

Classroom Training Most Popular

Classroom Training

Traditional, instructor-led learning in popular global destinations.

Classroom Training

  • Hands-on lab sessions
  • Face-to-face with expert instructors
  • Global training centers
Live Online Classes Best Value

Live Online Classes

Flexible virtual learning with expert instructors from the comfort of your own space.

Live Online Classes

  • Live instructor-led sessions
  • Interactive Q&A & labs
  • Train from anywhere
Fly-Me-A-Trainer (FMAT) Fastest

Fly-Me-A-Trainer (FMAT)

Flexible on-site learning for larger groups. Fly an expert to your location anywhere in the world.

Fly-Me-A-Trainer (FMAT)

  • Expert trainer at your site
  • Custom schedule & pace
  • Any location worldwide
Flexi (Self-Paced) Most Flexible

Flexi (Self-Paced)

Self-paced learning with edited lectures, courseware, hands-on labs, and optional doubt clearing sessions.

Flexi (Self-Paced)

  • Edited video lectures
  • Hands-on labs & courseware
  • Optional doubt clearing sessions
1-on-1 Training Most Focused

1-on-1 Training

Dedicated instructor assigned exclusively to you for maximum personalisation and knowledge retention.

1-on-1 Training

  • Personalised schedule
  • Instructor adapts to your pace
  • Max knowledge retention
Customised Programmes Bespoke

Customised Programmes

Bespoke curricula tailored to your tech stack, business processes, and learning goals.

Customised Programmes

  • Custom course content
  • Fits your tech stack
  • Aligned to business goals
Webinar as a Service New

Webinar as a Service

Professionally hosted live webinars delivered to your global workforce at scale.

Webinar as a Service

  • Global workforce delivery
  • Live hosted sessions
  • Scalable & trackable
Qubits Assessment

Qubits

AI-powered assessments to benchmark skills, identify gaps, and measure training ROI.

Qubits

  • Skill benchmarking
  • Gap identification
  • Training ROI measurement
The Honest Comparison
How Koenig Stacks Up Against Every Alternative

Every factor that determines whether you actually pass your Business Applications exam — rated across every training format available.

Koenig
Official ALP Partner
12
/12 criteria ✓
ALP Provider
Other authorised partner
5
/12 criteria
Legacy Provider
Traditional classroom
2
/12 criteria
Self-Paced Platform
On-demand video
2
/12 criteria
Free Platform
Self-study / free tier
4
/12 criteria
Criteria Koenig ALP Provider Legacy Provider Self-Paced Platform Free Platform
Trainer Quality & Credentials
MCT-Certified Trainers
Live Instructor-Led Delivery Partial
1-on-1 Private Training
Microsoft Authorization
Official Microsoft ALP Status
Official Microsoft Courseware Partial
ESI / EA Credits Accepted Partial
Flexibility & Access
Any-Day / Flexi Start
On-Site or Fly-Me Trainer Partial Partial
Global Delivery Reach Partial Partial
Results & Trust
Exam Pass Rate 95% ~70–75% Not published Not tracked Variable
Entry Price (Fundamentals) ~$745 · best value ~$1,500+ ~$1,400+ $15-30/mo Free
Verified Learner Reviews 18,400+ · 4.9★ Limited Limited High volume N/A

Data sourced from public pricing pages and review platforms. Accurate as of March 2026. Partial = available in select regions only.

