Avaya Aura Communication Manager Administration
The Avaya Aura Communication Manager Administration course equips telecommunications administrators and voice engineers with hands-on skills to configure, manage, and troubleshoot core Avaya Aura Communication Manager systems. Designed for IT professionals managing enterprise voice infrastructure, it solves the critical pain point of maintaining reliable, scalable communication services. With over 90% of Fortune 500 companies relying on Avaya for unified communications, demand for certified administrators remains high.
This course prepares learners for the Avaya 61451T certification exam, required for the Avaya Aura Communication Manager Administrator (ASAC-0038) credential. Koenig Solutions offers official vendor-authorized courseware and 30-day lab access, enabling mastery of real-world administration tasks. Graduates gain the expertise to optimize call routing, user features, and system security in enterprise environments.
Training Formats & Pricing
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Course Overview
The Avaya Aura Communication Manager Administration course by Avaya is a comprehensive training program designed for telecommunications professionals responsible for managing enterprise voice systems. This course prepares candidates for the 61451T - Administering Avaya Aura® Communication Manager Specialized Test and serves roles such as Communication Systems Administrator, Unified Communications Engineer, and Avaya Solutions Specialist. Participants gain essential skills in administering Avaya Aura Communication Manager, including dial plan configuration, endpoint management, and call routing. With Avaya technology supporting over 90% of Fortune 100 companies, demand for certified administrators remains strong across enterprise IT departments, managed service providers, and Avaya partners.
This course covers core Avaya technologies including Communication Manager (CM), System Manager, Session Manager, Avaya Site Administration (ASA), PuTTY, and Authentication, Authorization, and Accounting (AAA) Services. Through hands-on lab exercises conducted in a remote Avaya Aura lab environment, students configure real-world telephony features such as Hunt Groups, Call Forwarding, Bridged Call Appearance, and Meet-me Conferencing. Learners perform end-to-end administration tasks including setting up Class of Service (COS) and Class of Restriction (COR), configuring SIP and H.323 trunks, and implementing Alternate Route Selection (ARS) and Automatic Alternate Routing (AAR). A key project includes building a complete dial plan with feature access codes, endpoint registration, and call treatment policies to simulate enterprise deployment scenarios.
By completing the Avaya Aura Communication Manager Administration training, professionals prepare for the AXP On-Prem Technical Associate Implement (ASTA-7392) credential, a globally recognized certification that validates expertise in Avaya’s core communication platform. Certified individuals report salary increases of 15–20% over non-certified peers, with Avaya Implementation Specialists earning between $95,000 and $135,000 annually in the U.S. Koenig Solutions enhances this training with Guaranteed-to-Run scheduling, official Avaya courseware, and options for 1-on-1 instructor guidance, ensuring personalized mastery of complex configurations. Graduates are positioned to lead Avaya deployments, support mission-critical voice infrastructure, and advance into senior unified communications roles across enterprise and government sectors.
What You'll Learn
Skills You'll Gain
Prerequisites
- Basic understanding of Voice over IP (VoIP) technology and its role in modern communication systems
- Familiarity with telephony concepts like dial plans, call routing, and trunking to optimize network efficiency
- Knowledge of IP networking fundamentals such as TCP/IP, DNS, and DHCP to support Avaya Aura Communication Manager Administration
- Experience with Avaya Aura® System Manager for effective system administration and management
- Understanding of Class of Service (COS) and Class of Restriction (COR) to ensure quality and security in communication networks
- Hands-on experience with H.323 and SIP signaling protocols for seamless VoIP integration
Certification Exam
Everything you need to know about the Avaya Aura Communication Manager Administration certification exam
Course Curriculum
Structured learning with hands-on labs and real-world scenarios
1
Day 1– Avaya Aura Communication Manager Fundamentals
2
Day 2– User and Station Administration Mastery
3
Day 3– Call Features and Group Services
4
Day 4– Group Features and Call Routing
5
Day 5– Advanced Routing and System Maintenance
What's Included in Your Training
Every enrollment comes packed with resources to maximise your learning and exam success
Official Courseware
Exam Preparation Materials
Practice Test Questions (200+)
Certificate of Completion
Post-Training Support (30 days)
Session Recording Access
Free Rescheduling (7+ days notice)
Career Outcomes
of Avaya Aura Communication Manager Administration certified professionals report career advancement within 6 months
Salary Impact
Average salary increase reported after obtaining the Avaya Aura Communication Manager Administration certification
*Source: Glassdoor / LinkedIn 2025
Job Roles
- Avaya Aura Communication Manager Administrator
- Unified Communications Engineer
- Voice Network Engineer
- Telecom Administrator
- Communication Systems Specialist
- VoIP Administrator
Companies Hiring
and 5,000+ organizations worldwide seeking Avaya Aura Communication Manager Administration certified professionals
Course Student Reviews
Real results from IT professionals who trained with Koenig — rated 4.9/5 from 18,400+ verified reviews.
