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Advanced Microsoft Outlook

The Advanced Microsoft Outlook course by Microsoft equips administrative assistants, sales professionals, and corporate executives with expert-level email, calendar, and task management skills to overcome inefficiencies in communication and scheduling. It addresses the growing demand for advanced Outlook proficiency, with Microsoft Office skills appearing in over 10% of global job postings. Learners gain mastery in automating workflows, managing multiple accounts, and optimizing productivity in complex work environments.

This course prepares candidates for the MO-400: Microsoft Outlook (Office 2019) certification, validating industry-recognized expertise. Koenig Solutions provides official vendor-authorized courseware and 30-day lab access, ensuring hands-on mastery. Certification holders enhance career mobility, with 83% of earners reporting improved job readiness and increased workplace impact.

8 Hours (1 Days)
Live Online / Classroom
5+ professionals trained

Training Formats & Pricing

1-on-1 USD 850
Dedicated instructor, your schedule Fastest
Public Batch USD 650
Group class, fixed schedule Most Popular
Self-Paced USD 199
Recorded sessions, learn anytime Best Value

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Course Overview

The Advanced Microsoft Outlook course by Microsoft is designed for professionals seeking to master email, calendar, and contact management within the Microsoft 365 ecosystem. While no current certification exam is directly tied to this course, it aligns closely with productivity skills assessed in broader Microsoft 365 administrator credentials. This training serves administrative assistants, office managers, and IT support specialists who rely on Outlook for daily communication and scheduling. With Microsoft Outlook used by over 121 million workers across 585 occupations globally, proficiency in its advanced features significantly enhances workplace efficiency and is frequently listed as a required skill in job postings across administrative, operations, and customer service roles.

Participants in the Advanced Microsoft Outlook course engage with core tools including Outlook for Windows, Microsoft Calendar, Contacts, Tasks, Rules, and integration with Microsoft Teams. The hands-on lab environment allows students to build and customize real-world workflows such as automated email sorting using Rules, creating shared calendar views, and configuring task delegation systems. Learners also configure Out-of-Office messages, design email templates, and set up Quick Steps to streamline repetitive actions. A key project involves optimizing a cluttered inbox by implementing categorization, search folders, and mailbox cleanup strategies, simulating the demands of high-volume email environments common in enterprise settings.

This course prepares users for efficient collaboration in modern workplaces and supports preparation for broader Microsoft 365 certifications such as the Microsoft 365 Certified: Teams Administrator Associate. Professionals with advanced Outlook skills are well-positioned for career advancement, with related roles like Project Management Specialists earning a median salary of $100,750 annually. Koenig Solutions enhances this learning experience with Guaranteed-to-Run batches, 1-on-1 instructor support, and official Microsoft courseware, ensuring learners gain practical, exam-relevant expertise. Upon completion, participants are equipped to manage complex scheduling, automate communications, and improve personal and team productivity in any organization leveraging Microsoft 365.

What You'll Learn

Architect custom email workflows by deploying advanced message properties and global options within Advanced Microsoft Outlook by Microsoft.
Optimize message retrieval by implementing complex search queries and Conditional Formatting to highlight critical communications.
Automate high-volume email processing by constructing sophisticated Outlook rules and Quick Steps to streamline daily operations.
Deploy advanced calendar configurations and meeting response protocols to synchronize team schedules and improve time management.
Architect secure collaboration environments by configuring Delegate Access permissions and managing shared contact distribution lists.
Optimize system performance by deploying AutoArchive settings and performing technical maintenance on PST and OST management files.

Prerequisites

Recommended knowledge before taking this course
  • Proficiency in composing, sending, and organizing email messages within the Microsoft 365 Apps for Enterprise environment
  • Experience managing calendar appointments, meetings, and shared calendars with familiarity in MAPI/Exchange account configurations
  • Technical competency in contact management and Global Address List (GAL) synchronization within Outlook
  • Ability to create and manage tasks, notes, and to-do items integrated with Microsoft To Do and Planner
  • Familiarity with customizing the Outlook interface and advanced user settings to enhance productivity
  • Understanding message categorization, search folders, and rule creation, requiring active access to the Microsoft 365 desktop application
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Certification Exam

Everything you need to know about the Advanced Microsoft Outlook certification exam

Exam Details
Exam Name
Advanced Microsoft Outlook
Exam Cost
$100 USD
Format
Multiple choice, labs & case studies
Questions
Duration
Passing Score
Validity
Retake Policy
Standard Microsoft certification retake policy applies
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Advanced Microsoft Outlook

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Course Curriculum

Structured learning with hands-on labs and real-world scenarios

1
Day 1– Advanced Microsoft Outlook Message Management
Insert Hyperlinks, Equations, and Symbols Format Messages with Tables and Lines Set Message Importance and Sensitivity Configure Delivery and Language Options Manage Multiple Email Accounts Use the From Option in Messages Sort Messages Using Advanced Criteria Filter Messages by Rules and Fields
2
Day 2– Message Organization and Search Efficiency
Use Microsoft Outlook Search Effectively Perform Advanced Find Operations Create Search Folders Customize Search Folder Criteria Manage Junk Email Settings Configure Safe Senders and Recipients Block Unwanted Senders Change Message Format Preferences
3
Day 3– Automation and Inbox Rules Mastery
Set Up Automatic Replies Create Automatic Reply Rules Apply Conditional Formatting to Messages Use the Rules Wizard Create and Manage Inbox Rules Design Quick Steps for Efficiency Execute Quick Steps Commands Clean Up Mailbox Storage
4
Day 4– Advanced Microsoft Outlook Calendar Management
Customize Work Week and Time Set Appointment and Meeting Options Modify Calendar Appearance View Multiple Calendars Overlay Multiple Calendars Manage Meeting Invitations Set Rules for Meeting Responses Track Meeting Attendance Status
5
Day 5– Contact and Task Management Techniques
Import and Organize Contacts Edit Electronic Business Cards Share Contacts with Colleagues Use Address Book Efficiently Forward Contact Information Assign and Manage Outlook Tasks Respond to Assigned Tasks Generate Task Status Reports

