Apple Certified Mac Technician (ACMT) Course Overview

Course Prerequisites

• Basic Computer Knowledge.

Target Audience for Apple Certified Mac Technician (ACMT)

The Apple Certified Mac Technician (ACMT) course equips individuals with skills for maintaining and repairing Mac hardware and software.

• IT Professionals aiming to specialize in Mac support and repair
• Existing Apple technicians seeking formal certification
• Technical staff at organizations predominantly using Mac computers
• Computer repair technicians wishing to expand their service offerings
• Helpdesk and support agents in companies with macOS environments
• Current Apple Store employees looking to advance their technical knowledge
• Students pursuing a career in IT with a focus on Apple products
• Hobbyists and tech enthusiasts interested in deepening their macOS expertise
• Freelancers offering macOS troubleshooting and repair services

Learning Objectives - What you will Learn in this Apple Certified Mac Technician (ACMT)?

Introduction to the ACMT Course Learning Outcomes:

Gain in-depth technical skills to troubleshoot and repair Mac hardware and software, ensuring proficiency in Apple's diagnostic services and tools.

Learning Objectives and Outcomes:

• Identify and differentiate between various Mac models, understanding their specific hardware features, requirements, and limitations.
• Master the macOS installation and recovery processes, including hardware/software requirements, upgrade procedures, and hard drive formatting/partitioning.
• Manage macOS user accounts effectively, including adding/deleting users, utilizing built-in password tools, and resolving keychain discrepancies.
• Understand and implement macOS security and privacy features to protect system integrity.
• Learn about the macOS file system structure and default file folder organization post-installation.
• Configure and troubleshoot macOS file and folder permissions using built-in tools and techniques.
• Utilize Time Machine for creating, restoring, and managing secure backups.
• Apply best practices for power management to optimize Mac system performance and longevity.
• Troubleshoot various network-related issues, including wireless and wired connectivity problems, using appropriate tools and methodologies.
• Employ systematic troubleshooting techniques for Mac-specific issues, particularly during the startup process, enhancing problem-solving efficiency.

These learning objectives ensure that participants will emerge from the ACMT course with a solid foundation in Mac technical support, prepared to tackle common and complex issues with confidence and expertise.