Administration Essentials for New Admins(ADM201) Course Overview

Target Audience for Administration Essentials for New Admins(ADM201)

Administration Essentials for New Admins (ADM201) is a comprehensive Salesforce course ideal for new system administrators and those seeking in-depth knowledge in Salesforce configuration, maintenance, and automation.

• New system administrators

  
  

• Salesforce power users

  
  

• Sales operations professionals

  
  

• IT managers

  
  

• Salesforce deployment team members

  
  

• Data management specialists

  
  

• Workflow automation engineers

  
  

• Customer support managers using Salesforce

  
  

Learning Objectives - What you will Learn in this Administration Essentials for New Admins(ADM201)?

Introduction

The Administration Essentials for New Admins (ADM201) course is designed to equip new Salesforce administrators with the skills and knowledge needed to manage, configure, and maintain Salesforce applications effectively. This comprehensive 5-day training covers key concepts and hands-on exercises essential for success.

Learning Objectives and Outcomes

• Customize Your Application: Gain expertise in configuring page layouts, fields, tabs, and business processes within Salesforce.
• Create a Secure Salesforce Environment: Learn to set up and manage user profiles, roles, and access levels to ensure data security.
• Maintain and Import Clean Data: Understand methods to keep your Salesforce data accurate and up-to-date through data imports and maintenance.
• Create High-Value Reports and Dashboards: Develop the ability to build, customize, and analyze reports and dashboards to make informed business decisions.
• Set Up Workflow Automation: Implement workflow rules and Process Builder to automate routine tasks and processes.
• Manage User Setup and Administration: Master the setup and management of users, including troubleshooting login issues and managing email administration.
• Configure Search Settings and Organization Profiles: Customize your organization's profile and search settings to enhance usability.
• Automate Support Processes: Learn to automate and streamline support processes,