Recognition

Awards & Recognition

Recognized by global vendors and quality bodies for training excellence

10+
Awards & Certifications
6+
Global Partners
15 Yrs
Great Place to Work
Microsoft Partner of Year
Winner of Microsoft Training Services Partner of the Year Award

Winner of Microsoft Training Services Partner of the Year Award

2025
Winner of Microsoft's ANZ Superstar Campaign

Winner of Microsoft's ANZ Superstar Campaign

2024
Winner of Microsoft's Asia Superstar Campaign

Winner of Microsoft's Asia Superstar Campaign

2022
Finalist – AWS Partner of the Year

Finalist – AWS Partner of the Year

2024
Winner of EC-Council ATC of the Year Award

Winner of EC-Council ATC of the Year Award

2024
Winner of the PECB Titanium Partner Award

Winner of the PECB Titanium Partner Award

2024
Certified as a Great Place to Work
Great Place to Work

Certified as a Great Place to Work

2011–2025
Winner of RedHat Gold Partner of the Year – Non-Retail (GLS India)

Winner of RedHat Gold Partner of the Year – Non-Retail (GLS India)

2025
Winner of RedHat Gold Partner of the Year – Non-Retail (GLS India)

Winner of RedHat Gold Partner of the Year – Non-Retail (GLS India)

2024
Winner of the Red Hat Partner of the Year Award

Winner of the Red Hat Partner of the Year Award

2023
Reviews

What our 500K+ alumni say

Verified reviews from learners certified on Azure, AI, Security, and more.

18,400+
Verified Reviews
4.9 / 5
Average Rating
95%
Would Recommend
1M+
Professionals Trained
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified

    ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig’s on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client

    ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified

    ✓ Verified
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified

    ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig’s on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client

    ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified

    ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig’s structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert

    ✓ Verified
  • ★★★★★

    “As an L&D head I’ve used 5 training vendors. Koenig’s MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained

    ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified

    ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig’s structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert

    ✓ Verified
  • ★★★★★

    “As an L&D head I’ve used 5 training vendors. Koenig’s MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained

    ✓ Verified
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    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

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    Security Analyst

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    AI Engineer

    AI-102 Certified

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    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified

    ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig’s corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training

    ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified

    ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified

    ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig’s corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training

    ✓ Verified

Got Questions? We've Got Answers.

Everything you need to know about Business Applications certification training with Koenig Solutions.

Business Applications are integrated software platforms that manage core business operations such as CRM, ERP, finance, sales, and supply chain. They include Microsoft Dynamics 365, Power Platform, and related cloud services that enable automation, data analytics, and AI-driven decision-making across departments. These applications streamline processes and improve efficiency for small to large enterprises.
Business Applications training is designed for functional consultants, business analysts, project managers, and IT professionals managing CRM or ERP systems. It serves beginners with foundational knowledge and experienced users aiming to specialize in Dynamics 365 or Power Platform. Roles include sales operations, finance managers, and customer service leads seeking digital transformation skills.
Learners should have basic understanding of business processes in sales, finance, or customer service and familiarity with Microsoft 365 applications. No prior coding experience is required, but knowledge of data management and cloud concepts helps. For Dynamics 365 Business Central, understanding accounting principles is recommended to grasp financial configuration modules.
The training prepares candidates for Microsoft Certified: Dynamics 365 Business Central Functional Consultant Associate (Exam MB-800). This certification validates skills in configuring financials, sales, purchasing, and core operations in Business Central. It aligns with real-world implementation tasks for small and medium businesses using Dynamics 365.
The MB-800 exam includes 40–60 questions, including multiple-choice, scenario-based, and build-list formats, with a duration of 100 minutes. The passing score is 700 out of 1000, and the certification is valid for one year. Renewal requires passing a free online assessment on Microsoft Learn annually.
The training runs for 40 hours over five days and is delivered via live online instructor-led sessions, 1-on-1 private batches, or classroom training. Koenig offers Guaranteed-to-Run dates, Flexi self-paced options, and Fly-Me-a-Trainer for corporate groups. All formats include hands-on labs and post-training access for reinforcement.
Still have questions?
Talk to a Business Applications certification advisor — free, no obligation.
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Training Professionals
Across 50+ Countries

From our headquarters in India to training centers across UAE, Iraq, Saudi Arabia, UK, USA, Singapore, Australia, and more — Koenig delivers Microsoft certification training in 50+ countries.

50+
Countries
500K+
Trained
33+
Years
95%
Pass Rate
Koenig training locations worldwide