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Create and Manage Experience Cloud Sites (ADX-271) Advanced

The Create and Manage Experience Cloud Sites (ADX-271) course equips Salesforce administrators and consultants with skills to build and manage branded digital communities for customers, partners, and employees. It solves the growing need for secure, scalable self-service portals, addressing a market where 80% of companies now prioritize customer experience platforms. Learners gain hands-on experience in Experience Builder, site security, user engagement, and multilingual support.

This course prepares for the Salesforce Certified Community Cloud Consultant exam, which requires a $200 registration fee and has a 90-minute duration. Koenig Solutions provides official vendor-authorized courseware and 30-day lab access, ensuring learners master real-world implementation. Enroll to lead successful community rollouts and drive measurable business engagement.

8 Hours (1 Days)
Live Online / Classroom
1+ professionals trained

Training Formats & Pricing

1-on-1 USD 975
Dedicated instructor, your schedule Fastest
Public Batch USD 750
Group class, fixed schedule Most Popular
Self-Paced USD 199
Recorded sessions, learn anytime Best Value

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Course Overview

The Create and Manage Experience Cloud Sites (ADX-271) course by Salesforce is designed for administrators, consultants, and solution architects responsible for building and managing digital experiences on the Salesforce platform. This course prepares learners for the Salesforce Experience Cloud Consultant certification exam, equipping them with the skills to design, configure, and manage Experience Cloud sites for customers, partners, and employees. With over 20% year-over-year growth in Salesforce Experience Cloud adoption, demand for certified professionals has surged among enterprises deploying customer self-service portals and partner communities. Ideal for roles such as Salesforce Administrator, Experience Cloud Consultant, and Digital Transformation Specialist, this training addresses critical skills in site deployment, user engagement, and security configuration.

Students engage with core Salesforce technologies including Experience Builder, Digital Experiences, CMS Connect, and Data Categories, while also exploring multilingual site capabilities and mobile optimization. The hands-on lab environment is conducted directly within a Salesforce sandbox, where learners build a fully functional Experience Cloud site using the Customer Service template and customize it with branding, navigation, and content management features. A key project involves configuring a partner sales site with role-based access, enabling single sign-on, and integrating dashboards from the AppExchange to track engagement metrics. These practical exercises simulate real-world scenarios such as launching a branded self-service portal or enabling collaboration within a partner ecosystem.

This course provides direct preparation for the Salesforce Experience Cloud Consultant certification, a credential recognized globally for validating expertise in community and portal implementation. Certified professionals report median base salaries of $176,000, particularly in senior and remote consulting roles. Koenig Solutions enhances learning with official Salesforce courseware, 1-on-1 instructor support, and a Guaranteed-to-Run schedule, ensuring learners can advance at their pace. Completing the Create and Manage Experience Cloud Sites (ADX271) course empowers professionals to lead digital transformation initiatives and qualify for high-impact roles in organizations leveraging Salesforce to strengthen customer and partner engagement.

What You'll Learn

Design Salesforce Experience Cloud sites with Experience Builder to create engaging, user-friendly portals that meet your business needs.
Configure Salesforce user authentication and external user access to ensure secure, seamless login experiences for all visitors.
Implement Salesforce community templates for partner and self-service sites, accelerating deployment and enhancing user engagement.
Manage Salesforce site content effectively using data categories and Knowledge to deliver relevant information to your audience.
Measure Salesforce Experience Cloud engagement with dashboards and reports, gaining insights to optimize user interactions.
Secure Salesforce Experience Cloud sites through user moderation and reputation systems, maintaining a safe and trustworthy environment.

Skills You'll Gain

Experience Cloud Setup Community Builder Salesforce CMS Audience Targeting Experience Cloud Sites Partner Community Customer Community Knowledge Integration Enhanced Chat Multilingual Communities Community Templates Theme Layout Components Page Optimization Sharing and Security Reputation Management Content Management Site Implementation

Prerequisites

Recommended knowledge before taking this course
  • Experience managing Salesforce user roles, profiles, and permission sets within Salesforce Experience Cloud sites
  • Understanding of Salesforce object relationships, page layouts, and record types essential for creating and managing Experience Cloud sites
  • Hands-on experience with Salesforce Lightning App Builder and Experience Builder to customize and deploy Experience Cloud sites effectively
  • Familiarity with Salesforce Communities or Experience Cloud templates and themes to enhance user engagement and site appearance
  • Ability to configure sharing settings, including sharing rules and manual sharing, for secure Experience Cloud site management
  • Prior completion of Salesforce Administration Essentials for New Admins in Lightning Experience (ADX201) or equivalent experience ensures readiness for creating and managing Experience Cloud sites
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Certification Exam

Everything you need to know about the ADX271 certification exam

Exam Details
Exam Name
Format
Multiple choice, labs & case studies
Questions
Duration
Passing Score
Validity
Retake Policy
Wait 24 hours before retaking; $100 fee applies
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What's Included in Your Training

Every enrollment comes packed with resources to maximise your learning and exam success

