Salesforce Guaranteed-to-Run

Administration Essentials for New Admins (ADM201) Beginner

Administration Essentials for New Admins (ADM201) by Salesforce equips aspiring Salesforce Administrators with foundational skills to manage user access, automate business processes, and maintain data integrity—solving the critical onboarding gap for over 100,000 open Salesforce Admin roles globally. Designed for new administrators, this course delivers hands-on experience configuring Salesforce environments, addressing real-world challenges like security setup and workflow automation.

This course prepares learners for the Salesforce Certified Administrator credential, a requirement for 92% of Salesforce job postings. Koenig Solutions provides official vendor-authorized courseware and 30-day lab access, enabling mastery of platform configuration and reporting. Earn your certification and unlock career advancement in the $30B Salesforce ecosystem.

40 Hours (5 Days)
Live Online / Classroom
2+ professionals trained

Training Formats & Pricing

1-on-1 USD 5,150
Dedicated instructor, your schedule Fastest
Public Batch USD 3,950
Group class, fixed schedule Most Popular
Self-Paced USD 199
Recorded sessions, learn anytime Best Value

100% Happiness Guarantee · Free Rescheduling · Secure Payment

Course Overview

The Administration Essentials for New Admins (ADM201) course by Salesforce is a foundational training program designed for new system administrators, power users, and IT managers responsible for configuring and maintaining Salesforce environments. This comprehensive course prepares learners for the Salesforce Certified Administrator exam, a widely recognized credential in the CRM industry. Ideal for those managing Salesforce deployments, the curriculum equips students with critical skills in user management, data security, automation, and reporting. With over 150,000 certified administrators globally and Salesforce holding a 19.8% market share in the CRM sector, demand for skilled professionals remains strong across industries including sales, service, and marketing operations.

Students in the Administration Essentials for New Admins (ADM201) program gain hands-on experience with core Salesforce tools including Lightning Experience, Salesforce Object Query Language (SOQL), Process Builder, Data Loader, Reports & Dashboards, and the Setup menu. Using a live Salesforce org as the lab environment, participants configure real-world business processes such as setting up user roles and profiles, customizing page layouts, creating automated workflows, and importing data using wizards and bulk tools. A key project involves building a complete support case management system with custom fields, record types, and automation rules, enabling students to demonstrate practical configuration skills aligned with administrator best practices.

This course directly prepares candidates for the Salesforce Certified Administrator certification, one of the most in-demand credentials in cloud platform management. Certified administrators earn an average salary of $95,000 annually in the U.S., with senior roles reaching over $110,000, according to 2024 industry reports. Koenig Solutions enhances this learning journey with Guaranteed-to-Run scheduling, official Salesforce courseware, and 1-on-1 instructor support, ensuring learners master every concept. By completing the Administration Essentials for New Admins (ADM201) training, professionals position themselves for long-term career growth as Salesforce Administrators, Business Analysts, or Platform Specialists in high-impact digital transformation roles.

Skills You'll Gain

Salesforce User Management Salesforce Security Controls Salesforce Data Access Salesforce Role Hierarchy Salesforce Field-Level Security Salesforce Page Layouts Salesforce Record Types Salesforce Validation Rules Salesforce Workflow Automation Salesforce Process Builder Salesforce Approval Processes Salesforce Data Import Wizard Salesforce Data Loader Salesforce Report Building Salesforce Dashboard Components Salesforce Chatter Configuration Salesforce Mobile Administration

Prerequisites

Recommended knowledge before taking this course
  • Completion of the 'Getting Started: Navigating Salesforce' Trailhead module, essential for new Salesforce administrators
  • Completion of the 'Getting Started: Using the Sales Cloud' Trailhead module, foundational for managing Salesforce environments
  • Basic understanding of Salesforce object relationships and record types, critical for effective administration
  • Familiarity with creating and managing user accounts in Salesforce, vital for user access control
  • Experience with data import/export tools in Salesforce, necessary for efficient data management
  • Understanding of business process automation concepts like approval processes and workflow rules, key for streamlining operations
Corporate Training
Get a Corporate Quote

Volume discounts · Dedicated account manager · Custom scheduling

Certification Exam

Everything you need to know about the ADM201 certification exam

Exam Details
Exam Name
ADM201
Format
Multiple choice, labs & case studies
Questions
Duration
Passing Score
Validity
Let's Talk

Request for more information

Administration Essentials for New Admins (ADM201)

We'll respond within 1 business day · No spam, ever.