What's Included in Your Training

Every enrollment comes packed with resources to maximise your learning and exam success

Hands-On Lab

Live Lab Sandbox

Real Environment

Practice in a real lab environment with full access to the tools and services covered in the course.

30+ Guided Labs

30+

Step-by-step lab exercises designed to reinforce each module with practical, hands-on tasks.

Lab Manual Included

Full Guide

Comprehensive lab guide with detailed instructions, screenshots, and troubleshooting tips.

Post-Training Access

30 Days

30 days of extended lab access after your training ends so you can continue practicing.

Career Outcomes

72%

of Advanced Microsoft Outlook certified professionals report career advancement within 6 months

Salary Impact

+15%

Average salary increase reported after obtaining the Advanced Microsoft Outlook certification

Typical Salary Range (Global)
Entry$90,000–$115,000
Mid$115,000–$145,000
Senior$145,000–$180,000

*Source: Glassdoor / LinkedIn 2025

Job Roles

6
  • Administrative Assistant
  • Executive Assistant
  • Office Manager
  • Business Administrator
  • Customer Support Specialist
  • Project Coordinator

Companies Hiring

5,000+
Microsoft Accenture Deloitte JPMorgan Chase Bank of America IBM Amazon Walmart Target

and 5,000+ organizations worldwide seeking Advanced Microsoft Outlook certified professionals

Real Transformations

Course Student Reviews

Real results from IT professionals who trained with Koenig — rated 4.9/5 from 18,400+ verified reviews.

18,400+
Verified Reviews
4.9 / 5
Average Rating
95%
Would Recommend
1M+
Professionals Trained
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

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    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
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    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

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    AI Engineer

    AI-102 Certified ✓ Verified
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    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified

Frequently Asked Questions

Everything you need to know about the Advanced Microsoft Outlook training course

Is the certification exam included in the Advanced Microsoft Outlook course, and what is the cost of the exam?
The Advanced Microsoft Outlook certification exam is not included in the course fee. The Microsoft MO-400 exam typically costs between $100 and $165. You can schedule this proctored exam via Certiport or Pearson VUE for one attempt.
What training formats are available for the Advanced Microsoft Outlook course, and is there a Guaranteed-to-Run option?
Koenig offers Advanced Microsoft Outlook training via live online, 1-on-1 private, classroom, and self-paced Flexi formats. All public live online sessions are Guaranteed-to-Run (GTR), ensuring your scheduled training proceeds regardless of enrollment numbers.
How long is lab access provided, and what type of lab environment is used for the Advanced Microsoft Outlook course?
You receive 30 days of cloud-hosted lab access for Advanced Microsoft Outlook. This secure sandbox environment provides full access to Microsoft Outlook 2019, allowing hands-on practice without needing local software installation.
What is the rescheduling and cancellation policy for the Advanced Microsoft Outlook course at Koenig Solutions?
Reschedule your Advanced Microsoft Outlook course for free with 7 days' notice. Cancellations within 7 days incur a 15% fee, while those within 48 hours are non-refundable. Flexi enrollments are non-refundable once activated.
What is the format, number of questions, duration, and passing score of the MO-400 Microsoft Outlook certification exam?
The MO-400 exam features 40-60 questions, including labs and multiple-choice items. You have 50 minutes to achieve a passing score of 700 out of 1000. It validates skills in managing messages, schedules, and settings.
How long is the Microsoft Office Specialist: Outlook Associate certification valid, and what is the renewal process and cost?
The Microsoft Office Specialist: Outlook Associate certification is valid for life. It does not expire, requires no renewal, and has no associated maintenance costs, providing permanent professional recognition for your Microsoft Outlook expertise.
What post-training support does Koenig provide after completing the Advanced Microsoft Outlook course?
Koenig provides 30 days of post-training support for Advanced Microsoft Outlook. This includes instructor access for questions, recorded sessions, and lab extensions. You also gain exam preparation guidance and discounted retake options.
What are the prerequisites or recommended experience levels for enrolling in the Advanced Microsoft Outlook course?
We recommend 150 hours of prior Microsoft Outlook experience before starting the Advanced Microsoft Outlook course. Familiarity with basic email and calendar management is essential to master advanced automation and professional correspondence.
What career benefits and salary improvements can professionals expect after earning the Microsoft Outlook certification?
Earning this Microsoft Outlook certification can boost salaries by 10–15%. Professionals in administrative roles often earn $45,000–$60,000 annually. This credential proves your mastery of task automation and professional communication in business environments.
How does instructor-led Advanced Microsoft Outlook training at Koenig compare to self-study for exam preparation?
Koenig’s instructor-led Advanced Microsoft Outlook training achieves a 90%+ pass rate. Unlike self-study, you get official Microsoft courseware, expert feedback, and hands-on labs, which significantly reduce preparation time and boost your exam confidence.
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