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Apple Certified Mac Technician (ACMT) Course Overview

Apple Certified Mac Technician (ACMT) Course Overview

The Apple Certified Mac Technician (ACMT) course is designed to equip learners with the essential skills for servicing Macintosh computers effectively and efficiently. It covers a comprehensive curriculum from understanding Mac hardware to mastering macOS software issues and troubleshooting techniques. By enrolling in this course, participants will gain in-depth knowledge of various Mac models, macOS installation, maintenance, user accounts, file systems, permissions, and security features. They will also become adept at using Time Machine for backups, managing power on Mac systems, dealing with macOS networks, and utilizing macOS troubleshooting tools. Systematic troubleshooting and the ability to conduct Visual/Mechanical Inspections (VMI) for warranty assessments are also key components of the training. Upon completion, learners will be well-prepared to handle real-world customer scenarios, perform repairs, and offer top-notch technical support as certified professionals in the field of Mac technology.

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  • Live Online Training (Duration : 48 Hours)
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Classroom Training price is on request

  • Live Online Training (Duration : 48 Hours)
  • Per Participant

♱ Excluding VAT/GST

Classroom Training price is on request

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Course Prerequisites

To ensure a successful learning experience in the Apple Certified Mac Technician (ACMT) course, participants are expected to have the following minimum prerequisites:


  • Basic understanding of macOS environment and navigation.
  • Familiarity with Mac hardware and its basic operations.
  • Comfort with using the internet for research and problem-solving.
  • General knowledge of computing concepts, such as what an operating system is and the basics of file systems and permissions.
  • Ability to follow written and visual instructions for software installation and system configuration.
  • Some experience with handling common software and hardware troubleshooting tasks.
  • An eagerness to learn technical details specific to Apple hardware and software.

These prerequisites are designed to ensure that participants are prepared for the technical depth of the course. However, a strong willingness to learn and problem-solve can compensate for limited experience in some areas.


Target Audience for Apple Certified Mac Technician (ACMT)

The Apple Certified Mac Technician (ACMT) course equips individuals with skills for maintaining and repairing Mac hardware and software.


  • IT Professionals aiming to specialize in Mac support and repair
  • Existing Apple technicians seeking formal certification
  • Technical staff at organizations predominantly using Mac computers
  • Computer repair technicians wishing to expand their service offerings
  • Helpdesk and support agents in companies with macOS environments
  • Current Apple Store employees looking to advance their technical knowledge
  • Students pursuing a career in IT with a focus on Apple products
  • Hobbyists and tech enthusiasts interested in deepening their macOS expertise
  • Freelancers offering macOS troubleshooting and repair services


Learning Objectives - What you will Learn in this Apple Certified Mac Technician (ACMT)?

Introduction to the ACMT Course Learning Outcomes:

Gain in-depth technical skills to troubleshoot and repair Mac hardware and software, ensuring proficiency in Apple's diagnostic services and tools.

Learning Objectives and Outcomes:

  • Identify and differentiate between various Mac models, understanding their specific hardware features, requirements, and limitations.
  • Master the macOS installation and recovery processes, including hardware/software requirements, upgrade procedures, and hard drive formatting/partitioning.
  • Manage macOS user accounts effectively, including adding/deleting users, utilizing built-in password tools, and resolving keychain discrepancies.
  • Understand and implement macOS security and privacy features to protect system integrity.
  • Learn about the macOS file system structure and default file folder organization post-installation.
  • Configure and troubleshoot macOS file and folder permissions using built-in tools and techniques.
  • Utilize Time Machine for creating, restoring, and managing secure backups.
  • Apply best practices for power management to optimize Mac system performance and longevity.
  • Troubleshoot various network-related issues, including wireless and wired connectivity problems, using appropriate tools and methodologies.
  • Employ systematic troubleshooting techniques for Mac-specific issues, particularly during the startup process, enhancing problem-solving efficiency.

These learning objectives ensure that participants will emerge from the ACMT course with a solid foundation in Mac technical support, prepared to tackle common and complex issues with confidence and expertise.