Course Curriculum

Structured learning with hands-on labs and real-world scenarios

1
Day 1– Mastering Salesforce Navigation
Master the Salesforce data model Utilize Salesforce Help and Training Configure your company profile settings Optimize the Salesforce user interface Manage calendars and activity tracking Refine global search configuration Implement social collaboration via Chatter Navigate the Salesforce platform efficiently
2
Day 2– User Management and Administration
Administer Salesforce user profiles Provision and manage user accounts Resolve common user login issues Leverage SalesforceA mobile capabilities Configure Chatter Free user access Enable Chatter external user collaboration Manage Salesforce Mobile App settings Control granular user access settings
3
Day 3– Security and Data Access Control
Restrict unauthorized login attempts Define Salesforce object-level access Configure secure record-level access Implement role hierarchy access models Handle complex record access exceptions Control event and calendar security Enforce field-level security protocols Configure organization-wide sharing settings
4
Day 4– Customization and Data Integrity
Manage standard Salesforce fields Develop custom object fields Build picklist and lookup fields Create advanced formula fields Optimize Salesforce page layouts Define record types and processes Maintain high-quality data standards Execute Data Import Wizard and Data Loader
5
Day 5– Reporting and Automation Essentials
Run and customize Salesforce reports Build reports using report builder Apply advanced report filtering Summarize complex data sets Export and distribute report data Design interactive Salesforce dashboards Manage organizational email administration Automate tasks via Flow Builder

What's Included in Your Training

Every enrollment comes packed with resources to maximise your learning and exam success

Hands-On Lab

Live Lab Sandbox

Real Environment

Practice in a real lab environment with full access to the tools and services covered in the course.

30+ Guided Labs

30+

Step-by-step lab exercises designed to reinforce each module with practical, hands-on tasks.

Lab Manual Included

Full Guide

Comprehensive lab guide with detailed instructions, screenshots, and troubleshooting tips.

Post-Training Access

30 Days

30 days of extended lab access after your training ends so you can continue practicing.

Career Outcomes

82%

of ADM201 certified professionals report career advancement within 6 months

Salary Impact

+25%

Average salary increase reported after obtaining the ADM201 certification

Typical Salary Range (Global)
Entry$90,000–$115,000
Mid$115,000–$145,000
Senior$145,000–$180,000

*Source: Glassdoor / LinkedIn 2025

Job Roles

6
  • Certified Salesforce Administrator
  • Salesforce Consultant
  • Sales Operations Analyst
  • CRM Administrator
  • Business Systems Analyst
  • Salesforce Business Analyst

Companies Hiring

5,000+
Salesforce Accenture Deloitte Amazon JPMorgan Chase Nasdaq Marriott International IBM Capgemini TCS

and 5,000+ organizations worldwide seeking ADM201 certified professionals

Real Transformations

Course Student Reviews

Real results from IT professionals who trained with Koenig — rated 4.9/5 from 18,400+ verified reviews.

18,400+
Verified Reviews
4.9 / 5
Average Rating
95%
Would Recommend
1M+
Professionals Trained
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
100%

Happiness Guarantee

We are so confident in the quality of our training that we offer a full money-back guarantee. Not satisfied? Contact us within 24 hours of your first session — we'll refund you completely, no questions asked.

Full Refund

Within 24 hours

No Questions

Asked ever

Secure Payment

Encrypted checkout

PCI DSS

Compliant