Career Outcomes

78%

of ADX271 certified professionals report career advancement within 6 months

Salary Impact

+22%

Average salary increase reported after obtaining the ADX271 certification

Typical Salary Range (Global)
Entry$90,000–$115,000
Mid$115,000–$145,000
Senior$145,000–$180,000

*Source: Glassdoor / LinkedIn 2025

Job Roles

6
  • Salesforce Experience Cloud Administrator
  • Digital Experience Specialist
  • Salesforce Consultant - Experience Cloud
  • Community Manager
  • Experience Cloud Developer
  • Salesforce Administrator (Experience Cloud)

Companies Hiring

5,000+
Salesforce Accenture Deloitte IBM Capgemini Infosys Wipro TCS JPMorgan Chase Goldman Sachs

and 5,000+ organizations worldwide seeking ADX271 certified professionals

Real Transformations

Course Student Reviews

Real results from IT professionals who trained with Koenig — rated 4.9/5 from 18,400+ verified reviews.

18,400+
Verified Reviews
4.9 / 5
Average Rating
95%
Would Recommend
1M+
Professionals Trained
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified

Frequently Asked Questions

Everything you need to know about the ADX271 training course

Is the Create and Manage Experience Cloud Sites (ADX-271) certification exam included in the course fee, and what is the cost if separate?
The ADX-271 certification exam is not included in the course fee and must be purchased separately for USD 200 plus applicable taxes. Koenig Solutions provides expert training preparation but does not cover the official Salesforce exam registration fee, which is standardized globally at $200 for this specific credential.
What training formats are available for the Create and Manage Experience Cloud Sites (ADX-271) course at Koenig Solutions?
Koenig offers the ADX-271 course in live online instructor-led (1-on-1 or group), classroom-based, and self-paced formats with Guaranteed-to-Run scheduling. All sessions are led by certified Salesforce experts, ensuring real-time interaction, hands-on practice, and flexible timing options to accommodate global learners effectively.
How long is lab access provided for the Create and Manage Experience Cloud Sites (ADX-271) course, and what type of environment is used?
Lab access for the ADX-271 course is provided for 30 days via cloud-hosted Salesforce sandbox environments. These vendor-aligned sandboxes allow learners to configure Experience Cloud sites, manage user roles, customize themes, and test integrations in a secure, isolated instance replicating real-world production orgs.
What is Koenig's rescheduling and cancellation policy for the Create and Manage Experience Cloud Sites (ADX-271) course?
Koenig allows free rescheduling of the ADX-271 course with at least 7 days' notice; cancellations incur a 15% administrative fee if made within 7 days of start. Rescheduling within 7 days carries a 20% fee, ensuring flexibility while maintaining operational efficiency for guaranteed seat availability.
What is the format, number of questions, time limit, and passing score for the Create and Manage Experience Cloud Sites (ADX-271) exam?
The ADX-271 exam consists of 60 multiple-choice and multiple-select questions, with a 105-minute time limit and a passing score of 68% (41 correct answers). Five non-scored questions are also included, and the exam is proctored online through Pearson VUE or in-person testing centers.
How long is the Salesforce Create and Manage Experience Cloud Sites (ADX-271) certification valid, and what is the renewal process?
The ADX-271 certification is valid indefinitely but requires completion of free maintenance modules on Trailhead for each Salesforce seasonal release (Spring, Summer, Winter) to remain current. Failure to complete these annual updates results in inactive status, requiring re-examination to regain active credentials.
What post-training support does Koenig provide after completing the Create and Manage Experience Cloud Sites (ADX-271) course?
After completing the ADX-271 course, Koenig provides 6 months of post-training support including mentor access, doubt-clearing sessions, resume guidance, and community forum membership. Learners also receive exam tips, study planners, and access to updated materials reflecting the latest Salesforce platform changes.
What prerequisites or prior experience are recommended before taking the Create and Manage Experience Cloud Sites (ADX-271) course?
Prior experience as a Salesforce Administrator or completion of the Salesforce Certified Platform Administrator (ADX-201) credential is strongly recommended before taking the ADX-271 course. Familiarity with Lightning Experience, user management, security settings, and basic customization ensures optimal understanding of Experience Cloud site configuration topics.
What is the average salary impact or career benefit after earning the Create and Manage Experience Cloud Sites (ADX-271) certification?
Professionals with the ADX-271 certification report an average salary increase of 20–30%, with certified consultants earning between $95,000 and $130,000 annually in the U.S., according to industry surveys. The credential enhances career mobility into roles such as Experience Cloud Consultant, Community Manager, or Salesforce Architect.
How does Koenig's Create and Manage Experience Cloud Sites (ADX-271) training compare to self-study using Trailhead?
Koenig’s ADX-271 training offers structured learning with expert instructors, hands-on labs, exam-focused content, and direct Q&A—advantages over self-study via Trailhead alone. While Trailhead is free, Koenig’s guided approach improves exam readiness, reduces preparation time, and increases first-attempt pass rates significantly.
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