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★★★★★
“Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”
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“I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”
Enterprise Client ✓ Verified -
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“The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”
PL-300 Certified ✓ Verified -
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“From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”
AZ-305 Expert ✓ Verified -
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“As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”
100+ Learners Trained ✓ Verified -
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“SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”
SC-300 Certified ✓ Verified -
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“AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”
AI-102 Certified ✓ Verified -
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“DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”
DP-600 Certified ✓ Verified -
★★★★★
“Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”
AZ-400 Team Training ✓ Verified -
★★★★★
“Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”
AZ-104 Certified ✓ Verified -
★★★★★
“I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”
Enterprise Client ✓ Verified -
★★★★★
“The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”
PL-300 Certified ✓ Verified -
★★★★★
“From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”
AZ-305 Expert ✓ Verified -
★★★★★
“As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”
100+ Learners Trained ✓ Verified -
★★★★★
“SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”
SC-300 Certified ✓ Verified -
★★★★★
“AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”
AI-102 Certified ✓ Verified -
★★★★★
“DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”
DP-600 Certified ✓ Verified -
★★★★★
“Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”
AZ-400 Team Training ✓ Verified
-
★★★★★
“Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”
AZ-104 Certified ✓ Verified -
★★★★★
“I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”
Enterprise Client ✓ Verified -
★★★★★
“The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”
PL-300 Certified ✓ Verified -
★★★★★
“Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”
AZ-104 Certified ✓ Verified -
★★★★★
“I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”
Enterprise Client ✓ Verified -
★★★★★
“The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”
PL-300 Certified ✓ Verified
-
★★★★★
“From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”
AZ-305 Expert ✓ Verified -
★★★★★
“As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”
100+ Learners Trained ✓ Verified -
★★★★★
“SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”
SC-300 Certified ✓ Verified -
★★★★★
“From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”
AZ-305 Expert ✓ Verified -
★★★★★
“As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”
100+ Learners Trained ✓ Verified -
★★★★★
“SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”
SC-300 Certified ✓ Verified
-
★★★★★
“AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”
AI-102 Certified ✓ Verified -
★★★★★
“DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”
DP-600 Certified ✓ Verified -
★★★★★
“Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”
AZ-400 Team Training ✓ Verified -
★★★★★
“AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”
AI-102 Certified ✓ Verified -
★★★★★
“DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”
DP-600 Certified ✓ Verified -
★★★★★
“Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”
AZ-400 Team Training ✓ Verified
Frequently Asked Questions
Everything you need to know about the Avaya Aura Communication Manager Administration training course
Is the Avaya Aura Communication Manager Administration certification exam included in the training, and what is the exam fee?
What training formats are available for Avaya Aura Communication Manager Administration, and is Guaranteed-to-Run scheduling offered?
How long is lab access provided, and what type of lab environment is used for Avaya Aura Communication Manager Administration training?
What is Koenig's rescheduling and cancellation policy for Avaya Aura Communication Manager Administration training?
What is the format, number of questions, passing score, and time limit for the Avaya Aura Communication Manager Administration certification exam?
How long is the Avaya Aura Communication Manager Administration certification valid, and what is the renewal process?
What post-training support does Koenig provide after completing the Avaya Aura Communication Manager Administration course?
What are the prerequisites or prior experience needed for the Avaya Aura Communication Manager Administration course?
What is the average salary and career impact for professionals certified in Avaya Aura Communication Manager Administration?
How does instructor-led training for Avaya Aura Communication Manager Administration compare to self-study in terms of success and preparation?
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